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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Stow, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:19
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About This Position:
The Card Acquisitions Marketing Strategy Senior Associate will contribute to new account growth targets by overseeing the transformation and evolution of the Pre-Qual Widget experience This position sits within the Acquisitions Center of Excellence of Card Services, a key business within Chase's Consumer & Community Banking group.
Responsibilities:
* This individual will be the strategic lead for transforming the experience for the Pre-Qual widget through innovation, capabilities enhancements and marketing across digital channels (chase.com, email, paid channels etc.)
* They will be responsible for the day-to-day operation of the Pre-Qual widget including strategy development, campaign execution and reporting of their marketing initiatives
* This includes leading and driving a roadmap inclusive of developing capability requirements, creating marketing campaign testing plans to inform strategic direction, creative, conversion funnel improvements and understanding attribution models
* They will work closely with key partners in product, design, tech, analytics and risk to develop and implement innovative strategies aimed at optimizing the experience, increasing engagement and account conversions
This is a critical position within card, with complex and interesting business challenges and the potential to drive significant positive outcomes for the business.
Qualifications:
* Experience with customer experience (CX).
Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience
* Understanding of a marketing campaign operations environment with a customer-first mindset
* Strong business acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
* 3+ years of marketing experience
* Bachelor's Degree preferred
Ideal candidates would be able to do the following:
* Be results-focused, with an ability to work through roadblocks, timeline challenges and prioritization
* Be collaborative and build strong relationships across the organization
* Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
* Create winning online customer experiences that deliver conversion growth
* Possess a strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
* Have strong communication and interpersonal skills, and be able to express ideas in a confident, clear, and compelling way
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cit...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:18
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Pittsford, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:18
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:17
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:16
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Loveland, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:16
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Passionate about enhancing customer experiences and simplifying digital payments? We're seeking team members ready to tackle complex problems and launch innovative products using the latest tech stack.
Join us!
The Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms.
We're transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.
As a Vice President Product Manager for a new digital wallets payment product you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences.
We're looking for someone who is customer obsessed, has a strong passion to lead "start-up" efforts in large companies, and a desire to be on the forefront of digital payments and technology.
In this role, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.
Job responsibilities:
* Define the vision and strategy for digital wallet product initiatives and features
* Partner closely with Technology, Design, and Analytics teams to lead product development efforts
* Define features and communicate requirements to engineering in clearly written documentation
* Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
* Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
* Manage product backlog, production support, issue & defect resolution and prioritization
* Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities and skills:
* 7+ years of experience in payments product management including digital payments product.
* Experience in online payments including card tokenization, digital wallets, and e-commerce payments
* Passion for understanding customer needs and demonstrated ability to build digital products
* Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
* Outstanding verbal and written communication
* Proven success in collaborating with cross-functional teams, influencing and driving decisions
* Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
* Proven track record of managing risk and controls
* Flexibility to work Eastern Standard Time (EST) hours
Preferred qualifications, capabilities and skills:
* Bachelors or Masters in Business Management, Computer Science or comparable field of study
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:15
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Embrace this pivotal role as an essential member of a high performing team dedicated to reaching new heights in data engineering.
Your contributions will be instrumental in shaping the future of one of the world's largest and most influential companies.
As a Senior Lead Data Engineer at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver data collection, storage, access, and analytics in a secure, stable, and scalable way.
Leverage your deep technical expertise and problem solving capabilities to drive significant business impact and tackle a diverse array of challenges that span multiple data pipelines, data architectures, and other data consumers.
Job responsibilities:
* Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data
* Designs and delivers trusted data collection, storage, access, and analytics data platform solutions in a secure, stable, and scalable way
* Build and support Lake house model enabling thousands of analysts and data scientists
* Build and support scalable fine grain access controls across various platforms
* Support data consumption on the data lake by enabling various bi tools on cloud
* Evaluates and reports on access control processes to determine effectiveness of data asset security
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering Applications Support concepts and 5+ years of applied experience
* Working experience with both relational and NoSQL databases
* Advanced understanding of database back-up, recovery, and archiving strategies
* Advanced knowledge of linear algebra, statistics, and geometrical algorithms
* Experience presenting and delivering visual data
* 5+ years of experience supporting big data platforms(cloud+on-premise)
* Working experience with AWS data stack, EMR/Glue/Lake Formation/Athena/Red Shift
* Working experience with Big data, Spark
* Working experience with bi tools
* Strong Java/python development experience
Preferred qualifications, capabilities, and skills:
* Experience building API's is a plus
* Experience with Terraform is a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, an...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:15
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The Commerce Payments organization is a motivated, forward thinking team with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As an Executive Director, Senior Product Lead Digital Payments within the Commerce Payments organization, you will oversee the development and implementation of our digital wallet strategy.
We're looking for someone who is customer obsessed, has a strong passion to lead "start-up" efforts in large companies, and a desire to be on the forefront of digital payments and technology.
As a leader on the team, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.
Job Responsibilities:
* Define the vision and strategy for digital wallet product initiatives incorporating market trends from issuers, networks and merchants as well as Chase assets and insights.
* Lead and develop a team of product managers; foster an environment of great team culture
* Manage stakeholder relationships and regularly communicate updates on the product strategy, progress and performance in a matrix environment
* Partner closely with Technology, Design, and Analytics teams to lead Agile product development efforts.
Define features and communicate requirements to engineering in clearly written documentation
* Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
* Manage product backlog, production support, issue & defect resolution and prioritization
* Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Fraud, Risk, Controls, Legal, Compliance)
Required Qualifications, capabilities and skills:
* 10 + years of deep experience in financial services and digital wallets product management
* 4+ years of experience in online payments and Network Tokenization capabilities from issuer, network and/or merchant perspective.
* Strong strategic thinker with ability to proactively craft product strategy and associated product roadmap while still being comfortable diving into the details required to ensure successful execution
* Proven leadership track record in a product leadership role including setting up high impact teams and driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
* Passion for understanding customer needs and demonstrated ability to build digital products
* Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
* Demonstrated ability to launch products and capabilities wo...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:14
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The increasing cyber threat and pace of technological innovation are prompting rapid change in public policy, regulations and required evidence that impact our firm and the financial sector globally.
These developments are escalating the complexity and intensity of the global supervisory environment in which we operate.
As a result, we need to attract, develop and retain a global, diverse and world-class team.
Our challenge is to continue building this team in a global cybersecurity talent market with chronic underemployment, changing technology trends, new business demands, and an evolving threat landscape.
Cybersecurity & Technology Controls (CTC) Opportunities...
We are looking for all levels of technologists from Individual Contributors to Sr.
Leaders.
JPMC's Cybersecurity & Technology Controls (CTC) organization is actively looking for talent to fill roles in:
* Security Engineering
* Security Architecture
* Product Security
* Offensive Security
* Software Development
* Technology Risk & Controls
Areas of high focus are...
* Cloud Security
* Data Science, AI & Machine Learning
* Red/Blue/Purple Teaming; Penetration Testing; Attack Analysis; Malware Engineering
* Vulnerability Management
* Secure Software Development
* DevSecOps & Site Reliability Engineering
* Governance, Risk & Controls
* Data Management & Protection
* Network & Infrastructure Security
* Cryptography & Blockchain
To continue to create great experiences for our teams, we need to continue to invest.
We have a team with specialist skillsets united by a common purpose - to protect the firm and thus have an essential role in protecting the global financial ecosystem.
We need to attract, develop and retain a global, diverse and world-class team.
The cyber threats the firm is facing are more complex and dangerous.
Adversaries - nation states, cybercriminals, and other malicious actors - now have highly funded engineering and operations teams and are often sharing tactics, techniques, and procedures with the sole mission to compromise systems and data.
Our Security professionals are passionate about information security and control solutions for computing environments.
While working with a world-class team of technology experts, you'll partner with multiple disciplines, security domains, lines of business, regions or locations to respond to changing business requirements and emerging threats.
You'll also leverage your expert knowledge of today's ever-changing cybersecurity and risk landscape to influence IT operations across the firm.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer a...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:14
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:13
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate & Investment Bank, Digital Platform & Services Team , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Expertise in technical program management, leading complex technology projects and programs in a large organization
* Stakeholder management experience, with a particular focus on technical stakeholders, direct management experience of a diverse team delivering product solutions
* Proven experience in managing plan of record, scope definition, approval, strategy, and execution for onsite/offsite infrastructure programs, by integrating, negotiating, and aligning with key stakeholders, real estate, factory engineering, construction, procurement, finance, and project customers
* Strong understanding of Waterfall and Agile methods including SAFe - Scaled Agile Framework
* Understanding o...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:12
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If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorgan Chase within the Consumer and Community Banking Connected Commerce line of business, you, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.
Job responsibilities
* Creates complex and scalable coding frameworks using appropriate software design frameworks
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Advises cross-functional teams on technological matters within your domain of expertise
* Serves as the function's go-to subject matter expert
* Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that are leveraged across teams and functions
* Influences leaders and senior stakeholders across business, product, and technology teams
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Deep, hands-on practical experience delivering system design, application development, testing, and operational stability
* Expert in one or more programming languages, specifically the Java Stack in a native AWS cloud environment
* Advanced troubleshooting skills.
* Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience in providing hands-on, technical leadership to large scale, enterprise level software engineering efforts in a product-centric environment.
* Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
* Experience leading a product as a Product Owner or Product Manager
* Ability to present and effectively communicate with Senior Leaders and Executives
* Understanding of the business
* Practical cloud native experience, specifically AWS
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* AWS Certifications
Chase is a leading financial services firm, helping nearly half of America's households and small b...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:12
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Risk Reporting & Middle Office (RRMO), a group within Corporate Risk is responsible for reporting and analysis to internal Risk Management and to Regulators; monitoring controls and the quality of risk data, and is accountable for the management and execution of key reporting projects.
As a Risk Management - Single Name Position Risk Reporting Associate, you will be a part RRMO group and be within the Single Name Position Risk (SNPR) reporting team in the North America region.
The team is responsible for providing default exposure ("DFEXP") information and analysis to Market Risk Coverage, Senior Risk Management, Line of Business representatives, internal audit, and external regulators.
It is an ideal opportunity for someone keen, enthusiastic, and curious to learn or expand knowledge of risk management and reporting technologies in one of the leading global financial services firms.
As an Associate within the Risk Reporting team, you are expected to manage below responsibilities.
Job Responsibilities
* Report Production and Development
+ Production of periodic Market Risk reports and metrics, including regulatory reporting
+ Identify and execute on opportunities to automate manual processes.
+ Proactively identifying control gaps and improve controls as well as resolving issues.
+ Develop new reports or metrics to meet internal or external requirements.
+ Support the control processes through periodic review of the reports and maintain relevant documentation.
* Cross-Functional Collaboration
+ Partner with cross functional teams and lines of business, mainly Market Risk Coverage, Product Controllers, Technology, Compliance and Audit to collaborate on report production, migration testing, and projects.
+ Contribute to the implementation of key business decisions and change efforts.
+ Communicate effectively to all levels of executive management and peers.
* Team Leadership
+ Lead multiple projects and reporting needs by working with teams across the globe.
+ Create work plans and manage expectations and quality standards for required deliverables.
Required Qualifications, Skills and Capabilities
* 3 plus years of experience in reporting, financial analytics, or similar roles
* Experience analyzing large datasets with relevant business context.
* Experience with Business Intelligence tools (Tableau, COGNOS, Alte...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:11
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
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Type: Permanent Location: Monterey, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:11
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If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you.
Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorgan Chase within the Card Services Team you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products.
You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Job responsibilities
* Represents a product family of technical governance bodies
* Provides feedback and proposes improvements to architecture governance practices
* Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s), applications, and architecture
* Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
* Adds to team culture of diversity, equity, inclusion, and respect
Preferred qualifications, capabilities, and skills
* AWS is preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:10
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:10
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:09
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The Strategy and Execution team is responsible for defining and articulating the CDO vision and strategy, and executing on strategic initiatives to deliver on the CDO roadmap.
The team leads strategic projects that enable Lines of Businesses and Corporate Functions with the tools and solutions to achieve AI-ready data, and effectively and efficiently manage data risk.
As a Senior Associate-Strategic Execution team within the Firmwide CDO, you will be responsible for working with Product, Technology, Lines of Businesses and Corporate Functions to deliver new and enhanced products, solutions, operating models and processes aligned to data across the Firm.
You will co-ordinate strategic initiatives throughout the lifecycle from initiation through to completion, including program planning, requirements analysis, co-ordination with Product and Technology teams for design, development and testing, execution and transition / go-live phases.
This position will play a critical role in the modernization of the Firm's data management and governance practices.
Job Responsibilities
* Drive strategic change initiatives in partnership with Product, Technology, Lines of Businesses and Corporate Functions
* Gather, synthesise and prioritise requirements from Lines of Businesses, Corporate Functions and firmwide stakeholders
* Input into solution design and roadmap development
* Support the development of business cases for strategic programs to acquire the necessary funding to deliver the roadmap
* Communicate the strategic roadmap and priorities to key stakeholders and senior management
* Drive governance and oversight of the strategic roadmap, ensuring stakeholder engagement and alignment, and deliver status updates
* Identify potential roadblocks/emerging risks and escalate issues as needed
* Develop and maintain comprehensive program reporting and metrics, and communicate progress and performance to senior executives
Required qualifications, capabilities, and skills
* 4+ years of experience in strategic or transformational change, or product development
* Strong program / project management and organizational skills with the ability to manage multiple deliverables and work under pressure
* Strong analytical, problem solving and decision making skills
* Pro-active self-starter with ability to solve diverse problems
* Strong interpersonal and communication skills with the ability to work effectively in cross-functional teams
* Proficiency in MS Excel and PowerPoint
* BS/BA degree or equivalent experience/ Bachelor's degree in business, Finance, Economics, or other related area
Preferred qualifications, capabilities, and skills
* A strong data, analytics or product background is important
* Experience and technical knowledge of data management and governance, big data platforms, or data architecture is a plus
* MBA and/or advanced degree from a top-tier program
JPMo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:08
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Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment.
As an Agility Senior Associate in Consumer and Community Banking, Consumer Card Technology, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle.
Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance.
Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.
Job responsibilities
* Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
* Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
* Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
* Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
* Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
* Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
* Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
Preferred qualifications, capabilities, and skills
* Experience with public cloud - AWS
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:08
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The Chase Card and Connected Commerce Communications team is looking for a communications pro with expertise in influencer management and engagement.
Reporting to the Head of External Communications for Connected Commerce, you will primarily develop and support influencer engagement programs for Chase's Connected Commerce business (Chase Travel, Dining, Offers & Shopping and Lending Innovation).
As a communications Senior Associate within the Consumer & Community Banking (CCB) Communications team, you will be a member of a high-performing team that communicates with honesty, authenticity and empathy.
In addition, you will collaborate closely with the VP of Influencer Engagement for Card, as well as other members of the Card and Connected Commerce External Communications team on 360 integrated marketing / communications campaigns across both the Card and Connected Commerce businesses.
You will also manage multiple projects, collaborate with a team but also work on your own, this is an excellent opportunity for you to be challenged.
Job Responsibilities:
* Assist with developing, presenting and executing strategic and tactical influencer programs that build awareness and affinity for Chase's Connected Commerce business
* Lead influencer campaigns that elevate the overall benefits of credit cards, as well as specific products across Chase's Connected Commerce business and credit card portfolio
* Help to oversee and collaborate with communications/PR agency on influencer campaign execution and measurement
* Collaborate with internal and external Chase Card and Connected Commerce Communications and Marketing teams (social, brand/advertising, video, content), functional groups (e.g., Legal, Controls), and support agencies to execute campaigns
* Protect and enhance the reputation of the firm with a particular focus on ensuring all influencer work adheres to FTC guidelines
* Some domestic travel required
Required qualifications, capabilities, and skills:
* 3+ years of experience in a communications/PR or marketing role with a focus on influencer engagement
* Proven experience in paid and earned influencer relations, and executing influencer campaigns that support business results; working with influencers within regulated industries a plus
* Strong writing and editing skills
* Relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partners
* Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company (e.g., legal, marketing, etc.)
* Ability to manage several projects simultaneously and keep deliverables on track / flag potential delays
* High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:07
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The Strategy and Execution team is responsible for defining and articulating the CDO vision and strategy, and executing on strategic initiatives to deliver on the CDO roadmap.
The team leads strategic projects that enable Lines of Businesses and Corporate Functions with the tools and solutions to achieve AI-ready data, and effectively and efficiently manage data risk.
As an Executive Director for Strategic Execution within the Firmwide CDO, you will be responsible for executing a roadmap that delivers new and enhanced products, solutions, operating models and processes aligned to data across the Firm.
You will lead large strategic change programs from initiation through to completion, including program planning, requirements analysis, co-ordination with Product and Technology teams for design, development and testing, managing execution and transition / go-live phases.
This position will play a critical role in the modernization of the Firm's data management and governance practices.
Job Responsibilities
* Lead strategic change initiatives end-to-end from initiation through to completion, ensuring adherence to timelines, budgets, and quality standards
* Gather, synthesise and prioritise requirements from Lines of Businesses, Corporate Functions and firmwide stakeholders
* Partner with Product and Technology to design solutions and define the product roadmap and deliverables
* Develop business cases for strategic programs and acquire the necessary funding to deliver the roadmap
* Communicate the strategic roadmap and priorities to key stakeholders and senior management
* Establish governance frameworks to oversee delivery of the strategic roadmap, ensure stakeholder engagement and alignment, and deliver status updates
* Program manage large cross-functional teams across the firm and drive accountability with Lines of Businesses, Corporate Functions and firmwide stakeholders to deliver expected outcomes
* Identify potential roadblocks/emerging risks and escalate issues as needed
* Design program success measures and metrics aligned to organizational goals, and communicate progress and related reporting to senior executives
* Develop and maintain deep relationships with stakeholders across lines of businesses and functional areas
* Lead high performing strategic execution teams and effectively drive the team towards delivery milestones and coach other team members and contribute to the wider group's objectives
Required qualifications, capabilities, and skills
* 10+ years of industry experience
* Experience managing strategic or transformational change, or product development
* Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals
* Ability to build consensus and progress initiatives in a highly collaborative, cross-functional and matrixed environment
* Ability to...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:07
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? The Business Management function optimizes business performance by focusing on outcomes, influencing key strategic initiatives, and driving their execution.
We act as trusted advisors to the Business Heads, and are responsible for identifying, escalating, and mitigating business risks.
The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank's corporate resources to address strategic and tactical objectives.
As the Business Manager for the Chief Data Office, you will have the opportunity to lead key initiatives that span a wide range of topics, playing a crucial role in shaping the future of our business.
Your responsibilities will include leading initiatives, analyzing data, preparing senior leadership updates, managing financial commitments and optimizing the operating model and communication strategy with our global CDO's.
The ideal candidate for this role is a self-starter with excellent written and oral communication skills, capable of multitasking in a fast-paced environment.
A strong data, analytics or product background is important.
Job Responsibilities:
* Promptly and effectively respond to executive ad-hoc requests for business and financial analysis, project management, and presentation development, delivering accurate and insightful information
* Support strategic business initiatives, from development through successful execution, under the guidance of senior leadership
* Assist and communicate with CDO Leadership Team in decision-making, program management, and initiative implementation, and manage day-to-day items while attending meetings on behalf of the CDO
* Work with high degree of independence, be self-motivated and tenacious
* Support the attainment of business outcomes, execution of work through close collaboration and alignment with department and support groups (Finance, Tech, Ops, Legal, Compliance, HR, Audit)
* Act as trusted advisor to the Business head, and represents the Group on various forums
* Manage business performance and coordinate business reviews, expense management, vendor management
* Set up Business Process: Identify, escalate and mitigate business risks that could impair our ability to do business (e.g.
legal, tax, regulatory, capacity issues compliance, operational, resiliency)
* Business representation in respective internal/external working groups and the creation of high-quality communications materials for use at senior levels of the Firm
* Prepare various executive management reports to support business operations and decision making.
* Develop and bring valuable insights and anal...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:06
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As the first line of defense for JPMorgan Chase & Co.
(JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks.
In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.
The Product Owner role sits in the Controls Room team within the broader Control Management organization.
The team's objective is to empower the firm's broader Control Management organization with risk-based information to manage their control environment.
One way we achieve this is by managing and developing applications and tools to monitor, report on, and help mitigate operational risk for the Firm.
You will have opportunities to apply your skills to help enhance our business platform that leverages cutting edge technologies including Artificial Intelligence and Machine Learning.
You will be in a position to add value and make an impact from day one.
In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.
Our people-first culture underpins everything that we do.
Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.
Job Responsibilities:
* Responsible for designing solutions and features that solve real business problems and translate them into product features that support business needs.
Construct meaningful epics and document user stories with sufficient detail and acceptance criteria to drive successful delivery.
* Develop an in-depth understanding of risk and control program strategies and apply this knowledge to improve your product, determine solutions, resolve issues, and anticipate new requirements as the product evolves.
* Create, prioritize, and proactively manage the product's backlog based on the overall strategy, business objectives, and in alignment with the product roadmap.
* Serve as the primary interface between stakeholders and the development teams; ensure there is buy-in from stakeholders on all key decisions and translate those into clear requirements for the development teams.
* Responsible for communicating with stakeholders and development team to make sure the goals are clear, and the vision is aligned with business objectives.
* Partner with the Program Management team to ensure the product's progress is reported accurately on status reports and product roadmaps.
* Responsible for test execution during UAT and partnering with the UAT manager to define test scope and ensure timelines are established and reported accurately on status reports.
* Participate in sprint showcases to review new features and ensure qu...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:05
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in [Insert LOB and/or Sub LOB], you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Advocate for Accessibility Guidelines and Inclusive Design practices
* Experience is designing for financial services or payment...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-18 08:22:05
