-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Commercial & Investment Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.
We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.
Together, J.P.
Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S.
The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Participate in the agile processes to help answer questions and remove impediments
* Ability to build strong, cohesive partnerships with internal and external stakeholders and working effectively in a matrix organization
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
* Understanding of Payments landscape
JPMorgan Chase & Co., o...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:37
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:37
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Willits, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:36
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Java/Python/AWS at JPMorgan Chase within the Corporate Sector, Real Estate Tech team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Java, Python, Springboot, Microservices, API and AWS (ECS, Glue, Lambdas, etc.)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Preferred experience with web-based hosting services such as Github
* Preferred experience with SSO tools such as IDAnywhere
* Preferred experience with data exchange services such as Apigee/API Gateway•
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent cor...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:36
-
Are you passionate about driving operational excellence, transforming finance processes, or building relationship with not only finance partners but also with product, experience, and technology team? Then you've found the right role.
As a Product & Technology Planning Coordinator - Senior Associate in the Product, Experience and Technology Finance organization, you will support key initiatives to drive operational excellence with a focus on financial and organizational transformation.
Ensuring a proactive, coordinated and innovative delivery approach for our clients and stakeholders is paramount to our success.
The Planning Coordinator scope of work enables you to partner closely with both product experience and technology groups.
In this role, you must be a self-starter and have a style that fosters teamwork and collaboration with various stakeholders and partners.
You are expected to demonstrate solid leadership skills, excellent written and oral communication skills, strong inter-personal skills as well as the proven ability to manage multiple projects with varying management level stakeholders.
Candidates must be able to physically work in our Wilmington, DE office 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined and communicated by direct management.
Job Responsibilities
* Manages financial innovation and transformation initiatives with a strong focus on continuous improvement and delivers with clear business acumen
* Facilitates & Documents Planning-Related meetings (Working Sessions, Kanban Cadences, Scrum Ceremonies, Requirements Gathering/Story Refinement, Business Reviews/Status Calls, Retrospectives, etc.)
* Documents & communicates overall progress of initiatives, including - status, detailed presentations, issues/risks and other ad hoc reports/requests as required.
Strong communication skills are a must in bringing business awareness to issues and their impacts
* Builds strong working relationships by partnering with planning teams, stakeholders, internal and external business partners
* Identifies, documents, and actively manages key risks, issues, and escalations
* Collaborates with technology, business, and stakeholders to help Define, Document, & Maintain roadmaps, tasks, milestones, roles and other measures of success
* Displays financial acumen (ability to understand financial concepts, apply critical thinking to solutions and translate complex concepts to both business, financial, and technical audiences
* Identifies opportunities for both modernization and process improvements including facilitating implementation of best practices across the organization
Required qualifications, capabilities and skills
* Bachelor's degree or equivalent experience required
* 4+ years of related project/program management experience as well as financial services, business, team leadership and/or technology experience
* Knowledge and und...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:35
-
Successful Regulatory Event Operations Account Specialist II's balance their focus on regulatory requirements, business results and offering solutions to help our customers with Military Lending Act (MLA) & Servicemember Civil Relief Act (SCRA) inquiries and eligibility requirements along with supporting Americans with Disability Act (ADA) related inquires for standard and non-standard accommodations.
Job responsibilities:
* Are able to navigate multiple technologies while staying engaged with our customers
* Strong problem-solving skills
* Accuracy and attention to detail
* Critical thinking and ability to exercise independent judgment
* Required to abide by all applicable regulatory and department practices and procedures
* Possess strong customer focus with the ability to have detailed conversations with our customers
* Treat customers with respect
* Demonstrate sensitivity and compassion in difficult situations
* Demonstrate personal excellence including punctuality, integrity and accountability
* Have the ability to work independently and in a team environment
Required qualifications, capabilities, and skills:
* High School diploma/GED required
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face
* Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, strongly preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity a...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:35
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Santa Barbara, US-CA
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:34
-
You have excellent analytical, mathematical, and problem-solving skills with the ability to effectively communicate issues and results to management.
You are seeking your next career growth - this is the team for you.
As a Real Time Payments (RTP) Lifecycle Analyst in our RTP Operations team, you will provide comprehensive operations support across multiple RTP Schemes utilizing existing payment operational framework and through the development of new technology and operational functions to streamline processes.
You will support new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation.
You will also carry out daily operational tasks to ensure optimal performance, which will be assessed through key indicators, data analytics, reporting, and other operational controls.
Job Responsibilities
* Analyze requirements for completeness, consistency, comprehensibility, and JP Morgan Operations Standards
* Create process models, specifications, diagrams and flows
* Identify and establishes parameters of requirements analysis on each project to define impact, outcome criteria, and metrics.
* Work with stakeholders and project teams to establish requirements for RTP support products
* Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
* Develop subject matter expertise of new products, business processes and application flows to proper manage changes, issues and other support needs
* Interact with Product Management, Operational Monitoring and Incident Management Teams, along with Project Managers and IT teams
Required Qualifications, Capabilities and Skills
* Excellent analytical, mathematical, and problem-solving skills
* Strong listening, interpersonal, written, and oral communications skills with the ability to effectively communicate issues and results to management
* Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
* Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, obtain results/change and implement projects/processes
* Demonstrated success in manage fast changes and adapt to new business initiatives
* Business acumen and commercial market awareness
Preferred Qualifications, Capabilities and Skills
* Experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving is a plus
* Experience in global payments is desirable, with understanding of accounting and money move processes
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worl...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:34
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce.
Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements.
Requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing.
Requirements may change in the future with the evolving public health landscape.
JPMorgan Chase will consider accommodation requests as required by applicable law.
Job Responsibilities:
* Providing testing support for large, complex, technology-dependent programs and projects that cut across business functional areas
* Partnering with Testing Leads across all phases of the testing lifecycle
* Managing defects to monitor and report on defect resolution
* Designing, developing, and executing manual test cases
Required qualifications, capabilities and skills:
* Minimum 3+ years of experience in a Quality Assurance or User Acceptance Testing role
* Hands-on knowledge of Software Development Life Cycle principles and Quality Assurance methodologies/best practices
* Experience in the design of detailed functional and regression test plans, and the creation and execution of test scripts
* Experience working in an Agile development environment and with Agile project methodologies
* Strong time management skills, with an ability to multi-task & handle multiple test assignments & prioritize one's own work
* Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:33
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Strategic Analytics Associate, you'll work with the risk team to generate thoughtful analytics and recommendations to the business concerning strategy development, implementation, operational controls, and performance monitoring.
Job Responsibilities:
* Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the initial line assignment on originated accounts
* Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
* Acquire an understanding of the operational processes (e.g.
manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers of credit line assignment
* Conduct ad hoc analytics and contribute to various projects representing Risk Management
* Work both independently and collaboratively to complete analytical tasks; starting with problem identification, analysis of large & complex data and formulating concise conclusions with actionable recommendations
* Leverage champion/challenger capabilities to develop and maintain credit strategies
* Leverage latest tools and capabilities to identify loss trends and make changes to the credit strategy
* Work closely with the modeling team to bring to life the first generation of machine learning initial line models
Required Qualifications, Skills, and Capabilities:
* BS degree and minimum 5 years Risk Management or other quantitative experience required.
Preferably Auto Risk management experience
* Background in statistics, econometric, or other quantitative field required
* Advanced understanding of SAS, Python and Machine Learning Techniques
* Ability to query large amounts of data and transform the raw data into actionable management information
* Familiarity with risk analytic techniques
* Strong analytical and problem-solving abilities
* Strong written and oral communication skills and executive presence
To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:32
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms organization, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages - Core Java 8 & 11, Spring Boot, RESTFUL API
* Understanding of Java Design patterns and experience on implementing it in application development.
* Overall knowledge of the Software Development Life Cycle
* Understanding of Identity & Access Management (IAM) Standards & Protocols (ie.
SAML, OAuth, FIDO)
* Hands on experience of build/config management.
* Experience writing test cases using testing tools like JUnit.
* Experience using code versioning tools, such as Git, Bitbucket
* Experience of debugging using JDeveloper, Visual Studio, etc.
* Experience with Test Driven Development (TDD).
* Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies - AWS preferred
* Experience with messaging - Kafka
* Experience NoSQL/Graph databases
* Experience working on agile environment.
JPMorgan Chase & Co., one of the oldest finan...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:32
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate &Investment Banking Payments Tech Engineering and Architecture team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
This role is focused on helping app teams to modernize and adopt cloud technologies, including Infra as Code, CI/CD pipelines and AWS cloud technologies.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on AWS concepts and 5+ years applied experience
* Experience with migrating and/or deploying enterprise apps to a public cloud (AWS)
* AWS Certified Architect or Developer Associate
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Previous exposure to working in regulated environments
* JAVA, Terraform or other IaC experience
* Working knowledge of RDBMS and NoSQL databases
* API and messaging integration ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:31
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate & Investment Banking team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Works directly with business, quant, and technology teams to articulate new technology requirements and solve business problems
* Collaborates with other members of a globally distributed team to brainstorm new ideas/solutions, and provide mentoring and technical expertise to the team
* Develops specific enhancements and/or build new solutions to fulfill business objectives related to new business requirements
* Provides end-to-end ownership of feature deliveries through the full SDLC process, including requirements gathering, development, unit and integration testing, packaging, deployment, and support
* Confirms technology solutions meet business and client requirements while ensuring they are robust and supportable
* Documents release procedures and support notes for deliverables to enable proper support by our production management groups
* Provides 3 rd Level production support on a rotational basis; Analyze issues observed in production, provide detailed analysis and recommendations to production management groups, and identify opportunities to improve the production system.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Expertise in Java Core concepts, including object-oriented design, memory management, multi-threading/concurrency, and new language features up to Java 17
* Strong experience with Java technologies/frameworks such as Spring/Spr...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:31
-
Job responsibilities
* Setup, customize and develop Salesforce.com and related app implementations, drawing on your relevant past experience and understanding of best practices surrounding Salesforce platform
* Troubleshoot, track, and resolve end-user issues including identifying and documenting defects, managing access requests, and performing bulk data loads
* Support product owner/s with refining and documenting user requirements and leading the functional/technical solution architecture & design
* Develop and enhance custom applications & features on the platform, by leveraging Salesforce Sales, Service, Marketing, Analytics, and Community Clouds
* Build and maintain Salesforce integrations with other applications using relevant APIs and Integration frameworks
* Work in an agile environment with a team of architects and developers
* Maintain the overall quality and integrity of the platform through appropriate quality assurance activities including user acceptance testing, production validation, and documentation of technical requirements
* Foster a culture promoting technical growth, respect between team-members, empowerment, and continuous innovation
Required qualifications, capabilities, and skills
* Minimum of 7 years of hands-on Salesforce Administration experience supporting a large Salesforce deployment/organization with multiple integrations
* Current Salesforce Administrator, Advanced Administrator, and/or Platform App Builder certified
* Ability to recommend, direct and implement best practices on the platform
* Strong experience and understanding of Salesforce APIs and integration patterns
* Strong knowledge and experience around Salesforce Service Cloud and Sales Cloud features
* Demonstrated track record of solving business problems creatively
* Strong written and verbal communication skills with ability to gather and document business/technical requirements
* Flexible, process-oriented, organized with excellent analytical & troubleshooting skills
Preferred qualifications, capabilities, and skills
* Experience with CRMA, Tableau, or Data Cloud
* Application Development work in Scrum/Agile environment
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
* Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity and ability to interpret system/business requirements and prepare specification and design document
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transa...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:30
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank - North America Rates Nonlinear Athena Development team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Analyzes, designs and implements business-related solutions, as well as core architectural changes, using an Agile programming approach resulting in software delivered on tight deadlines
* Proactively communicates with stakeholders (e.g., traders and quantitative researchers) about implementation plans, estimation of workload, and progress update
* Assumes ownership of particular tasks, works to understand business context and impact, and prioritizes effectively
* Participates in global code review, testing, QA, Level 3 support and training of new implementations
* Frequently contributes to team documentations
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Experience using Python as an Object-oriented programming language
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Strong communication skills as this role requires a lot of communication with business stakeholders
Preferred qualifications, capabilities, and skills
* Exposure to cloud technologies
* Basic knowledge of finance and interest rate products
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:29
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank, Payments Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Experience in ReactJS, Java, Microservices, SOAP/REST services, Spring Framework, NoSQL, SQL
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to Cloud Services such as AWS or Azure
* Experience in Angular; Apache Zookeeper
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government client...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:29
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Lewisville, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:28
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Naples, US-FL
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:27
-
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate Sector , you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilitie s
* Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
* Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
* Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
* Formal training or certification on Site Reliability Engineering concepts and 5+ years of applied experience
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java scripts)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
* Experience with troubleshooting common networking technologies and issues.
* Ability to expand and collaborate across different levels and stakeholder groups
* Willing to work on weekends with other teammates as per shift rotation.
Preferred qualifications, capabilities, and skills
* AWS cloud knowledge and added advantage if data bricks is known.
* Must have worked extensively ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:27
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking - Dining Services Team - Zagat, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Solid expertise with modern front-end technologies (React, React Native)
* Solid expertise with backend-end technologies and Programming languages (JAVA, Spring, Spring Boot, ETLs)
* Exposure to cloud technologies (AWS, ECS, EKS, Lambda, ETLs, Step Functions)
Preferred qualifications, capabilities, and skills
Experience with Opensearch and Data Pipelines
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad r...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:27
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate and Investment Bank, U.S.Citizen Services team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years applied experience
* Hands-on practical experience in Automation QA
* Have a strong QA base, knowledge in testing types & practices
* Demonstrable ability to code in one or more languages such as Java, python
* Good knowledge of Automation test tools to write high-quality test scripts for UI, API & performance test, such as Selenium, Playwright, Jmeter.
* Experience in testing frameworks
* Knowledge of database concepts and SQL for data validation and verification.
* Comfortable communicating cross-functionally and across management levels in formal and informal settings.
* Strong analytical and problem-solving skills to identify and troubleshoot issues
* Familiarity with Continuous Integration and Delivery (CI/CD), such as Jenkins, Maven
* Experience working in and Agile environment on a Scrum team essential
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government cl...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:26
-
If you have a proven track record for strong leadership skills, a passion for driving organizational excellence, and a history of experience in strategic planning, this is the role for you!
As a Planning Lead in the Product Experiences and Technology Reporting and Insights General Management team, you will spearhead the creation of operating models, tracking mechanisms, and executive views across the Product Experiences and Technology Reporting and Insights organization, ensuring continuity across our cross-functional product teams.
In this role, you will facilitate collaborative working sessions, harnessing the collective expertise of key stakeholders to drive innovation and efficiency.
You will be responsible for helping to drive success metrics that inform strategic decisions from a product operations perspective.
As a key liaison, you will work closely with the Head of Product Experiences and Technology Reporting and Insights General Management to align initiatives with overarching business objectives and foster a culture of continuous improvement.
For this role, candidates must be able to physically work in our Wilmington, DE office 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined and communicated by direct management.
Job Responsibilities
* Support strategy development initiatives, in collaboration with product / and cross-functional / line of business stakeholders
* Develop presentations and executive materials to analyze and articulate performance, operating models, end-to-end roadmaps and strategic planning
* Create and deliver robust and insightful reporting that forecasts and articulates performance of the product to support strategic decisions
* Perform bespoke / ad-hoc analysis to support strategic initiatives and diagnose performance
* Collaborate with product team to assess delivery risks, impacts of adding new initiatives/features, program and cross-product issues
* Communicate & Report key metrics on product/program performance & application/release health
* Coordinate across multiple teams, negotiate and management dependencies
* Assess changes in demand as product matures and strategy changes
* Monitor scope and product spend against the budget
Required qualifications, capabilities and skills
* 7+ years of experience in strategy consulting (internal / external), corporate development, or strategic finance in the financial services industry
* Minimum of 3 years of consulting experience
* Bachelor's degree in Finance, Accounting, Business
* Strong problem solving skills, leveraging versatile skillset to identify and recommend ways to address issues with performance, strategy, and organizational effectiveness
* Exceptional analytical skills, with ability to analyze large and disparate data sets and synthesize into clear conclusions
* Strong interpersonal skills and ability to interact, influence, and coll...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:26
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a AWS Software Engineer III at JPMorgan Chase within the Consumer and Community Bank, Data Governance, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* AWS Certification (Cloud Practitioner or higher)
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages including: Java (Spring Boot), Python / PySpark
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Experience with any of the following technologies: Spark, Glue / Glue ETL / Glue Catalog, SQL Databases (Aurora DB), Terraform deployments, CICD configurations
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, li...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:25
-
Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co.
We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth.
We also value diversity, integrity, and teamwork.
As an Account Supervisor in the Operations Virtual Call Center, you will exhibit a profound understanding of client success management.
Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction.
Job responsibilities:
* Oversee a work from home team navigating multiple technologies to support a Call Center environment
* Comfortably lead and manage in a metrics-promoted environment
* Demonstrate resiliency and extreme adaptability in a fast-paced environment
* Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome
* Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy
* Resolve customer escalations and document account activities thoroughly and concisely
* Lead by example through demonstrating personal excellence including punctuality, integrity, and accountability
* Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist
* Encourage teams to think critically and exercise independent judgement
* Make final decisions on behalf of our customers quickly and effectively when required - Enforce and abide by all applicable regulatory and department practices and procedures
Required qualifications, capabilities, and skills:
* Home Location resides within approximately 15 miles radius of the JPMC Mondawmin Community Center, 2415 Liberty Heights Ave, Baltimore, MD, 21215
* Safe and noise free work environment in your residence
* High School diploma/GED required
* Must be willing to work in an environment that requires 100% phone-based customer interaction
* Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face
* 3 plus years working in a call center position; certification and or training
* Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment
Preferred qualifications, capabilities, and skills:
* 5 plus years of management experience; demonstrated ability to develop, manage, coach, and motivate teams preferred
Work Schedule:
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours (6:00am to 11:00pm), which include evenings, weekends, and holidays.
This position requires that you attend the training as scheduled.
The hours may not coincide with your regularly scheduled h...
....Read more...
Type: Permanent Location: Silver Spring, US-MD
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:24
-
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Digital Channels, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
The Core Experiences team's responsibilities span all aspects of product development and delivery for both the Web and Mobile platforms.
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline
* Coordinate various managers and technical personnel during all project phases, from initial discovery to development through implementation
* Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management/delivery or a relevant domain area
* Demonstrated performance in either product management/delivery or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* Strong understanding of and ability to work within an Agile methodology
* Intermediate to expert level knowledge of JIRA, with ability to build dashboards and extract data
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Experience working with multiple levels of management and diverse groups of stakeholders
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible ro...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-06-16 08:02:23
