-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:16
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:16
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:16
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:15
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:15
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:15
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:14
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:14
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:14
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:13
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:13
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:13
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:12
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:12
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:12
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:11
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:11
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:11
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:10
-
Description & Requirements
Maximus is currently hiring for a Bilingual Health Specialist to join our CDC team.
This is a remote opportunity.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
This is a temporary, limited-service position.
The length of assignment is through August 31st, 2026.
This position requires a valid RN licensure.
Must be willing and able to work a schedule of 8:00am - 4:30pm EST and/or 11:30am - 8:00pm EST Monday - Friday.
Additionally, must be available to work the occasional weekend or holiday depending on business needs.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches.
- Perform assigned work in accordance with quality assurance measures.
- Respond to medical personnel and clinicians in both verbal and written formats
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish).
- Experience in medical, scientific and public health discipline.
- Clinical knowledge of and experienced in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications.
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Ability to commit to a two-w...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:10
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:10
-
Description & Requirements
Maximus is currently hiring for a Bilingual Health Specialist to join our CDC team.
This is a remote opportunity.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
This is a temporary, limited-service position.
The length of assignment is through August 31st, 2026.
This position requires a valid RN licensure.
Must be willing and able to work a schedule of 8:00am - 4:30pm EST and/or 11:30am - 8:00pm EST Monday - Friday.
Additionally, must be available to work the occasional weekend or holiday depending on business needs.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches.
- Perform assigned work in accordance with quality assurance measures.
- Respond to medical personnel and clinicians in both verbal and written formats
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish).
- Experience in medical, scientific and public health discipline.
- Clinical knowledge of and experienced in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications.
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Ability to commit to a two-w...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:10
-
Description & Requirements
Maximus is currently hiring for a Bilingual Health Specialist to join our CDC team.
This is a remote opportunity.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
This is a temporary, limited-service position.
The length of assignment is through August 31st, 2026.
This position requires a valid RN licensure.
Must be willing and able to work a schedule of 8:00am - 4:30pm EST and/or 11:30am - 8:00pm EST Monday - Friday.
Additionally, must be available to work the occasional weekend or holiday depending on business needs.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches.
- Perform assigned work in accordance with quality assurance measures.
- Respond to medical personnel and clinicians in both verbal and written formats
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish).
- Experience in medical, scientific and public health discipline.
- Clinical knowledge of and experienced in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications.
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Ability to commit to a two-w...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:09
-
Description & Requirements
This position will support our Centers for Medicare & Medicaid Services (CMS).
The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests.
The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.
This is a fully remote, temporary position with a projected end date late August, 2026 and will require a vetting process.
Essential Duties and Responsibilities:
- Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level.
- Serve as a technical liaison to project managers as needed.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
- Perform other duties as may be assigned by management.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Identify areas deserving attention in the technical support environment, and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but are not limited to email, chat, ticketing system, and all applicable queues.
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are routine in nature, with responsibilities easily learned on the job.
- Acquires job skills and learns applicable policies and procedures to complete routine tasks.
- Able to read, understand & perform assignments within prescr...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:09
-
Description & Requirements
Maximus is currently hiring for a Bilingual Health Specialist to join our CDC team.
This is a remote opportunity.
The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
This is a temporary, limited-service position.
The length of assignment is through August 31st, 2026.
This position requires a valid RN licensure.
Must be willing and able to work a schedule of 8:00am - 4:30pm EST and/or 11:30am - 8:00pm EST Monday - Friday.
Additionally, must be available to work the occasional weekend or holiday depending on business needs.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches.
- Perform assigned work in accordance with quality assurance measures.
- Respond to medical personnel and clinicians in both verbal and written formats
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.
- Bachelor's Degree in Nursing and current RN license is required.
- English or Bilingual (English/Spanish).
- Experience in medical, scientific and public health discipline.
- Clinical knowledge of and experienced in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications.
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.
- Ability to speak and read English and Spanish clearly, professionally, and fluently.
- Ability to commit to a two-w...
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Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-06 02:38:09
