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Job Description
The Firmwide Chief Data Office is responsible for maximizing the value and impact of data globally, in a highly governed way.
It consists of several teams focused on accelerating JPMorgan Chase's data, analytics, and AI journey, including data strategy, data impact optimization, privacy, data governance, transformation, and talent.
We are looking for a team member to help support the strategy for how we make data available to power everything from new product development to Artificial Intelligence models.
This role will join the team responsible for defining firmwide data publishing strategy and driving the adoption of the strategy across the firm.
As a Vice President - Data Publishing Lead, you will have the opportunity to heavily interact with our firmwide teams, lines of business, and corporate functions.
This high-profile position will allow you to play an instrumental role in assisting senior management and executing our strategies.
We value detail-oriented focus accompanying excellent written and oral communication skills.
We are looking for someone with an understanding of data and analytics, or a related technical field.
Job Responsibilities:
* Participate in the development and adoption of ontologies to represent data standards in complex domains.
Run proof of concepts and pilot programs to validate ontologies.
* Evaluate industry standard and internally defined ontologies for adoption across JPMC.
* Work closely with stakeholders, subject matter experts, product owners, and engineers to understand use cases, requirements and dependencies, critically assessing proposed solutions.
* Communicate complex ideas effectively to collaborators using precise terminology and relatable examples and ask clarifying questions to define core meanings.
* Communicate the concepts and accepted practices, standards and objective of ontologies to stakeholders.
* Keep abreast of emerging trends and advancements in data standards, ontology engineering, knowledge representation, and semantic technologies.
* Balance timeliness with quality under tight deadlines, managing multiple priorities and partners.
* Ensure end-to-end relevance to stakeholder needs from gathering competency questions to achieving successful integrations.
Required Qualifications, Capabilities, and Skills:
* 5+ years of experience in the financial services, data/technology or related industry and experience developing and managing ontologies for real-world applications..
* Experience with Semantic Web technologies (RDF/S, OWL, SKOS), query languages (SPARQL), and validation standards (SHACL).
* Experience with ontology and taxonomy development process and tools (e.g., Protégé, TopBraid, PoolParty, etc.).
* Experience with large-scale knowledge graph development, including schema design, entity modeling, and relationship mapping to support various business domains.
* Structured thinker and effective com...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:54
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate within the Corporate, Treasury and CIO Risk (CTC Risk) team, specifically in the Risk Management & Compliance - Liquidity Risk Governance and Regulatory Management sector, you will be instrumental in promoting responsible business expansion by identifying and predicting emerging risks.
Your expert judgment will be vital in tackling real-world challenges that impact our company, customers, and communities.
In our Risk Management and Compliance culture, we appreciate innovative thinking, challenge the status quo, and continuously strive for top-tier performance.
The Treasury/Chief Investment Office is responsible for firmwide asset and liability management, including:
* Aggregating and managing the interest rate risk of the firm's four main lines of business (LOBs), primarily through a global investment securities portfolio.
* Managing the firm's funding and liabilities through long-term debt and other funding sources, and managing short-term cash deployment activities.
* Aggregating and managing the firm's liquidity risks, including deploying the firm's excess liquidity.
Also responsible for compliance with both internal and regulatory liquidity requirements.
* Aggregating and managing the firm's structural foreign exchange risk.
* Managing the end-to-end risk-weighted asset (RWA) and capital measurement processes across the firm, ensuring efficient and appropriate management of our capital, and managing the Firmwide Capital Stress Testing process.
This position sits within the Corporate, Treasury and CIO Risk (CTC Risk) team; CTC Risk is part of the overall Risk and Compliance second line of defense function of the firm.
The role itself is within the independent Liquidity Risk Management (LRM) function, which partners with other internal risk groups, Corporate Treasury, as well as senior management, to formalize funding and liquidity strategies through normal and stress market environments.
The LRM group is seeking a professional to join the team, focusing on internal governance and regulatory management.
Job Responsibilities:
* Assist in organizing governance activities related to Liquidity Risk Policies and Procedures, including firm-wide policies, LRM procedures, and liquidity-related governance items.
* Work to validate and enforce the firm's compliance with the liquidity sections of Dodd-Frank Regulation YY.
* Manage and drive the ongoing effort to uplift liquidity stress docume...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:53
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Are you ready to make a significant impact in the world of compliance? At JPMorgan Chase, we are seeking a dynamic Compliance Senior Officer to join our team.
This role offers the opportunity to work with global compliance teams and senior business leaders, ensuring our operations meet the highest standards of regulatory excellence.
If you are passionate about compliance and eager to contribute to a leading financial institution, this is the perfect opportunity for you.
Job Summary:
As a Compliance Senior Officer in the OFAC Sanctions Screening Management team, you will play a crucial role in executing key strategic compliance initiatives.
You will collaborate with Line of Business (LOB) and global/regional compliance teams, including Internal Audit and Operational Risk, to ensure the firm's compliance with regulatory mandates.
This position offers the opportunity to work in a fast-paced environment, managing sensitive information and building strong partnerships with senior leaders.
Job Responsibilities:
* Identify potential compliance concerns and control issues, determining root causes and implementing corrective actions.
* Execute strategic compliance initiatives within the firm's global compliance framework.
* Collaborate with team members across LOBs and participate actively in working groups.
* Analyze and synthesize information to identify key compliance issues.
* Develop and maintain strong partnerships with senior business leaders and control functions.
* Manage multiple reviews and handle confidential information professionally.
* Utilize strong PC skills, including Microsoft Excel, SharePoint, Word, and PowerPoint, for reporting and analysis.
* Communicate effectively with stakeholders at all levels.
* Demonstrate flexibility in work style and adapt to a fast-paced, deadline-driven environment.
Required Qualifications, Capabilities, and Skills:
* 5+ years of relevant experience in Compliance, Risk Management, Audit, or related fields.
* Strong analytical skills with experience in collecting and analyzing information.
* Excellent written and oral communication skills.
* Proven ability to identify key issues and conduct thorough analysis.
* Teamwork skills and the ability to work collaboratively with colleagues and stakeholders.
* Proficiency in Microsoft Excel, SharePoint, Word, PowerPoint, and other reporting tools.
* Ability to manage confidential and sensitive information professionally.
* Bachelor's degree.
Preferred Qualifications, Capabilities, and Skills:
* Experience in Audit, Regulatory, or Testing environments.
* MBA or professional certification.
* Demonstrated ability to establish credibility and strong partnerships with senior leaders.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corpor...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:52
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:51
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Join our dynamic FICC eTrading team, a global group of project managers, business analysts, and developers providing electronic trading solutions for a variety of financial products.
We're seeking a core developer to contribute to groundbreaking projects for global FICC businesses, encompassing everything from pricing and execution to risk management.
You'll collaborate closely with business end-users to develop innovative trading solutions, utilizing cutting-edge technology across multiple platforms.
Ideal candidates will have development experience in markets, strong analytical skills, and the ability to work with a diverse, geographically spread team..
As a Java Lead Software Engineer in the FICC eTrading team, you will be responsible for understanding requirements, solving technical problems, and proposing complete solutions.
You will design, develop, and test software following standard SDLC, support PMs, BAs, and management as a technical SME, and define and implement non-functional requirements.
You will also help the team identify improvements to our systems and processes.
This role provides an opportunity to work on several exciting green field projects for the global FICC businesses, touching everything end-to-end from pricing, execution to risk management.
Job Responsibilities
• Understand requirements, solve technical problems, propose complete solutions
• Design, develop and test software following standard SDLC
• Support PMs, BAs and management as technical SME
• Define and implement non-functional requirements
• Help team identify improvements to make to our systems and processes
Required qualifications, capabilities and skills
• Strong in Core Java / C++, Spring, SQL, Unix, Design pattern, Unit Testing, Threading and Messaging
• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills
• Understand Multi-Threading, Realtime system implementation
• Understand Low-Latency event-driven systems
• Understand Front-end technologies like C#, JavaScript, HTML5, Angular
• Understand Design Patterns and Software Architectures
• Understand Fundamental computer science principles including operation system, network, data structure and algorithm
• Professional experience on Trading application in Fixed-Income, Macro, Equities, Credit
• Professional experience working with Traders, Sales and Operation
• Energetic, motivated, and determined
Preferred qualifications, capabilities and skills
* Knowledge in financial services industry is preferred
* Exposure with AWS cloud is preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment ba...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:50
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Wantagh, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:49
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Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?
As a Transactions Supervisor in Receivables Operations, you will manage a team processing daily document transactions and extraction of checks and remittances.
The firm's Receivables Operations division enables customers to accept traditional paper-based payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating.
The main objective is to expedite collections of payments due by getting the check that's \"in the mail\" deposited into the biller's account as quickly as possible.
A second objective is to expedite the posting of payment information, allowing the customer to update their account records.
Job responsibilities:
* Oversee daily workflow of specific workgroups and/or segments of the workflow process
* Manage a team of full and part-time front line employees
* Handle complex customer relationships while utilizing service improvement tools and methodologies
* Own remittance processing performance including allocating work in process to maximize high productivity and excellent quality
* Manage shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
* Provide guidance and development of the Team Leaders and Operations team members
Required qualifications, skills and capabilities:
* Minimum 2 years supervisory/leadership experience
* Ability to lead, direct, and be visible to staff and direct reports
* Ability to coordinate and organize work while meeting and handling multiple deadline processes
* Demonstrated ability to multi-task and balance numerous activities simultaneously
* Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
* Good decision-making skills as well as exceptional written and verbal communication skills
* Display core leadership abilities, strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential.
Preferred qualifications, skills and capabilities:
* Experience in Remittance processing environment
Schedule: Monday - Friday 3pm to 11:30pm
Shift differential: 10%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
A Government Security Clearance may be required for this position.
This includes, but not limited to:
* Fingerprints
* Credit Check
* Employment History
* Tax Filing History (possibly)
* References (possibly)
* Proof of U.S.
Legal Permanent Residence
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's mo...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:49
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Design Vice President in Corporate Technology Security & Risk, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:48
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The Asset Management Derivatives team (AMD) is a global center of excellence for derivatives portfolio management.
The team operates in partnership with the whole of Asset Management in delivering derivative mandates to our clients both internal and external.
This includes over $55bn of derivative overlay portfolios managed by the team.
Job summary:
As an Asset Management Derivatives Investment Specialist - Vice President within the Asset Management Derivatives team at J.P.
Morgan Asset Management, you will actively engage in maintaining and developing relationships between the portfolio managers, external clients and distribution teams.
You will represent the investment team on business-related matters, including, but not limited to marketing investment strategies, servicing clients, creating and maintaining compelling marketing materials, product development and sales/retention strategy.
You should share our passion for creating an exceptional client experience and managing our business within a team-based structure.
Your role is to know the portfolios you represent as if you were the portfolio manager.
You should be fully integrated with the investment team to ensure a deep understanding of portfolios can be distilled and translated to internal partners and external clients alike.
You will collaborate closely with portfolio managers, sales channels, and various internal support and operations groups.
Your success in this role will be driven by your excellent communication skills and teamwork.
Job responsibilities:
• Create and maintain client presentations, marketing materials, performance commentary, and other client communications in an evolving market environment
• Lead client meetings, both external (client pitches and portfolio reviews) and internal (product development and strategy meetings)
• Serve as the primary point of contact with the client on markets, investment matters, ensuring timely and accurate information delivery
• Partner with client advisors to explore new business opportunities, representing derivatives capabilities in meetings, facilitating RFPs, developing pitch decks, and providing training
• Develop an in-depth understanding of derivative investment portfolios to effectively communicate strategies, positioning, and performance results
• Perform and support disciplined pipeline development, developing and cross-selling solutions to new sponsors and third parties
• Work with broader global PM team in portfolio construction discussions and team strategy meetings
Required qualifications, capabilities, and skills:
• 5+ years of work experience in a client-focused role with an understanding of derivatives
• Excellent responsiveness and problem-solving skills with high attention to detail
• Strong knowledge of Bloomberg, PowerPoint, and advanced level of Excel
• Series 7 & 63 licenses required
• Dynamic and credible professional who communicates with clarity and has excellent prese...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:46
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:45
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Are you interested in leading a dynamic consulting team? The Organizational Change Management group is a global team of internal consultants that execute key business transformations and advance Chase Consumer & Community Banking (CCB) towards a state of operational excellence.
Our mission is to improve the way change is executed through a disciplined approach, improve the customer experience, increase employee engagement, mitigate resistance, accelerate adoption, and cultivate a culture of continuous improvement.
JOB SUMMARY
As a Process Improvement Associate II within our Organizational Change Management group, you will support and lead strategic change initiatives through current state assessments, quantitative analyses, deep sponsor engagement, and designing structured change management solutions.
You will serve as a trusted thought partner to key stakeholders, delivering recommendations, robust implementation plans, and execution support to accelerate adoption and sustain business outcomes.
To embed a richer change competency across lines of business, you will lead and facilitate professional instructor-led classes in addition to curating new, innovative change management content.
JOB RESPONSIBILITIES
* Manage ambiguity of requests by structuring and scoping complex change problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical change solutions
* Craft and deliver a compelling narrative across both written and verbal mediums to influence stakeholder action on key business decisions and change initiatives
* Ensure quality and timeliness of deliverables
* Influence, design, and develop strategic organizational change management solutions
* Be a recognized culture carrier who leads with consistency, integrity, and humility
* Collaborate with cross-functional partners to enhance end-to-end value chains across the firm
* Lead and facilitate professional instructor-led programs and develop new educational, technical training content
REQUIRED QUALIFICATIONS, CAPABILITIES AND SKILLS
* Bachelor's degree from an accredited institution
* 4 plus years relevant post-graduate work experience, including internal and/or external consulting experience
* Strong executive-level communication skills and presence
* Demonstrated experience working in groups focused on strategy, change management, or process improvement efforts
* Flexibility to work effectively with stakeholders and colleagues at all levels
* Innovative mindset willing to experiment embracing design thinking concepts
* Self-driven and capable of taking initiative and working with minimal direction
* Ability to travel as needed (up to 25%; will vary by engagement)
PREFERRED QUALIFICATIONS, CAPABILITIES AND SKILLS
* 2+ plus years work experience, including organizational change management experience
* 2+ plus years strategi...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:45
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The Control Management Tooling Transformation team is seeking a Vice President Product Manager to lead a team of Product Owners toward the future of the Control Management technology ecosystem.
We are looking for someone who has a penchant for effective communication and critical thinking, with a strategic, analytical, and energetic personality.
This is a high-impact opportunity within our Control Management organization that comes with great visibility across all groups at the firm and the ability to impact thousands of employees by increasing efficiency in their day to day.
As a Tooling Transformation Product Manager within the Controls Room Organization, you will be instrumental in transforming the Control Management Organization by driving key elements of change through innovative technology, frameworks, and processes.
Your role in supporting the product team will involve collaborating with various Control Management application Product Owners, business and function representatives, and our technology partners.
Through these partnerships you will influence change of applications across the Control Management organization and oversee development of new applications and capabilities to drive toward our tooling transformation roadmap.
Join our agile, future-focused, and collaborative team that values continuous improvement and operational excellence!
Job Responsibilities
* Lead a team of cross functional Product Owners through the product development of a new application and enhanced capabilities within existing applications to evolve the Control Managers technology experience
* Manage relationships with Line of Business and Function Leads and key stakeholders to build out and maintain long-term roadmaps
* Monitor progress of roadmap deliverables to escalate risks and concerns
* Partner with Technology Leads and Product Owners to drive modernization efforts and deliver solutions aligned with the tooling transformation roadmap in a timely manner
* Provide subject matter expertise and impact analysis for projects driven by the Control Management organization to influence the end to end implementation across the Controls Room teams
* Manage and participate in multiple project workstreams concurrently to proactively enhance project outcomes, identify effective solutions, and mitigate issues
* Present roadmaps, technology solutions, and status updates on various forums with senior stakeholders
* Translate higher level strategy and requirements from internal stakeholders into actionable tasks for the Product Owners and Agile development teams
* Partner with the Project Management team to ensure the Product's progress is reported accurately on status reports
Required qualifications, capabilities and skills
* Quantitative background (BA/BS in Math, Statistics, Economics, Computer Science, Engineering) with 6+ years of experience working with technology partners to develop products
* 2+ years m...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:44
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Warrington, US-PA
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:44
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JPMorgan Chase's Investment Middle Office (IMOS) acts as the Middle Office for our clients across a range of products, including but not limited to Listed Securities, Cash, ETDs, OTCs, Repos, Bank Loans and CFDs.
IMOS deals with all stages of the lifecycle for each product from broker matching, management of the client's custodial network, lifecycle events including corporate events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client / regulatory reporting, and input into the production of our Investment Book of Record delivery (IBOR).
As a Vice President within the IMOS Client Global Operations team, you will play a pivotal role in leading efforts to implement our new strategic Middle Office Infrastructure.
You will work closely with clients, project teams, and technology partners to ensure a seamless rollout and provide exceptional support to our clients.
Your primary responsibility will be to manage the Client Operations team, ensuring premier service delivery and the accurate, timely delivery of the IMOS service to our end clients.
Additionally, you will act as a liaison with clients and associated financial organizations to resolve any issues to the client's satisfaction.
Job Responsibilities
* Play a lead role within the Global Client Operations team and act as a client-facing point of escalation, including overseeing our processing teams to ensure any issues requiring client attention are quickly resolved and working with the teams to ensure high levels of straight-through processing.
* Establish dashboards and metrics to demonstrate progress and high quality of support to clients and senior management with clear and consistent statistics and commentary.
* Oversee large components of the daily operational activities essential to premier service delivery, including day-to-day management oversight of the team, work allocation, capacity management, and talent management as required.
* Build solid relationships with Client teams, including Front Office, Performance & Risk, and Compliance teams, and attend and participate in forums hosted and run by third parties.
* Work with management of the client operations team to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model, developing client relationships to understand their fund structure, trading behaviors, and strategies.
* Partner with Relationship Management and help lead client service and due diligence meetings.
* Collaborate cross-functionally with technology, service, product, and other operations teams to manage the entire service delivery.
* Liaise with external third parties daily, including brokers, custodians, transfer agents, and vendors, while monitoring market changes and developments.
* Utilize experience with reconciliations and transaction lifecycle management.
* Drive projects designed to enhance and improve existing processes and systems, and pa...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:43
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Lehigh Acres, US-FL
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:42
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*Please be aware that the term 'Analyst' in the job title reflects its entry-level status within our department, specifically focusing on treasury project management, rather than indicating a conventional data analyst role.
*
Join our dynamic team as an Implementation Solutions Analyst (ISA), where your passion for delivering exceptional client experiences will be nurtured and developed.
We are seeking a highly motivated and creative problem solver who is eager to learn and grow within our organization.
This role offers a unique opportunity to:
* Develop essential treasury project management skills under the guidance of experienced senior project managers.
* Innovate and explore process improvements that enhance our service delivery.
* Immerse yourself in the global landscape of treasury and cash management.
As an ISA, you will play a pivotal role in supporting Onboarding Specialists by managing internal administrative like tasks , allowing them to focus on enhancing client experiences.
You will gain exposure to client interactions and collaborate with a diverse range of internal treasury partners.
Our clients are U.S.-based companies from various markets and industries seeking to establish international accounts with JPMorgan.
The ISA position is designed to provide you with comprehensive exposure to treasury operations, with the ultimate goal of transitioning you from an entry level position to an associate onboarding specialist .
You will have the opportunity to learn commercial banking treasury from the ground up and explore innovative ways to enhance the support provided to onboarding specialists.
Key Responsibilities:
* Support onboarding specialists across our four key pillars of project support: updating comments, setting target dates, taking meeting minutes, implementing treasury products, creating agendas, and ensuring a clean pipeline.
* Ensure adherence to project methodology and protocols to mitigate risks.
* Collaborate with international coverage teams to establish clear implementation details.
* Explore creative and innovative ways to enhance the project support process and optimize efficiencies.
* Utilize creative problem-solving and solid decision-making abilities to deliver business-driven results.
Required Qualifications:
* BA/BS Degree (open to May 2025 graduates).
* Strong organizational skills, both personally and across the working team, to meet deadlines in a fast-paced environment (time management and attention to detail).
* Proactive and intrinsically motivated.
* Adaptable to a changing, dynamic work environment.
* Excellent written and verbal communication skills.
Please note this role is not eligible for employer immigration sponsorship.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and gov...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:42
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:41
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Bring your passion for solving complex data science challenges within financial markets to a high impact role on our investment team.
Your data science and financial analysis expertise will contribute directly to the future growth and innovation of our products.
As a Data Scientist within the Fundamental Data Science portfolio management team at J.P.
Morgan Asset Management, you will design, build, and apply AI/ML techniques to make meaningful contributions to the team's proprietary investment process.
In partnership with the team, your problem-solving capabilities will help to identify investment opportunities for the US Equity portfolios managed by the team.
Job Responsibilities:
* Design and utilize advanced AI/ML techniques to analyze a diverse variety of financial information
* Build and apply predictive forecasts to research potential investment opportunities
* Design efficient and highly scalable processing and modeling pipelines for financial data
* Remain up to date with the latest developments in AI through research and experimentation
* Assist in the management of the team's investment process and portfolios
* Deploy pipelines and models in a production setting
* Develop insights and actionable recommendations from data analysis
Required Qualifications, Capabilities, and Skills:
* 3+ years of relevant data science experience working with large-scale datasets and large models in both a research and production capacity
* Strong proficiency in Python
* Demonstrated expertise in predictive modeling across a variety of data formats, including time series and natural language data
* Experience deploying models and pipelines in a production setting
* Proficiency in machine learning frameworks and libraries (e.g.
PyTorch, Tensorflow)
* Intellectual curiosity and passion for problem solving within financial markets
Preferred Qualifications, Capabilities, and Skills:
* Experience building predictive models with financial datasets
* Demonstrated success bringing large-scale projects from research to production
* Strong familiarity with cloud computing platforms (e.g., AWS, Google Cloud, Azure)
* Understanding of financial markets and investment strategies is highly desirable
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:41
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:40
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: Rolling Hills Estates, US-CA
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:39
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Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk.
The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting.
Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls.
As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm.
Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio.
You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.The focus of this EMEA based role is to support HR requirements driven by engagement with the European Central Bank (ECB) and the JPMorgan SE Legal Entity, working closely with the EMEA Regulatory Affairs team, Audit and Compliance.
Job responsibilities
* Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
* Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs
* Prepares committee materials on regulatory exams and compensation matters
* Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit
* Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies
* Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
* Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
* Translate business requirements into effective and streamlined technical solutions.
Using programming skills, database knowledge, and design skills to satisfy the requirements.
* Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:39
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Burr Ridge, US-IL
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:36
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Bolingbrook, US-IL
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:35
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Arlington Heights, US-IL
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:35
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-03-09 07:07:34
