-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:32
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Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:31
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Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:31
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:31
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:30
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:30
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:30
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:29
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:29
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:29
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:28
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Meat department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Excellent oral/written communication skills
- Current food handlers permit once employed
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
Desired
- High School Diploma or GED
- Any meat/retail experience
- Any management experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates, wit...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:28
-
Description & Requirements
Maximus is seeking a Bilingual Contact Center Supervisor to join our team.
This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment.
The Contact Center Supervisor reports directly to the Operations Manager and/or Director.
In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager.
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements.
This is a fully remote role.
*Position is contingent upon contract award
*
This position requires fluency in Spanish and English (both written and spoken).
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Hardwired internet (ethernet) connection directly into modem required
- Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
- Video calls may be requested on occasion.
Proper background and attire are required
- Must be available by Voice over Internet Protocol telephony (VoIP), email,
and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend chan...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:28
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Illinois, Mariano's merged with The Kroger Company in 2015.
Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Mariano's family!
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowle...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: 16.95
Posted: 2026-02-06 02:39:27
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
Essential Job Functions:
• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Courtesy Clerk/Grocery Bagger follows best practices for bagging items in vari...
....Read more...
Type: Permanent Location: North Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:27
-
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification or licensure
Desired
- Any previous comparable experience
- Any equivalent ...
....Read more...
Type: Permanent Location: Decatur, US-IL
Salary / Rate: 17
Posted: 2026-02-06 02:39:27
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:26
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:26
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:25
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:25
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:25
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:24
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:24
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:24
-
Description & Requirements
Maximus is seeking an Instructional Design Specialist to support the design, development, and delivery of enterprise learning programs.
This role is part of the Learning & Development function within Human Resources and plays a key role in building employee skills and strengthening organizational capability.
We are looking for an individual who is passionate about creating and delivering engaging learning experiences.
The ideal candidate will collaborate effectively with subject matter experts and business partners, develop instructional content that resonates with learners, and maintain realistic learning environments that mirror production tools and workflows.
Strong presentation skills, instructional design expertise, communication, time management, and organizational skills are essential for success in this role.
This role requires the ability to create an engaging learning environment for employees across roles and levels.
Experience in Corporate Learning & Development, or exposure to corporate learning environments and understanding of organizational learning practices, is highly desired.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- 3+ years of progressive instructional design experience, including e-learning and blended learning content development.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- A...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:39:23
