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This position is open within the Select Segment's Business Solutions and Implementation (BSI) team.
The BSI team represents the Select Segment in all application development projects touching the Facets system and related applications.
The person filling this position would support the Business Production Fallout for the NRT (Near Real Time) accumulation application for the sharing of member accumulations between medical and pharmacy, as well supporting Production support requests from our business partners.
* Responsible for production support for the daily accumulation fallout of NRT production support based on Business requests.
* Analyze and triage accumulation fallout for resolution.
* Coordinate and monitor configuration corrections with Business partners for resolution to accums fallout.
* Open Tickets to IT partners for resolution to Accum Fallout due to System (IT) process.
Responsibilities will include managing open tickets to IT and coordinating resolution to the fallout.
* Work with management team to remedy any concerns that may arise with the accumulation process.
Compile and analyze results of service for identification of improvement opportunities.
* Provide weekly status and performance metrics to the NRT Lead and Senior Management team.
* Responsible for production support requests from Business partners.
* Responsible for Individual Stop Loss inquiries/Audits.
* Analyze and recommend adjustments for ISL to UW and Billing.
* Coordinate and monitor adjustments for ISL.
* Provide monthly status reports to Senior Management team.
Participate in Project work for small enhancements to the NRT Systems.
* Serve as a liaison between business and technical teams to define and interpret how Facets data populates the appropriate data stores to support downstream applications and processes.
* Serve as a liaison between business and technical teams to support benefits returned in the data stores.
* Serve as a SME for business and end users on information stored in the data stores
* Audit of information supplied to and returned by the data stores
* Gather and Document business rules for display/return of data to support end user requirements.
+ Define and maintain requirements and desired outcome associated with the data stores for Facets implementations.
+ Analyze, design, build, test and document business rules to support use and display of data by downstream systems and meet business requirements.
+ Provide testing support as needed so that testers understand requirements and to review test cases and results.
Troubleshooting of issues may also be necessary.
Qualifications:
* Superb analysis and critical thinking skills
* Strong Organization skills
* Strong verbal and written communications skills with demonstrated ability to research, problem solve, trouble shoot, influence, present and partner across the org...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:14
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Job Summary:
The Data Science Analyst will be responsible for supporting the analytics strategy for Cigna Healthcare, performing research and analysis within the Medicare Stars program.
This position is located within the Medicare Stars Analytics and Reporting team, who's function is to provide operational and analytical support to internal and external partners to improve Cigna's Medicare Star Ratings.
Reporting to the Senior Manager of Stars Data Science, the Data Science Analyst will analyze data including healthcare claims, clinical outcomes and Stars quality measures to make recommendations based on relevant findings.
The Data Science Analyst will interface across multiple business areas, including, but not limited to clinical, pharmacy, customer experience, product development and operations as needed.
The person chosen for this role will be producing technical and analytical enhancements to further improve Cigna's Medicare Star ratings.
This role will assist in designing and developing advanced analytics methods, including data mining, predictive modeling, and other complex statistical analyses, using a broad array of datasets to focus on identifying areas for Stars quality improvement.
Results of these analyses will be synthesized into actionable information to assist Stars leadership in making critical business decisions related to enhancements to existing programs, development of new pilots and initiatives, and other opportunities to maximize Stars affordability and enterprise value.
The ideal candidate will have a passion for healthcare analytics and a creative mindset for approaching data in innovative ways.
Core Responsibilities
* Extract and analyze large healthcare data using SAS, SQL, R, Python, Teradata, Hadoop, etc.
* Identify, analyze and interpret trends or patterns in data sets through descriptive and multivariate statistics.
* Develop statistical models and methods (including but not limited to machine learning and other regression techniques) to identify and stratify individuals.
* Create predictive models to identify individuals for target programs and initiatives.
* Develop actionable insights and present results to non-technical business partners and stakeholders to drive the decision-making process.
* Collaborate with matrix partners to understand project developments, assess impacts to data and analytics.
* Develop methods for improving internal techniques and processes with expertise in creating highly effective, visual graphics that tell complex stories in formats that can be easily conveyed to leadership and executive clients.
* Develop analytical and statistical models and methodologies to classify, quantify, and/or forecast business metrics that help customers make sound business decisions.
* Work collaboratively and partner with departments across the organization to ensure deliverables are accomplished.
Qualifications
* Bachelors degree in Statistics, Math...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:13
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Product Strategy Sr.
Advisor - Express Scripts Pharmacy
Overview:
The Home Delivery Product Strategy team provides leadership and strategic direction to support the development of new solutions and ongoing management of products/programs tied to Express Scripts Home Delivery.
This includes identifying needs across multiple lines of business (commercial clients, health plans, Cigna, Medicare, both clients and members), developing proof of concepts, evaluating business cases, designing new solutions and bringing them to market.
This team operates in a fast-paced environment driving significant opportunities and collaborates with multiple functions and businesses within Express Scripts PBM and Evernorth businesses.
Job Description:
The Product Strategy Senior Advisor will independently drive product/program initiatives that enhance the customer and client experience and brings more profitable business to Express Scripts Pharmacy.
As opportunities are identified the Senior Advisor will be responsible for evaluating feasibility through the development of business cases.
S/he will manage a portfolio of product development projects in various stages of the product life cycle and will be responsible for final product design, market positioning, operational setup, internal/external communications strategy and overall customer/client experience design.
This role will be responsible for working with partners throughout the organization to bring new offerings to market.
Essential Functions:
• Conduct market research/market scanning and direct internal analytics to identify client needs, jobs to be done, and desirable capabilities to evaluate proof of concepts.
• Leverage business knowledge, combined with research and insights, to find improvement and white space opportunities to grow the Pharmacy business.
Supports the product lifecycle, from idea generation to practical activation, and ongoing management.
• Create visualization of insights, using graphs, charts, reporting and other visualization tools to build effect business cases.
• Finalize project business case, using research, data and scenario modeling to demonstrate full understanding of range of potential outcomes.
• Develop product positioning, launch and overall communication strategy.
Socialize to confirm full organizational alignment and support.
• Work efficiently with multiple internal and external stakeholders to overcome design, build and launch challenges.
• Understand and incorporate the customer point of view and needs throughout development process.
• Lead multi-functional project teams and project manage deliverables to ensure milestones are met and timelines are met.
Qualifications:
• 5+ years of experience within healthcare / PBM industry
• 5+ years of experience in product development, finance, or business development.
• Bachelor's degree or equivalent experience required.
Advanced degree or MBA desirable.
• Excellent communication and pre...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:13
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POSITION SUMMARY
The Resource Planning Senior Supervisor is a leadership position aligned to Cigna's Enterprise Strategic Workforce Management organization.
This position is responsible for leading a team of Resource Planning Scheduling Analysts, collaborating with the Workforce Leadership Team and Operations Leadership Teams, and providing advanced professional input to complex assignments/projects.
What you will do
Regularly collaborate with the Workforce Leadership Team and Operations Leadership Teams to provide strategic, operational, and tactical plans for resource deployment, lead the team to analyze call center trends to predict staffing needs, and summarize operational data for management.
Work autonomously and maintain collaborative partnerships with matrix partners, team members, and direct reports.
Exercise judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures.
Utilizes in-depth professional knowledge and acumen to develop models, procedures, and to monitor trends.
Champion operational efficiencies by driving partnership across the Enterprise Workforce Team, ensure our recommendations enable proactive, accurate, and timely business decisions, and provides best-in-class service to our stakeholders and customers.
Responsibilities include:
* Delivering on the creation of schedules using WFM software, identifying forecast requirement vs schedule variances, and collaborating with the operations team to adjust schedules accordingly to ensure cost and service level goal attainment.
* Leads the team in providing retrospective analysis of schedule performance, continuously pursuing improvements in the process, identifying schedule gaps, and opportunities to expand schedule options.
* Fluent presentation of proposals to resolve issues and deliver recommendations.
* Ensures the business has the appropriate number of PTO hours by group to meet its goals while providing time off to employees by monitoring and updating the PTO allowances.
* Being the Scheduling central point of contact for multiple lines of business within the Service Operations organization.
* Exhibits managerial courage and consistently delivers accurate and transparent messages to staff.
* Ensures the coordination of scheduled plans for training, meetings, and offline activities according to priority and availability of staff to meet our service level goals.
* Leads the team in proactively identifying off production risks/opportunities.
* Ensure the delivery of off-production events in Intradiem.
* Leads the team in conducting schedule analyses regularly making necessary recommendations for schedule adjustments, new hire schedule recommendations, and shift bid requirements.
* Coordinates & executes on bidding (PTO, Holiday & Shift), seasonal schedule offers, and recommendations for observed and non-observed holiday schedules.
* Understand the scheduling proces...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:12
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Do you crave an intellectually stimulating job that allows you to leverage your clinical expertise while developing new skills and improving the lives of others? Then look no further! As a Medical Oncology Medical Director at eviCore, part of Evernorth Health Services, a division of The Cigna Group, you'll use your clinical know-how to provide evidence-based medical reviews for patient care.
Collaborate with healthcare providers and stay current on healthcare regulations and industry developments as you review a wide range of cases.
This role offers you the opportunity to build new skills while enhancing the health and vitality of others.
We're seeking a detail-oriented individual with good communication, technology, and typing skills, as well as strong clinical judgment.
Drive growth in your career with our innovative team.
How you'll make a difference:
* You'll start training remotely in a structured environment with support from trainers, mentors, and leadership to set you up for success.
* Complete time-sensitive, specialized evidence-based medical case reviews for medical necessity on eviCore's case management software.
* Conduct physician consultation (peer-to-peer) calls with referring providers to discuss evidence-based medical necessity and appropriateness of the requested service or treatment.
* Leverage your clinical expertise to recommend alternative services or treatments as necessary.
* Work collaboratively with over 500 eviCore physician colleagues to help ensure patients receive proper care via evidence-based decision making.
What you'll enjoy about working here:
* Benefits start on day one
* Predictable work schedules
* 100% work from home
* 8 Paid Holidays + 23 PTO Days
* 401(K) with company match
* Reimbursement for continuing medical education
* Career growth opportunities across the enterprise
* Networking with peers across multiple medical specialties
Requirements:
* M.D.
or D.O.
with a current, active, U.S.
state medical license and board certified in Medical Oncology , recognized by the American Board of Medical Specialties, or American Osteopathic Association
* Eligible to acquire additional state licensureas required
* 5 years of relevant clinical experience post residency/fellowship
* Knowledge of applicable state federal laws
* Utilization Review Accreditation Commission and National Committee for Quality Assurance standards is a plus
* Ability to commit to a set, weekly work schedule (Monday through Friday)
* Strong computer skills: ability to work autonomouslywith automated processes, computer applications, and systems
* Meet physical demands of the role including, but not limited to, typing, speaking, and listening 100% of time
* In accordance with our HITECH Security Accreditation, company provided encrypted-workstation is required to be hard-wire connected to a modem or router.
Wireless connection is...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:11
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Job Description
• Provide operational Subject Matter Expertise (SME) to Clinical Account Executives/Implementation Manager (CAE/IPM's) for clinically related programs.
• Work directly with client as needed for gathering of requirements and support of clinical benefit changes.
• Track all clinical benefit changes for the client via various databases or reporting mechanisms.
• Coordinate the development of Clinical client requirements documents with CAE/IPM's and Plan Mangers if needed.
• Develop and/or maintain metrics or reporting on various Clinical Operations, Client Services related activities.
• Manage competing resources for clinical benefit/plan change requests.
• Develop strategic relationships/matrix with Clinical Operations and other Express Scripts leaders.
• Meet or beat objectives as it relates to the Clinical Operations responsibilities on interdisciplinary projects.
• Support/Perform QC and/or testing of clinical benefit and/or formulary changes
Responsibilities but not limited to
• Responsible for understanding the deliverables of a new client contract from a clinical perspective.
• Participate in Client Installation meetings
• Responsible for the successful implementation of new client clinical programs, complete understanding of Express Script's clinical product portfolio
• Identify and document client requirements and complete clinical portion of installation project plans
• Escalates any post installation issues and risks as necessary
• Escalates any Installation or clinical program related risks to Sr.
Managers
• Participate in weekly client review forums
• Coordinate Clinical Installation Activity with internal functional areas
• Manage Clinical Post Installation Issues
QUALIFICATIONS
* Doctor of Pharmacy Degree (highly preferred) or Bachelor of Science in Pharmacy.
Advanced clinical experience/training/certifications also preferred.
* Completion of clinical residency or at least 2 years clinical pharmacy experience.
* Current US Pharmacist Licensure.
* Excellent verbal and written communication skills required.
* Must have strong commitment to clinical services and company goals
* Ability to work with cross functional committees or workgroups.
* Able to manage multiple tasks and prioritization; able to function under stressful situations.
* Clinical expertise and understanding of clinical arena/issues across all points of pharmaceutical care.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more...
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Type: Permanent Location: Franklin Lakes, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:11
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Role Summary
Develops and implements sales strategies for targeted key accounts in a plan, a territory, or a specified geographic area.
Very knowledgeable of complete line of products/services and clients' issues and needs.
Primarily focuses on seeking out new clients.
Typically has at least three years of related sales experience.
Responsibilities
* Obtain new accounts through direct or brokerage channels for sales.
* Meet or exceed annual business plan as measured by new firms, revenue, membership and profitability objectives.
* Maintain prescribed weekly activity levels.
* Manage the sales process for Medical, Dental, Pharmacy, Behavioral products.
* Review and respond to RFP's, manage internal strategy and present quotations.
* Manage database of prospects and assigned producers.
Qualifications
* 3+ years sales experience strongly preferred
* Prior Insurance experience in Underwriting, Operations or Proven sales track record
* 1-2+ years' experience in managed care sales
* Highly motivated with excellent organizational skills
* Self-starter with ability to work independently or as a team to achieve goals and objectives
* Excellent presentation skills, verbal and written communication skills
* Ability to work strategically with matrix partners to design presale strategies and proposals
* Ability to obtain necessary licenses
* Acceptable driving record
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, nat...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:10
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This role will assist the credentialing team by providing more oversight of our audit support and compliance with contractual, regulatory, and accreditation requirements.
This individual would be focused on ensuring we have the right SOPs, that people are following the SOPs, ensuring QA processes are robust and standardized and that the processing work the team does day in and day out will allow us to remain compliant with any and all audit requests.
ESSENTIAL FUNCTIONS:
* Provides advanced professional input to complex Provider Credentialing assignments/projects.
* Implements and monitors the procedures for the credentialing or re-credentialing of physicians and/or providers.
* Tracks delegation oversight activity and re-credentialing activity and corrective actions.
* Documents peer review activities and materials.
* Performs on site state and internal audits.
* Coordinates credentialing reporting systems to monitor credentialing/re-credentialing activity, delegation oversight, vendor management, sanction monitoring and facility credentialing/re-credentialing activities.
* Partners with contracting in negotiating contracts with delegated vendors.
* Manages data preparation and assists with development of recommendations for credentialing committee review and approval.
* May lead department projects.
Supports and provides direction to more junior professionals.
* Works autonomously, only requiring "expert" level technical support from others.
* Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures.
* Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Credentialing.
QUALIFICATIONS:
* Bachelor's Degree or equivalent work experience.
HS Diploma required
* At least 2-4 years related of credentialing experience
* Proficiency in MS Office including MS Excel.
* Experience with Access strongly preferred.
* Strong attention to detail.
* Ability to work in a fast-paced environment/multi-task.
* Excellent communication, organizational and time management skills essential.
* Ability to work well with all levels of internal and external contacts required.
* Ability to work with minimum management oversight.
* Professional demeanor at all times.
* Strong complex problem solving skills.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 52,400 - 87,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's ...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:10
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Do you crave an intellectually stimulating job that allows you to leverage your clinical expertise while developing new skills and improving the lives of others? Then look no further! As a Pediatric Cardiology Medical Director at eviCore, part of Evernorth Health Services, a division of The Cigna Group, you'll use your clinical know-how to provide evidence-based medical reviews for patient care.
Collaborate with healthcare providers and stay current on healthcare regulations and industry developments as you review a wide range of cases.
This role offers you the opportunity to build new skills while enhancing the health and vitality of others.
We're seeking a detail-oriented individual with good communication, technology, and typing skills, as well as strong clinical judgment.
Drive growth in your career with our innovative team.
How you'll make a difference:
* You'll start training remotely in a structured environment with support from trainers, mentors, and leadership to set you up for success.
* Complete time-sensitive, specialized evidence-based medical case reviews for medical necessity on eviCore's case management software.
* Conduct physician consultation (peer-to-peer) calls with referring providers to discuss evidence-based medical necessity and appropriateness of the requested service or treatment.
* Leverage your clinical expertise to recommend alternative services or treatments as necessary.
* Work collaboratively with over 500 eviCore physician colleagues to help ensure patients receive proper care via evidence-based decision making.
What you'll enjoy about working here:
* Benefits start on day one
* Predictable work schedules
* 100% work from home
* 8 Paid Holidays + 23 PTO Days
* 401(K) with company match
* Reimbursement for continuing medical education
* Career growth opportunities across the enterprise
* Networking with peers across multiple medical specialties
Requirements:
* M.D.
or D.O.
with a current, active, U.S.
state medical license and board certified in Radiation Oncology , recognized by the American Board of Medical Specialties, or American Osteopathic Association
* Eligible to acquire additional state licensureas required
* Prefer one of the following state medical licenses but is not required: DC, MD or VA
* 5 years of relevant clinical experience post residency/fellowship
* Knowledge of applicable state federal laws
* Utilization Review Accreditation Commission and National Committee for Quality Assurance standards is a plus
* Ability to commit to a set, weekly work schedule (Monday through Friday)
* Strong computer skills: ability to work autonomouslywith automated processes, computer applications, and systems
* Meet physical demands of the role including, but not limited to, typing, speaking, and listening 100% of time
* In accordance with our HITECH Security Accreditation, company provided encryp...
....Read more...
Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:09
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ABOUT THE DEPARTMENT & ROLE:
If your niche is in financial reporting and analysis, underwriting, cash management or audit, our Finance department may be a perfect fit for you.
Our teams within Finance work together to ensure that spending stays on track and that we remain a profitable industry leader.
We're always on the lookout for innovative people who will bring outside-the-box thinking to our team.
This role supports various areas of Express Scripts by developing, maintaining, and enhancing models used in the underwriting process.
These models are primarily Excel-based tools that interact with a number of other applications (e.g.
Oracle, SQL Server, Hadoop, Python).
ESSENTIAL FUNCTIONS:
* Work on enhancement requests and complete all stages of the life cycle (e.g.
design, development, testing, release)
* Work with Underwriting, Supply Chain, Budget, and other Finance departments to identify opportunities for model enhancements in an effort to improve the accuracy of Express Scripts' profitability forecasting and user experience
* Perform extensive testing prior to releasing new functionality into production.
This testing includes code review, UAT, and Regression testing
* Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models
* Develop an expert knowledge of the primary tools & applications used within the FMA team
* Provide training to the pricing group around SOPs and best-practices for using the FMA's tools and applications
QUALIFICATIONS:
* Must be proficient with Microsoft Excel andVBA development
* SQL and experience with relational databases (Oracle, TD, PostgreSQL and Hadoop preferred)
* Bachelor's degree in related field or equivalent work experience
* 4+ years of relevant experience; Finance, Underwriting, Pricing, Analytics, or similar field preferred
* Ability to provide technical solutions to a wide range of difficult problems
* Ensure that solutions are innovative, thorough, practical and consistent with organizational objectives
* Possess a strong customer service focus
* Communicate issues clearly in writing or verbally
* Demonstrated ability to prioritize workload to meet project deadlines
* Possess a willingness to learn new tools and applications
* Work well independently as well as in a dynamic, collaborative environment
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 98,200 - 163,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure....
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:08
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*
*Medical knowledge REQUIRED
*
*
*
*Remote, s upporting Pacific Northwest and California clients
*
*
*
*Medical Proclaim or Medical Facets knowledge highly preferred
*
*
Ready to improve the health and vitality of those we serve? The Cigna Group is hiring several Platinum Service Leads for the California and Pacific Northwest Markets for the Client Onboarding and Service team.
For this Senior - Band 3 role, you'll provide concierge, client-centered management of the end-to-end service delivery and service recovery for clients and brokers in the Select Segment.
Responsibilities:
Client Relationships / Service
* Manages end-to-end service delivery and service recovery for clients and brokers.
* Conducts research to provide root cause and trending analysis, facilitating discussion with Clients, Brokers and Sales including internal matrix partners
* Communicates and educates regarding issues/trends creating action plans for process improvement
* Responsible for engaging internal matrix partners on escalated service issues including but not limited to billing, banking, eligibility, customer service, plan set-up, and claim payment
Internal Liaison
* Engage appropriate subject matter experts as needed to manage issue through resolution
* Provides routine updates to Sales account management team related to at-risk service issues
* Provides guidance regarding products, policies, procedures, workflows, quality and training needs within Cigna departments.
* Responsible for monitoring against standards and performance guarantees.
Qualifications:
* High School Diploma or GED required
* Bachelor's degree preferred in business administration, business communication, marketing, or other appropriate professional degree highly preferred
* 3+ plus years work experience in client-centered, account management/account services/sales, or other areas requiring significant customer interaction and ability to effectively problem-solve issues to resolution.
Ability to establish matrix partner relationships and follow through on expectations
* Medical Proclaim or Medical Facets knowledge highly preferred
* Medical knowledge required
* Demonstrated strength and understanding of customer expectations and "sense of urgency" resulting in the ability to influence the organization to meet and exceed customer expectations required
* Strong analytical ability, with ability to design, track, and work toward specific measurable performance targets for self and team required
* Ability to manage multiple and divergent priorities and deadlines, work independently and pro-actively, negotiate and manage expectations for mutually acceptable solutions and creatively problem-solve effective customer solutions required
* Proficiency with multiple software and system-based applications, including database and spreadsheets (Word, Excel, PowerPoint, tracking systems) required
* Strong verbal/written commu...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:06
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The Provider Performance External Representative is a key member of the market that assists in the growth and development of the provider network.
The External Representative is the primary conduit to the providers and the individual that represents Cigna MA.
The Provider Performance External Representative's responsibilities include:
* Most likely to have responsibility for non-centralized provider groups requiring 1:1 intervention to improve and/or maintain performance.
* Creates engagement with provider group and leads discussion or organizes PPE partners for effective meetings.
* Develops and executes provider group improvement plans autonomously, with expert-level technical support from manager.
* Knowledge of quality and affordability metrics and tools; effective communication to inform external partners.
* Supporting the development, management and oversight of the physician/ provider network in his/her assigned Mid-Atlantic (MD, DC & VA) region.
* Establishing and managing strong, solid relationships with assigned provider groups and their staff (e.g.
physicians, practice managers, care coordination teams), as well as executing with provider group on initiatives that benefit the customer, provider, and health plan.
* Educating providers on the performance requirements associated with value-based contracts.
* Conducting regular provider visits to educate providers and office staff on topics including, but not limited to: preventative and quality outcome metrics, risk adjustment, medical cost management, etc.
* Schedules, prepares for and participates in meetings with providers, provider staff, and/or physician leadership including creating and delivering presentations.
* Collaborating with Provider Performance Senior Manager/Manager on strategic plans on growth, development, and vision for assigned territory.
Participating with the Senior Manager/Manager in monthly financial review.
* Assisting in initiatives and performing special projects and other duties as assigned by leadership
* Developing time and cost effective territory management in compliance with department and enterprise goals.
* Understanding, developing, tracking, monitoring and reporting on key program performance metrics, such as utilization, coding, and Stars/quality performance.
* Partnering with other internal departments, including but not limited to Health Services, Medical Economics, Sales, and Sales & Risk Adjustment in order to develop solutions for strategic business needs
* May provide guidance to others in the department
Role Components
All market team members contribute to the growth and profitability of the Medicare Advantage business in their market in the following aspects:
* Growing the MA Business: The Provider Performance External Representative is accountable for the growth of the assigned (Mid-Atlantic (MD, DC & VA) region in terms of financial profitability, engageme...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:05
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*
*This position is remote, must in live one of following states: Texas, Florida, Georgia, Pennsylvania, Illinois, Tennessee, Missouri, Arizona, Ohio
*
*
Please took at your time zone to determine training schedule & post training schedule.
Training Schedule:
EST: Monday - Friday 9:00AM - 5:30PM
CST: Monday - Friday 8:00AM - 4:30PM
MST: Monday - Friday 7:00 AM - 2:30 PM
PST: Monday - Friday 6:00 AM - 3:00 PM
Post Training Schedule:
EST: Monday - Friday 10:30AM - 7:00PM EST
CST: Monday - Friday 11:30AM - 8:00PM CST
MST: Monday - Friday 10:30AM - 7:00PM MST
PST: Monday - Friday 9:30AM - 6:00 PM PST
Roles and Responsibilities:
* Contact targeted patients via inbound and outbound calls to educate them on maximizing their use of Express Scripts Home Delivery Pharmacy.
* Take overflow of patient calls to assist with converting to Express Scripts Home Delivery or answering any basic customer service questions and order status related questions.
* Research and understand Express Scripts services as well the patients plan design in order to effectively educate our patients on home delivery.
* Collaborate with internal business partners when needed to resolve patient issues and answer questions in pleasant, clear and concise manner.
* Other special projects as assigned.
As an Inside Sales Representative , you will work with patients, managing inbound and outbound calls where you will be responsible for understanding the members benefit plan design to convert prescription medication needs from retail pharmacies to the Express Scripts Home Delivery pharmacy.
Specifically, you will provide insights on the options available for customers to have their prescriptions filled by the Express Scripts Pharmacy, educating them on the safety and convenience of our services.
This role is on the front lines with patients, addressing customers with care, detail, and most importantly, empathy.
To be successful you should be able to build instant rapport, achieve customer satisfaction, and close the sale.
A top Inside Sales Representative should be able to work in a fast-paced rewards driven workplace.
Ideal candidates will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market.
Scope:
Targeting patient population with the purpose of driving script volume and revenue to Express Scripts Home Delivery Pharmacy.
Knowledge and Abilities
* Ability to professionally influence patients to utilize Express Scripts Home Delivery Pharmacy by use of informative practices.
* Excellent oral and written communication skills including the ability to explain and answer questions clearly and concisely.
* Problem solving skills including overcoming objections.
* Ability to adapt in a dynamic work environment.
* Work in a fast-paced environment and quickly learn internal applications and systems.
Qualifications:
* High School Diploma / GED required...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:05
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CPP-Steel Treaters is a heat treatment facility for the Air Craft and Industrial Gas Turbine industry and is located in Oriskany, NY.
We are currently looking for a Quality Technician.
This position starts at $23.88 per hour and after 6 months goes up to $25.43.
This position qualifies for a $1,000 sign on bonus.
The candidate will work on our 1st shift Monday - Friday 8:00am-4:30pm and work overtime as needed.
Job Summary
Perform required duties relating to interface with both internal and external customers in the research, development, implementation, and maintenance of broad based systems that represent the quality interests of our customers and support the company in achieving our goal of becoming #1 in Customer Service.
ESSENTIAL JOB FUNCTIONS/DUTIES
* Perform contract review on and receive jobs as the arrive or as PO's are faxed/ emailed in.
* Complete certificates of conformance for jobs as required by customer and ensure that the certificates are delivered to the customer via their preferred method (with parts, email, faxed).
* Perform temperature uniformity surveys on furnaces per the documented schedule.
* Perform system accuracy tests on furnaces per the documented schedule.
* Perform surface contamination tests at set frequencies.
* Perform dew point & leak up rate measurements at set frequencies
* Complete job ticket data reviews daily to ensure all necessary data has been recorded on job tickets.
* Assist Quality Manager with deviation dispositions as needed.
* Perform micro analysis of heat treated parts per customer/ specification instructions.
* Promote continuous quality improvement through feedback on product and system failures and provide leadership in developing permanent solutions.
* Assist in interpreting customer expectations for product, delivery, quality assurance and customer service.
For example, assist in answering incoming calls.
If a customer requests, and the shop floor is busy, check and report the status of their job(s).
* Assure that customer expectations are achieved through judgment and decision-making.
* Assist with and serve as a secondary contact with external auditors during auditing periods.
QUALIFICATIONS
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* A comprehensive knowledge of quality and quality systems, such as ISO9000, QS9000, and NADCAP is necessary.
Also required is the ability to establish a good rapport with operational personnel and customers.
This person must be a self-starter, able to see what needs to be done, and be creative in the formulation and implementation of plans.
* Associates degree in a related field of study or on-the-...
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Type: Permanent Location: Oriskany, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:04
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Process Control Engineering Manager
Primary Purpose:
Senior Process Engineering Manager for Consolidated Precision Products (CPP) Albany Titanium Group and technical resource for CPP Structurals and Airfoils.
Essential Duties and Responsibilities:
* Provide guidance and support for Albany front end process control team
* Technical support for Albany and other CPP investing teams
* Lead division technical development and initiate/manage a program to support their growth
* Direct/support process automation initiatives across division (partnering with corporate resources and local engineering teams)
* Support CPP-wide process improvement initiatives
* Coordinate and support six sigma training
* Oversees other engineering improvements and problem solving related to production or NPI issues
* Responsible for employee welfare, productivity, development, accountability to the processes and a commitment to continuous improvement
Minimum Qualifications and Experience:
* B.S.
in related discipline or equivalent experience
* 7 years experience in investment casting
* Must show capability to maintain, or create, and supervise a group of engineers and technicians that are able to perform in a team environment while personal accountability and individual growth is encouraged.
* Progressive experience including project management responsibility requiring the direction of the efforts of several engineers.
* Demonstrated capability to work with customers and or other internal organization (s) developing part/process/activities in a concurrent team approach environment while holding responsibility for the outcome of the project.
* Proficient in MS Office tools including Excel, PowerPoint, Word, and MS Project
* Capable of performing statistical analysis and making data based decisions
* Must be willing to undergo a pre-employment background check
* Must be willing to participate in pre-employment drug screen
PREFERRED EXPERIENCE:
* 10+ years Investment Casting experience
* Experience with SAS statistical software preferred
Working Conditions:
* May work near moving mechanical parts
* Appropriate personal protective equipment required as applicable
Schedule:
* Day shift; salaried
* Some travel required between two Albany sites
* Some domestic and international travel required among other CPP locations
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large "function critical" products.
CPP provides its customers with a "total solution" source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
More information about our company can be found at: http://www.cppcorp.com/
U.S.
person status is required for this posi...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:03
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Client Account Support Senior Analyst
Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week.
The Sales Client Account Support Senior Analyst role provides professional input to Client Services assignments and projects for a designated book of business.
This role delivers specific delegated tasks in managing a moderately complex book of business as assigned by the manager.
Accountable to proactively manage, respond and address client and broker inquiries through service plans to facilitate results attainment for the client experience and net promoter score (NPS), persistency and overall customer growth.
The ideal candidate will have demonstrated experience and ability to manage all service aspects of Client Account service delivery, product offerings, funding types and platforms for assigned accounts within a market/region.
This includes managing business relationships, delivery of moderately complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases.
Key responsibilities will also include facilitating root cause analysts and issuing resolution across matrix lines.
The ideal candidate must be based out of the following office: Colorado (Denver) or Utah (Salt Lake City).
Responsibilities :
• Serve as primary point of contact for a designated book of business and responsible to service excellence for clients and broker partners that include handling day-to- day service related needs, proactive issue identification, resolution and root cause analysis.
• Coordinates with manager and/or account manager to meet clients' needs and ensure potential problems are averted.
Keeps account manager informed of account status and opportunities for expanded business.
• Attend geographically assigned local market client/broker meetings
• Completes day-to-day Client Account Support tasks without immediate supervision, but has ready access to advice from more experienced team members.
Tasks involve a degree of forward planning and anticipation of needs/issues.
Resolves non-routine issues escalated from more junior team members.
• Builds strong relationships with the client/broker, proactively identifying the needs of the customer and satisfying the customer in a timely manner.
Makes on-site presentations to existing and prospective clients to educate and inform on products as required and in support of client retention.
• Exhibits expert knowledge and understanding of moderately complex processes, compliance and regulatory requirements and can effectively apply in a fast- paced environment.
Understands multi-product and benefit options for dual systems, platforms, funding types.
•Provide support for designated Client Service Operations Lead team on all issues and initiatives related to resolving issues or delegating to matrix business partners as needed.
• Accountable to collaborate with the Sal...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:02
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Process Engineer - Wax Department
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement then working for CPP and it's subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
This position is responsible for overseeing and continuously improving the wax molding and assembly processes to ensure safety, quality, and efficiency in the production of titanium castings.
The Process Engineer will play a crucial role in identifying areas for improvement, implementing process changes, and maintaining optimal operational standards within the wax department to support the overall objectives of the facility.
Duties and Responsibilities :
* Identify variations in production processes and collaborate closely with operations and technical personnel to establish and refine standards and procedures.
* Update, modify, or develop Standard Operating Procedures (SOPs) as needed to optimize production efficiency and quality.
* Develop an in-depth understanding of wax pattern molding, cleaning, and wax mold assembly processes within the titanium casting facility.
* Serve as the primary process area expert, leading continuous improvement initiatives, conducting trials, and meticulously documenting changes and outcomes.
* Assess quality issues and devise appropriate corrective actions and process enhancements to address them effectively.
* Facilitate root cause analysis activities, including 5 Whys (5Y) events, and drive problem-solving efforts within cross-functional teams.
* Create and conduct process control audits to verify adherence to established standards and procedures.
* Provide support for customer requests, specification reviews, deviation assessments, and qualifications to ensure alignment with customer requirements and industry standards.
* Create and draft tech cards for various operations.
* Establish and maintain database for key process variables.
* Engage with suppliers to manage current materials, establish purchasing specifications (including new materials), and ensure the quality control of incoming materials.
* Evaluate alternative process raw materials for cost and quality improvements of castings.
Minimum Qualifications and Experience:
* Excellent communication skills, both written and verbal.
* Able to work well with production employees, supervisors, managers and customers.
* Excellent math skills and proficient with use of statistical analysis tools.
* Capable of performing statistical analysis and making data based decisions.
* Ability to collect, record and transcribe data.
Present results in an ind...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:02
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CPP-Steel Treaters is a heat treatment facility for the Air Craft and Industrial Gas Turbine industry and is located in Oriskany, NY.
We are currently looking for an individual for our Heat Treat department.
This position starts at $18.27 per hour and after 6 months goes up to $19.00.
The third shift has a $3.00 per hour shift differential.
This position qualifies for a $1,000 sign on bonus.
The candidate will work on our 3rd shift Sunday - Thursday midnight - 8:30am and work overtime as needed.
Job Summary
Has demonstrated the ability and skill to perform a variety of tasks necessary for the preparation for parts prior to and subsequent to heat-treating.
This may include the ability to maneuver the parts via forklift, stage the parts prior to head treating (special handling or stringing, painting, etc).
Should be capable of processing loads with little supervision at least two of the most frequently used furnaces at the site which are largely repetitive and where operational procedures are standardized.
Must demonstrate that they are a self-starter, and a team-oriented individual who will occasionally have direct contact with our customers.
May occasionally have an additional skill-set, such as the appropriate license to be a substitute driver or specialize in one particular furnace such as an induction operator.
ESSENTIAL JOB FUNCTIONS/DUTIES
Employee requires some/little supervision as he/she operates heat treating furnaces, using standard heat treating charts, and utilizing knowledge of heat-treating methods, equipment, and properties of metals where cycle time, temperature and methods are prescribed and are largely repetitive and where operational methods are standardized.
Employee sets and regulates temperature controls, visually checks parts for foreign matter, positions parts on racks, loads furnaces, monitors heating cycle to assure that parts are brought up to the proper temperature and for the proper amount of cycle time.
In addition, this individual monitors the heating cycle, is capable of answering alarms and clearing the condition causing those alarms as appropriate.
Also, this person will remove parts from the furnace; immerse them in a chemical, water, brine or an oil bath for quenching.
Additional skills may include (depending upon the equipment at the site) the ability to drive a truck and/or operate specialized equipment such as an induction heating furnace.
Should be capable of reading and understanding work instructions for the staging, loading and finishing of the process (such as hardness testing) for repetitive jobs.
Should be in training or capable of (with supervision) using measuring instruments to insure customer requests for dimensional accuracy - straightness, roundness and hardness.
(Micrometer, dial indicator, rulers, etc.) This means they will be able to properly read, understand and interpret the
charts involved, and follow the proper procedures for using the equipment involved to obtain accurate measures...
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Type: Permanent Location: Oriskany, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:25:00
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Engineering Technician
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
Under the supervision of a member of the project engineering department, the Engineering Technician assists project engineering, process engineering and manufacturing departments in process or product documentation and experimentation.
Duties and Responsibilities:
* Be accountable for working safely by following all safety rules and safe work practices.
* Participate in and lead safety improvement activities.
* Interpret blueprint, drawings, and customer specifications to produce and collate technique cards to meet customer, industry specifications and company requirements.
* Use CAD software to produce images for work instructions, and extract data from customer models.
* Develop/design fixturing used for casting production.
Work with manufacturing personnel and vendors to optimize designs for ergonomics, ease of use and cost to manufacture.
* Design tools, inspection and manufacturing aids, using additive manufacturing.
(3D printing)
* Participation in improvement teams.
Assists or manages implementation of ideas.
* Identifies areas to improve ergonomics, quality, and efficiency through use of mechanical devices, fixturing, tool rework, work instructions or other manufacturing aids.
* Assist Project and Process Engineers in implementing and monitoring special tests, compilation, and analysis of data for statistical analysis and first Article documentation.
* Assists in the development of standards and metrics in a variety of areas and programs to support business plans.
* Work with operations, P&IC, Sales, quality, and customers to resolve production part related issues.
* Other duties and projects as assigned.
Minimum Qualifications and Experience:
* 4-year college coursework in metallurgy, engineering or manufacturing technology or minimum of 4 years of relevant experience in engineering or manufacturing, preferable Investment Castings.
* Demonstrated knowledge of investment casting process.
* Understanding of statistical evaluation, data analysis and experimentation techniques.
* Proficient computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, Access, and CAD Software; Syteline desirable.
* Ability to verbally communicate effectively to vendors, customers, and ALL company disciplines.
* Ability to effectively communicate in written form with internal and external customers.
* Ability to organize and schedule wo...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:59
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Engineering Technician
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
The Engineering Coordinator provides broad engineering and administrative support for Project, Quality, Process Engineers, Technicians and manufacturing departments in process or product documentation.
Skillfully organize, manage time and responsibilities to meet the daily requirements of the job.
Duties and Responsibilities:
* Be accountable for working safely by following all safety rules and safe work practices.
* Participate in and lead safety improvement activities.
* Interpret blueprint, drawings, and customer specifications to produce and collate technique cards to meet customer, industry specifications and company requirements.
* Use CAD software to produce images for work instructions, and extract data from customer models.
* Develop/design fixturing used for casting production.
Work with manufacturing personnel and vendors to optimize designs for ergonomics, ease of use and cost to manufacture.
* Design tools, inspection and manufacturing aids, using additive manufacturing.
(3D printing)
* Participation in improvement teams.
Assists or manages implementation of ideas.
* Identifies areas to improve ergonomics, quality, and efficiency through use of mechanical devices, fixturing, tool rework, work instructions or other manufacturing aids.
* Assist Project and Process Engineers in implementing and monitoring special tests, compilation, and analysis of data for statistical analysis and first Article documentation.
* Assists in the development of standards and metrics in a variety of areas and programs to support business plans.
* Work with operations, P&IC, Sales, quality, and customers to resolve production part related issues.
* Other duties and projects as assigned.
Key Dimensions:
* Supports Process Control audits and procedure maintenance.
* Tech card and router maintenance.
* Supports Process Control material release.
Key Relationships & Leadership:
* Operations Management - Transparency in supporting the needs of operations.
* Quality - Problem solving, process development.
* Customers - Audit participation, issuance of certifications.
* Suppliers - Ability to verbally communicated effectively.
Minimum Qualifications and Experience:
* Education: 2 year degree or equivalent work experience.
* Experience: 2 to 5 years technical experience in Investment Casting desired.
* Certifications/Licenses: Certified...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:59
-
For assistance on how to apply, please click here
Job Description:
Position Overview
This position is responsible for managing the operations, including safety and maintenance, and directing employees at assigned facility.
Key Responsibilities
* Maintain and document the operations of the facility through proper and timely maintenance of equipment and daily housekeeping
* Select, train, develop and evaluate performance of staff
* Lead the facility safety programs including safety committee meetings, safety training, and exposure and root cause analysis investigations
* Assist with projecting annual goals and develop annual operating expense and capital budgets.
Track budgets throughout the year.
* Implement activities that are aimed at meeting or exceeding productivity and quality goals in a manner that ensures safety, security, and maintenance of all assets
* Directs departmental activities by assigning job duties, delegating responsibility, and verifying work is accurate and complete
* Identify, promote and execute on the group's overall strategy
What is expected of you and others at this level
* Coordinates and supervises the daily activities of business or technical support or production team
* Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
* Decisions are guided by policies, procedures and business plan, receives guidance and oversight from manager
* Typically, does not spend more than 20% of time performing the work supervised
Minimum Qualifications & Skills
* Bachelor's Degree preferred or required
* 3-5 years' relevant experience required
Physical Requirements and Working Environment
* Must be able to stand/sit for an extended period of time
* Ability to frequently lift/push/pull up to 60 pounds
* Must be able to climb/stoop/kneel at heights up to 100 feet
* Works indoors and outdoors in varying weather conditions and temperatures
* Working conditions could include: dust, fumes, moderate noise and uneven surfaces
This job description is intended to describe the general nature and level of work performed.
It does not include all responsibilities and skills required of the job and may be changed at any time.
All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles .
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified.
Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
The Andersons, Inc.
is a Drug-Free Workplace.
The Andersons, Inc.
is an EO employer - M/F/Veteran/Disability/Gender Identity/Sexual Orientation.
Note: The...
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Type: Permanent Location: Delphi, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:58
-
For assistance on how to apply, please click here
Job Description:
Position Overview
This position is responsible for performing operations tasks involving the receiving, storage, cleaning, packaging and shipping of grain.
Key Responsibilities
* Perform a minimum of two tasks in the operations area contributing to customer service, grain conditioning or general facility upkeep
What is expected of you and others at this level
* Minimal job-related experience
* Work is prescribed and completed with close supervision and little autonomy
* Duties are clearly defined and methods and tasks are described in detail
Minimum Qualifications & Skills
* High School Diploma or GED equivalent preferred
* No experience required
This job description is intended to describe the general nature and level of work performed.
It does not include all responsibilities and skills required of the job and may be changed at any time.
All responsibilities must be completed in compliance with all safety protocols, policies, procedures and consistent with the spirit and philosophy of The Andersons' Statement of Principles.
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified.
Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
The Andersons, Inc.
is a Drug-Free Workplace.
The Andersons, Inc.
is an EO employer - M/F/Veteran/Disability/Gender Identity/Sexual Orientation.
Note: The Andersons, Inc.
conducts drug, alcohol and/or medical testing of applicants and employees based on type of position.
A copy of our testing policy is available by contacting the HR Department at talentacquisition@andersonsinc.com .
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
PHISHING SCAM WARNING: The Andersons is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media.
Please note that The Andersons only uses company email addresses, which contain "@andersonsinc.com", to communicate with candidates via email.
If you are contacted by someone about an open job at The Andersons, please verify the domain of the sender's email address and that they are asking you to apply on this website.
If you believe you've been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it.
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Type: Permanent Location: Hensall, CA-ON
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:58
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Description
Futures start here.
Where first steps, new friendships, and confident learners are born.
At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families.
We pave the way for their lifelong learning journey ahead.
And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide.
When you join Champions, you'll be supporting hardworking families and elementary-aged kids during out-of-school time, on school grounds.
Whether you're partnering with administrators to bring our programs to their district, or buddying up with students to aim higher, think bigger, and never give up, you'll be leading the way toward inspired learning.
If you're passionate about leading and coaching others to deliver on our brand's promise, the Area Manager role could be for you! Area Managers are responsible for a portfolio of teaching staff, providing them with the tools they need to succeed.
Area Managers are critical leaders within our company who drive quality and consistency in the center experience to improve customer acquisition and retention.
When you join our team as an Area Manager, you will:
* Recruit, develop, motivate, and engage a highly talented team of teaching staff.
* Drive consistent focus on quality and educational excellence throughout the market.
* Manage business portfolio, identify sales opportunities, and drive business decisions to improve revenue, customer retention, and acquisition.
* Cultivate positive relationships with families, teachers, schools and district leaders, state licensing authorities, community contacts, and corporate partners.
Qualifications
* Ability and appetite to lead and engage diverse and equitable teams
* Minimum of 1 year of leadership experience, preferably in a multi-unit environment
* Outstanding customer service skills, strong organizational skills, and the ability to multi-task and lead multiple situations effectively
* Meet state specific guidelines for the role
* Physically able to use a computer, lift a minimum of 40 pounds, and work indoors or outdoors as needed
* Budget and financial accountability with revenue generation experience preferred
* NAEYC/NAC and state licensing knowledge preferred
Our benefits meet you where you are.
We're here to help our employees navigate the integration of work and life:
* Know your whole family is supported with discounted child care benefits.
* Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
* Feel supported in your mental health and personal growth with employee assistance programs.
* Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
*...
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Type: Permanent Location: Saginaw, US-MI
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:42
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JOB PURPOSE
Renders direct and indirect patient care under direction of appropriate licensed personnel.
Facilitates care to meet patient's daily living activity needs by providing physical and clerical support, coordinating activities, and communicating effectively.
Provides personal selfcare and activity programs to patients.
Contributes to the operation of the unit.
Responsible for completion of unit competency assessments and, if appropriate, annual education review.
Promotes an overall culture of excellence and positive and professional first impression to patients and visitors by providing hospitality and general information.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum: High School Graduate or Equivalent
Preferred: 1 year of nursing school
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum: CPR/BLS.
For the following departments:
Emergency (SBCH) and CT Departments: Emergency Medical Technician certification or Emergency Medical Technician Paramedic certification.
Emergency Department (GVCH): Emergency Medical Technician certification or Emergency Medical Technician Paramedic certification or Certified Nursing Assistant certification.
Center for Wound Management Department: Certified Hyperbaric Technologies exam completed and successful completion of Vasamed training within 6 months on the job.
Santa Ynez ED and Med/Surg: Successful completion of Telemetry Monitor Observer course within six months on the job.
ICU (GVCH): Successful completion of Telemetry Monitor Observer course within six months on the job.
Preferred: EMT, CNA, or Medical Assistant Certification
TECHNICAL REQUIREMENTS
Minimum: Basic Computer skills.
Knowledge of office systems, practices, and equipment.
Knowledge of basic medical terminology.
Ability to use correct grammar and spelling.
Excellent customer service skills.
Preferred: Ability to use computer charting (electronic medical record) and computer order entry.
Microsoft Word and Excel skills.
YEARS OF RELATED WORK EXPERIENCE
Minimum: 1 year customer service, healthcare, clerical, or equivalent experience.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education.
Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence, integrity, and compassion.
Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first.
We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer.
Cottage Health applicants are considered solely based on their qualificatio...
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Type: Permanent Location: Santa Barbara, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:17
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JOB PURPOSE:
Provides service excellence to patients and guests in the selection of Room Service meals and nourishments utilizing the departmental nutrition software and the medical record to support communication and implementation of physician generated dietary orders.
The Room Service Server will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods and allergens.
The Room Service Server is responsible for taking the patients meal order and the delivery of the meal to our CH inpatients in a room service setting.
The RSS must share a passion for providing excellent customer service to our inpatients.
QUALIFICATIONS:
All job qualifications listed below indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION:
Minimum:
Preferred:
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Minimum: California Food Handlers Card.
Preferred: ServSafe Certificate.
TECHNICAL REQUIREMENTS:
Minimum: Ability to read and write in English.
Basic arithmetic skills.
Computer skills sufficient to navigate Cottage's intranet site and learn to use programs specific to the department.
Basic knowledge and understanding of Microsoft Office.
Preferred: Knowledge of therapeutic diets and nutrition software.
YEARS OF RELATED WORK EXPERIENCE:
Minimum: 1 year previous experience in hospitality or service industry.
Preferred: 2 years previous experience in hospitality or service industry.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education.
Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence, integrity, and compassion.
Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first.
We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer.
Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law.
This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee.
Cottage Health is committed to upholding discrimination-free hiring practices.
We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the applic...
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Type: Permanent Location: Santa Barbara, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-18 08:24:16
