What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
This position reports daily to our office in Tracy, CA.
What you'll do:
* Answer incoming ACD calls for customers – passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
What you'll need:
* High school diploma or G.E.D.
equivalent
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid driver’s license
Even better if you have...
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Birthday Holiday
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Milestone Anniversary One Month Sabbatical
* Leadership Mentoring Opportunities
Pay Rate: $24.50 per hour
This information reflects the base salary pay range for this job based on current national market data.
Ranges may vary based on the job's location.
We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We encourage you to apply to positions that you are interested in and for which you believe you are qualified.
To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture.
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Type: Permanent Location: Tracy, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-05 07:33:39
Company
Federal Reserve Bank of Chicago
The Federal Reserve Bank of Chicago is recognized as one of the most influential, trusted and prestigious financial institutions in the world.
We serve the Seventh District encompassing Iowa and most of Illinois, Indiana, Michigan, and Wisconsin, and is one of the 12 regional Reserve Banks in the United States.
Together with the Board of Governors in Washington, D.C., the 12 Banks constitute the nation’s central bank.
INTERNSHIP PROGRAM DETAILS:
The Federal Reserve Bank of Chicago Summer Intern Program is a paid internship designed to give undergraduate, graduate, and doctoral students direct exposure to our Bank’s operations.
Beginning in early June, interns commit to 40 hours a week for 10-12 consecutive weeks onsite or hybrid depending on the department’s requirement.
What makes this internship unique:
This internship gives you the opportunity to work for a regulatory bank dedicated to the public good by engaging in project-based assignments and professional development activities aligned with our mission.
You will gain insights to the Federal Reserve System while contributing to your assigned department and build relationships with subject matters experts, Bank leadership, and fellow interns.
You will work in a collaborative environment that fosters inclusion, reflecting all the communities we serve.
REQUIREMENTS:
* U.S.
Citizen or Permanent Residency
* Must be a current, matriculated student in an accredited program graduating December 2026 or later
* 2.75 GPA (unofficial transcripts might be asked to submit)
* Ability to work 40 hours week throughout the duration of the 10-12 week internship program.
PREFERRED SKILLS:
* Intermediate working knowledge of Word and Excel
* Strong interpersonal and communication skills
* Ability to verbally present information and respond to questions from small to medium groups
* Ability to interpret data and analytics to develop insights, tell stories, support the decision-making process, and measure impact
* Detail-oriented and self-motivated
* Ability to interact with internal and external clients professionally in a fast paced, high-energy environment
* Ability to be an independent worker with a team player attitude
APPLICATION PROCESS:
* October - November 2025 – Applications due
* Mid-October 2025 through January 2026 – Interviews conducted and offers extended
* June 1, 2026 or June 8, 2026 – Internship start dates
OTHER THINGS TO KNOW:
Salary Range: The anticipated hourly compensation range for this internship is $20 to $33, with the specific rate offered determined by factors including, but not limited to, the candidate's academic level and relevant experience.
ADDITIONAL REQUIREMENTS:
* Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
* ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-16 08:33:58
