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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Westborough, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:42
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Core Cash Fraud Prevention, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job Responsibilities
* Develops a product strategy and product vision that delivers value to customers, aligned with business objectives and risk appetite for fraud prevention solutions
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap, including threat analysis, competitive benchmarking, and emerging fraud pattern identification
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition using Agile methodologies
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, reliability, fraud detection effectiveness, and false positive rates
* Leads the design, development, and optimization of fraud detection rules, models, and algorithms for core cash payment channels including Wires, ACH, RTP, and emerging payment methods
* Analyzes fraud trends, attack vectors, and typologies to continuously enhance detection capabilities while balancing fraud prevention effectiveness with customer experience
* Collaborates with data science teams to develop and deploy machine learning models for fraud detection and defines fraud case management workflows and investigation processes
* Leads the design and implementation of on-premises fraud prevention solutions with consideration for security, scalability, and performance requirements
* Develops and executes migration strategies to transition fraud detection capabilities from legacy systems to modern platforms with zero or minimal disruption through comprehensive testing and contingency planning
* Designs fraud detection and prevention mechanisms that comply with regional regulatory requirements
* Collaborates with compliance, legal, and risk teams to ensure product features meet all applicable regulatory standards, fraud reporting obligations, and maintain proper documentation and audit trails for regulato...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:42
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Do you love improving the lives of millions of customers and building innovative products on the latest tech stack? Join us in the Card and Connected Commerce organization, where talented product leaders are transforming buying and selling experiences and promoting growth in digital payments.
As an Executive Director of Product and leader in the Card and Connected Commerce organization, you will conceptualize the next generation of payment platforms, promote innovative thinking and build seamless customer experiences that become the foundation of Chase digital payments and commerce experiences.
Job responsibilities:
* Define the vision and strategy for the product line
* Conceptualize and create platforms and products from 0-1, including driving build and scale
* Hire and lead a team of product managers; foster an environment of motivation and collaboration
* Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
* Partner closely with Technology, Design, and Analytics teams to lead product development efforts
* Define features and communicate requirements to engineering in clearly written documentation
* Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
* Manage product backlog, production support, issue & defect resolution and prioritization
* Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
* Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities and skills:
* 10+ years of experience in financial services and product management
* Experience in online payments, money movement and partner management
* Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions
* Passion for understanding customer needs and demonstrated ability to build scalable platforms
* Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
* Outstanding verbal and written communication
* Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
* Proven track record of managing risk and controls
* Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study
Preferred qualifications, capabilities and skills:
* Candidates with Fintech background or payment platform experience shall be preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create enga...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:41
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DESCRIPTION:
Duties: Execute software solutions, including design, development, and technical troubleshooting, by breaking down technical problems.
Create secure and high-quality production code and maintain algorithms that run synchronously with related or dependent systems.
Work with business stakeholders to understand business requirements and design appropriate solutions.
Produce architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
Identify and resolve bottlenecks in data ingestion processes, optimizing performance and throughput.
Implement robust monitoring and alerting systems to proactively identify and address data ingestion issues.
Implement data quality checks and validation processes to ensure the accuracy and reliability of data.
Design and implement scalable data frameworks to manage end-to-end data pipelines, ensuring secure and efficient processing for our workforce data analytics platform.
Interpret functional specifications, create technical specifications and deliver quality code to specification.
Share and develop best practices along with Platform and Architecture teams to help improve our data pipeline framework and involve in modernization of our work force data analytics platform.
Gather, analyze, and synthesize large, diverse data sets to continuously improve capabilities and user experiences, leveraging data-driven insights.
Proactively identify hidden problems and patterns in data, using insights to drive improvements in coding hygiene and system architecture.
Contribute to software engineering communities of practice and events that explore new and emerging technologies.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Electronic Engineering, Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Software Developer, IT Consultant, Project Engineer, or related occupation.
The employer will alternatively accept a Master's degree in Electronic Engineering, Computer Science, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as Software Engineer, Software Developer, IT Consultant, Project Engineer, or related occupation.
Skills Required: This position requires experience with the following: utilizing AWS data services such as Glue for serverless ETL processes, EMR for large scale data processing, Athena for interactive query analysis, or Redshift for data warehousing and analytics; utilizing Apache Spark for large-scale data processing; using Spark SQL to perform complex queries on structured data, leveraging its DataFrame API for seamless integration with various data sources and high-performance analytics; managing cloud services deployment using Terraform; integrating data platforms through CI/CD pipelines with tools such as Git, Bitbucket, Jenkins, or Spinnaker for automated deployment...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:41
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DESCRIPTION:
Duties: Design and implement FX/US Treasury algorithmic orders to execute on behalf of clients.
Formulate, analyze and back-test strategies, models, and signals.
Collaborate with technology to develop cutting-edge low-latency infrastructure that meets business needs in a scalable manner.
Perform statistical analysis of algorithmic order execution to drive iterative improvements.
Develop real-time and post-trade transaction cost analysis models and reports to help clients optimize their algorithmic execution.
Engagement in client discussions to help sales discuss the more technical parts of the algorithmic execution offering.
Telecommuting not permitted.
This position requires up to 15% domestic and international travel.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Engineering (Any), Computer Science, Mathematics, Physics, or related field of study plus 5 years (60 months) of experience in the job offered or as E-Markets VP, Algo Trader, Associate, Analyst, or related occupation.
The employer will alternatively accept a PhD in Engineering (Any), Computer Science, Mathematics, Physics, or related field of study plus 3 years (36 months) of experience in the job offered or as E-Markets VP, Algo Trader, Associate, Analyst, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: designing and implementing electronic algorithmic orders on FX and US Treasuries to execute on behalf of clients; backtesting with electronic trading market data in FX and US Treasuries; working with external electronic vendors from ECNs such as CBOE, Fenics, Euronext, or Currenex to enhance algo liquidity access; working with Sales, Product and Technology stakeholders to design, distribute and sell ecommerce algorithmic execution products; building automated tools to analyze and monitor electronic business; building tools to provide transaction cost analysis in the context of algorithmic execution; building algorithms in Java using graph-based design patterns to trade in low latency environments; performing data analysis using linear regression, time series analysis, hypothesis testing, or model evaluation metrics to improve algorithmic execution performance.
Job Location: 270 Park Ave, New York, NY, 10017.
This position requires up to 15% domestic and international travel.
Full-Time.
Salary: $221,450 - $285,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the rol...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:41
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DESCRIPTION:
Duties: Ensure applications are optimized for performance and user experience on mobile platforms.
Conduct thorough analysis to identify, analyze, and resolve bugs, enhancing application performance and reliability.
Analyze unit test cases, identify, and resolve issues, and maintain high code coverage for Android application components.
Collaborate with product, design, and ADA (Americans with Disabilities Act) teams to create user-accessible interfaces and features, ensuring compliance with accessibility standards.
Work closely with Product Management, Design, Quality Assurance, and Backend teams to build and develop cohesive and functional applications.
Design, architect, implement, and maintain scalable and efficient Android applications, ensuring alignment with project specifications and requirements.
Drive design activities, including analyzing requirements and translating them into detailed technical project specifications.
Participate in Android tech council and mobile round table meetings to discuss and influence technical direction and best practices.
Provide accurate project estimates and update progress every sprint, ensuring transparency and alignment with project timelines.
Prepare, review, and maintain comprehensive documentation for projects and perform rigorous testing to ensure quality and functionality.
Telecommuting is permitted up to 80% of the week.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Telecommunications, Computer Science, Computer Engineering, Computer Information Systems, or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Member of Technical Staff - Android, Senior Mobile Engineer, or related occupation.
Skills Required: This position requires five (5) years of experience with the following: Java; Mobile application development; Data structure; Architecture design; Android mobile application development; Android UI Frameworks; Material Design; Android best practices; API design; Algorithm development; Web services including REST and SOAP; XML; HTML; JSON; NodeJS; React framework; backend API Design; Server-side developments; SQL; MySQL; GIT; Jenkins; and design, testing/QA, development, and implementation of software applications.
Job Location: 3223 Hanover St, Palo Alto, CA, 94304.
Telecommuting permitted up to 80% of the week.
Full-Time.
Salary: $225,000 - $260,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined base...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:40
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Join the Chief Business Office, where you will focus on business advocacy initiatives while supporting both the Credit Card and Connected Commerce teams.
This dynamic role offers broad exposure across key business areas and the opportunity to help drive strategic initiatives, operational excellence, and organizational effectiveness.
As a Senior Associate in the Chief Business Office, you will be instrumental in overseeing and promoting programs that support the firm's business advocacy efforts.
You will work at the intersection of consumer payments and policy, tackling some of the most important issues shaping the industry.
No two days will be the same as you collaborate with expert teams to shape conversations around existing and emerging policies.
This is a fast-paced, evolving environment where your strong project management and communication skills will be highly valued.
Job Responsibilities
* Project manage coordinated initiatives across multi-disciplinary teams.
* Oversee and drive reporting surrounding governance initiatives to ensure transparency and accountability across key business functions.
* Build relationships across teams and all levels to drive collaboration and project success.
* Support ad hoc projects and initiatives as needed in a dynamic, evolving environment.
* Execute multi-disciplinary strategic, integrated communications efforts to advance advocacy priorities.
* Build perspectives through research, analysis, and intuition.
Required qualifications, capabilities and skills
* Minimum of 3 years' experience in a fast-paced, dynamic, matrixed environment.
* Excellent written and verbal communication skills.
* Knowledge of, or passion for, consumer payments products.
* Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives concurrently.
* Self-starter who works independently and drives deliverables.
* Proven ability to build relationships across all levels of the organization.
* Results-oriented, intellectually curious, with keen attention to detail and a bias towards action.
* Ability to interview subject matter experts, synthesize large amounts of information, and communicate research to senior leadership in multiple formats.
* Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, OneDrive).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Mandarin fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to i...
....Read more...
Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:40
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Join a dynamic team at J.P.
Morgan, where you'll play a key role in supporting global clients and optimizing margin and treasury operations in Futures & Derivatives Clearing - Global Equity Operations.
Make an impact by driving process improvements and collaborating across international teams.
As a Cleared Margin Client Service in Global Equity Operations team, you will manage range of tasks including settling margin values (Cash, Securities, Letters of Credit) with clients, cash funding, global non-cash collateral settlements, Foreign Exchange (FX) trade processing, and reconciliation and break resolution.
You will work closely with global teams, ensuring timely settlements and maintaining a controlled environment that supports business growth and regulatory compliance for Futures & Options and Over-The-Counter (OTC) Cleared Derivatives.
Job responsibilities:
* Respond to incoming margin settlement requests from clients, compare them to JP Morgan's exposure, and agree on the amount and type of asset to be moved.
* Drive continued development of the Clearing Client Service offering.
* Ensure timely settlement of trades with clients; follow up promptly on any failed settlements.
* Prevent client payments from resulting in deficits and follow up on counterparty issues.
* Maintain a controlled environment by adhering to and updating operational procedures.
* Report significant issues to management, respond quickly to internal inquiries, support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
* Handle ad hoc management requests, operational investigations, and audit requirements.
* Review processes regularly, suggest improvements, implement enhancements, participate in strategic Straight-Through Processing (STP) initiatives, and manage complex change requests.
* Ensure full compliance with all control and educational requirements.
Required qualifications, capabilities and skills:
* Previous Operations experience of Futures and Options (Cleared & Over-The-Counter (OTC)) or similar background.
* Strong problem-solving & strategic thinking and should be able to develop solutions for clients and drive process improvements.
* Should possess high accuracy & attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.
* Must possess strong communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.
* Should be able to work methodically, adhering to strict deadlines and perform well under pressure.
* Ability to proactively identify risks and confidently challenge stakeholders when controls may be compromised.
* Should collaborate efficiently, support team goals, and foster a positive team environment.
* Eager to learn, asks the right questions, and adapts to new challenges.
* Take responsibility for mistake...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:39
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CB F&BM Business Manager ED
Description
The Commercial Banking Finance & Business Management (F&BM) team is looking for a strategic, analytical and energetic team lead to support the Wholesale Lending Services (WLS) organization.
This is a high-impact leadership opportunity on our F&BM team ensuring senior management and business stakeholders across the Firm, have visibility into major initiatives, lending portfolios, financials and data insights to achieve their strategic objectives.
This role will lead a Stakeholder Engagement team that partners closely with senior Operations leaders and key partners across CB Finance, Business Management and Data & Analytics teams to enable effective end-to-end execution.
Responsibilities
Business Management:
* Serve as a strategic advisor to WLS and CB F&BM leadership, shaping and communicating business strategy, performance projections, and trends through executive-level presentations
* Design monthly and quarterly business management and financial reporting packages to communicate business results in a transparent and concise manner to all constituents
* Coordinate deliverables with business managers, finance, operations teams, and product organizations to support business priorities and transformation initiatives
* Analyze large amounts of data to create impactful analysis to assist in developing WLS strategy
* Ability to take analysis and create executive level presentation using PitchPro+
Financials/Data Analytics:
* Partner with WLS and CB F&BM team to budget and forecast headcount and direct expenses
* Partner and support the build out and enhancement of capacity models across WLS functions and activities
* Participate in the activity based costing process used to allocate expenses across LOB's and downstream client profitability system
* Ensure robust financial controls and data integrity to support strategic decision-making
Leadership and interpersonal skills:
* Demonstrate strong executive presence and the ability to influence and engage senior stakeholders across the organization
* Foster a collaborative culture, building strong partnerships with peer team members and staff at all levels to achieve business goals
* Lead, mentor, and develop a high-performing team, driving accountability, professional growth, and a culture of excellence
* Exhibit superior communication skills, with the ability to interpret and present complex data and initiatives to diverse audiences
* Manage multiple priorities in a fast-paced environment, delivering successful outcomes under tight deadlines
Educational/Work Experience Qualifications
* Bachelor's degree in Business, Finance, Economics, or other related area with MBA preferred
* Experience leading large, diverse teams and managing cross-functional initiatives
* 15+ years of relevant experience in Business Management, Operations, or Consulting
* Advanced presentation s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:39
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Be a part of a team that manages client instructions and client allocations related to voluntary corporate actions announcements.
Gain experience and work with internal and external counterparts regarding elections and payments.
Join a team that manages client instructions and allocations for voluntary corporate actions, gaining experience with both internal and external counterparts.
The team processes events and payments for U.S., Canada, and Latin America, handling a variety of corporate actions like Tender Offers, Merger Elections, and more.
Be part of the Markets Asset Servicing team that oversees global corporate actions, ensuring smooth announcement, processing, and settlement, along with income collection and payment for all asset classes.
As an Asset Associate II within our Markets Operations, you will manage and process corporate action events impacting client and firm securities holdings, collaborating with internal teams, custodians, and clients to reduce risk and maintain compliance.
You will focus on ensuring accurate and timely communication, instruction, and settlement for various voluntary events, including mergers, tender offers, exchanges and rights issues.
Job Responsibilities:
* Monitor, interpret, process and pay voluntary of corporate action events for client portfolios.
* Review and validate event details from custodians, agents, and market sources.
* Communicate event information and options to clients in a timely and accurate manner.
* Capture, process and pay client instructions for voluntary events, ensuring deadlines and requirements are met.
* Reconcile entitlements and payments, investigating and resolving discrepancies.
* Liaise with internal teams (e.g., trading, middle office, settlements) to ensure smooth event processing.
* Maintain up-to-date records and documentation for audit and compliance purposes.
* Identify process improvements and contribute to automation and efficiency initiatives.
* Ensure adherence to regulatory requirements and internal policies.
* Support risk management by escalating issues and exceptions as needed.
Required qualifications, capabilities, and skills:
* 3 years of experience in Asset Servicing/Voluntary Corporate Actions.
* Knowledge of DTC (Hub, Smart track, and CNS).
* Knowledge of Euroclear.
* Proficient in Word, Excel, and other Microsoft applications.
* Ability to demonstrate flexibility and adaptability to rapidly changing business and technology needs.
* Strong risk and control awareness and ability to implement mitigating controls.
* Ability to effectively prioritize workloads and work to critical deadlines while maintaining accuracy and quality.
* Exceptional problem / issue resolution skills.
* Capable of working in a fast paced environment.
* Must be extremely adaptable and open to change.
Preferred qualifications, capabilities, and skills:
* Bachelor's Degree ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:39
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Richardson, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer & Community Banking and Business and Core Technology Organization, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Facilitate reporting of Objectives and Key Results (OKRs) and creation of executive reporting updates to line of business senior leadership.
* Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions.
* Review existing business management processes and elevate, advocate and integrate best practices.
* Practicing modernization through our engineering practices on multiple fronts.
* Promote innovation through organizing multiple forums to improve efficiency gain through innovation and leveraging AI tools.
* Lead Big Rocks project management from project start through project completion for big program.
* Coordinate and support of key forums across the teams and take broad objectives and turn it into tactical plans to execute, whether in a delegated fashion to others in the organization or as an individual contributor, monitor and track the progress.
* Manage business management and oversight of day-to-day operations for the GCP tech organization - Build and maintain effective relationships with stakeholders in various products.
* Interface with key influencers and decision-makers across various Products, Technology, Analytics and Finance functions.
* Support the Head of Technology for the Global Customer Planforms organization across multiple initiatives and functions.
* Coordinate of key forums such as offsite, hackathon etc.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
* 7+ years of Project Management, Business Management, Project Management Office PMO experience involving complex busi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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DESCRIPTION:
Duties: Develop strong functional and technical understanding of Branded Card product family, technology platforms, operations and servicing, to assist in the delivery of technology solutions.
Develop strong partnerships with the Area Product owners and cross functional stakeholders to develop a robust product roadmap.
Write user stories and contribute to the work in the team(s) sprints.
Coordinate and communicate sprint, testing and implementation schedules.
Comprehend card product platforms with UI's, API's, Services and data driven insights.
Identify potential roadblocks and develop recommendations to address for delivery issues, change requests, pre-release QA and production issues.
Monitor product performance and industry assessments to assist in reporting, dashboards, stakeholder reviews and best practices.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Applied Computer Science, Business Administration, Marketing, Finance or in a related field of study plus 3 years (36 months) of experience in the job offered or as Product Manager, Senior Testing Analyst Associate, QA Tester, Associate- Projects, or in a related occupation.
The employer will alternatively accept a Bachelor's degree in Applied Computer Science, Business Administration, Marketing, Finance or in a related field of study plus 5 years (60 months) of experience in the job offered or as Product Manager, Senior Testing Analyst Associate, QA Tester, Associate- Projects, or in a related occupation.
Skills Required: This position requires experience with the following: Delivering large and complex initiatives across multiple functional and product groups in a high demand environment leveraging both the Agile and Waterfall methodologies; Performing analysis on the Architecture developed on the AWS platform and interact with technical teams to implement the solution based on the architecture; Leveraging Agile project management methodologies, including use of agile project management tools like Jira, Jira Align and Confluence; Documenting and delivering comprehensive, high-quality Business Requirements and runs joint application development (JAD) sessions among the products and tech teams to implement the Feature(s); Documenting the customer journey and identify ways to improve customer pain points based on process optimization, technology, change management, and/or communication; Leveraging deep understanding of how to get a product off the ground, guides the launch of products, gathers crucial feedback, and ensure seamless client experiences; Managing product life cycle activities for assigned initiatives including discovery, ideation, strategic development, requirements definition, and value management; Ensuring high-quality output and artifacts for design, development, test architecture, and UX design by leveraging standard methodologies including requirements, quick reads and testing acceptance criteria leveraging Gherkhen format; ...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:38
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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate on the AI Solutions and Business Enablement team, you will play a crucial role in identifying priorities and solutions needed across JPMC, while managing and enhancing LLM Suite.
You will focus on relationship management and strategic thinking to define solutions and product management responsibilities, ensuring the successful delivery of key features and priorities on the LLM Suite roadmap.
This position offers a unique opportunity to gain expertise in AI/ML use cases and business functions, while enhancing your problem-solving, product management, analytical thinking, executive communication, relationship management, and leadership skills in a supportive environment.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Collaborate with senior stakeholders, project teams, and internal lines of business to identify solutions for top AI/ML priorities and shape effective AI strategies.
* Support product management for LLM Suite, driving key feature delivery and ensuring alignment with strategic goals.
* Identify and prioritize business challenges that can benefit from AI, developing analyses and actionable recommendations.
* Build and maintain strong relationships with key AI/ML stakeholders across the firm, fostering a collaborative network.
* Conduct comprehensive competitor and industry research to identify market trends, new AI capabilities, and inform strategic direction.
* Develop and present business cases for prioritized initiatives, collaborate with cross-functional teams to prioritize deliverables, anticipate bottlenecks, mitigate risks, and prepare executive communication materials for senior leadership
Required qualifications, capabilities, and skills
* 2+ years of background in product management or strategy consulting within a complex and dynamic environment, with a Bachelor's degree, with experience including user research, problem identification, value proposition design, and collaboration with technology partners....
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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As a leader who wants to influence the future of technology, you can unleash your potential in shaping the industry by joining a world-renowned financial institution.
As a Director of Cybersecurity Architecture at JPMorganChase within the Cybersecurity Technology and Controls, you lead a specific architecture area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of architecture, systems, applications, security concepts, and product management to lead multiple complex projects and initiatives, make key decisions, and drive innovation in risk identification and creative problem solving.
Job responsibilities
* Leads technology and process implementations to achieve functional architecture objectives
* Sets strategy for cultivating skills in cybersecurity architects
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for cybersecurity coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Develops the function's objectives and accountable for outcomes
* Be accountable for staffing, budget, and relevant profit and loss
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 10+years applied experience.
* Experience running teams of architects that design cybersecurity solutions operations on cloud-based platforms and applications
* Experience building cybersecurity products and solutions for public cloud-based applications and infrastructure
* Experience developing and leading cross-functional teams of technologists
* Experience hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
Preferred qualifications, capabilities, and skills
* Excellent command of Cybersecurity organization practices, operations risk management processes, principles, architectural requirements, threats and vulnerabilities preferred for the role.
* Proficiency in articulating complex technical concepts, both orally and in writing, in simple terms for a wide variety of stakeholders across varying degrees of depth.
* Practical cloud native experience.
#CTC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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Become an integral part of the Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial and Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transactio...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:37
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The JP Morgan Financial Investment Services Tax Group is an oversight team that manages the delivery of a range of tax services, performed by a 3rd Party Vendor, for Asset Owner, Partnership and Mutual Fund clients based in the United States
The oversight team is the main tax point of contact for Clients, for 3rd party vendors, and for Client Auditors.
The tax services include, but are not limited to: tax disclosures for inclusion in audited financial statements, excise tax distribution requirements, tax return filings, federal and state estimated tax payments, shareholder year-end reporting and various periodic deliverables.
Job Responsibilities
* Proactively identify, track, and resolve tax issues
* Coordinate with third-party vendors and external reviewers to ensure timely delivery of projects
* Oversee third-party vendor's production of deliverables
* Monitor and review process to ensure adherence to fund policies
* Research and respond to inquiries from clients, third-party vendors, and client auditors
* Evaluate processes for improvements and provide metrics to management
* Develop a strong knowledge of internal systems and understand the function of each internal service team
* Build a broad knowledge of fund accounting treatment for standard transactions to analyze associated tax impact.
* Ensure the accurate and timely submission of annual information returns, such as Form 990, Form 990-EZ, or Form 990-PF, to the IRS and relevant state authorities
* Monitor and ensure compliance with all federal, state, and local tax laws and reporting requirements specific to exempt organizations including estimated tax payments
* Assist with internal and external audits by gathering documentation and working with clients and client auditors to resolve notices and inquiries
Required qualifications, capabilities, and skills
* Demonstrate excellent verbal and written communication skills, strong client service and organizational abilities
* Work independently and multitask effectively in a fast paced environment
* Possess leadership and people management skills
* Collaborate across multiple business areas and/or functions to deliver results
* Build relationships and develop internal and external partnerships to drive results
* Apply strong technical skills including accounting principles and theories
* Utilize analytical skills, problem solving, good critical thinking, and decision-making abilities
* Expertly use of Microsoft Word, Excel, and PowerPoint, and ability to present to senior management
* Bring 7-10 years of experience in Operations
Preferred qualifications, capabilities, and skills
* Strongly prefer knowledge of Asset Owner, Partnership, and/or 40 ACTs Accounting, including Fund Accounting, Financial Reporting and Tax Operations
* Expertise in IRS sections and regulations related to 501(c)(3) and other exempt entities
JPMorganC...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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DESCRIPTION:
Duties: Design, architect, and develop scalable, high-performance applications using modern software architecture principles.
Ensure modularity, extensibility, advanced resiliency patterns, and fault tolerance.
Design and implement accessible, reusable UI components and responsive interfaces, ensuring performance, usability, and cross-platform consistency.
Develop backend services and APIs using industry-standard programming languages and frameworks.
Incorporate advanced programming techniques and event-driven architectures, and integrate with internal and external systems using secure, scalable solutions that support real-time data via messaging and streaming platforms.
Streamline infrastructure provisioning and cloud-native deployments to ensure reliable and repeatable delivery processes.
Deploy and manage cloud-native applications, utilizing cloud services to achieve scalability, monitoring, and analytics.
Manage and optimize databases to ensure data consistency, reliability, and performance.
Leverage mainframe expertise to ensure seamless integration and interoperability with modern applications and microservices, while maintaining and enhancing legacy systems as needed.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology Management, or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Java Developer, IT Consultant, Software Developer, or related occupation.
Skills Required: This position requires five (5) years of experience with the following skills: Developing back-end services using Java with Spring Boot including reactive programming, asynchronous communication, and dependency injection; Designing and building RESTful and GraphQL APIs with secure and scalable integrations; Managing SQL databases including PostgreSQL and MySQL, and NoSQL databases for query optimization, data replication, and ensuring data consistency; Deploying and managing cloud-native applications on AWS or Azure, utilizing services including EC2, S3, Lambda, RDS, Snowflake, and CloudWatch for monitoring and analytics; Implementing OAuth or SAML for identity and access management in secure app-to-app communication; Following SDLC best practices ensuring high code quality, maintainability, and secure coding standards.
This position requires four (4) years of experience with the following skills: Architecting and developing scalable, modular financial applications using microservice architecture; Building event-driven systems using Kafka or RabbitMQ for real-time, high-throughput message streaming.
This position requires three (3) years of experience with the following skills: Creating and managing CI/CD pipelines using Jenkins or Spinnaker, automating builds, tests, deployments, and rollbacks; Implementing BDD and TDD automated testing strategies using Cucumber and Selenium; Conducting load and performance test...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Spanish fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Rialto, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:36
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About the Team
The Alternative Lending Product team builds creative new lending products to empower customers to make purchases on their terms.
We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative products which support the growing Connected Commerce portfolio.
Job Summary
As a Vice President Product Manager within the Alternative Lending team, you will lead the development and delivery of key Assisted Servicing capabilities, which will power the support and servicing solutions across multiple employee-to-customer touchpoints.
From Branch staff, to Call Center agents, to automated IVR & Chat, you will drive the roadmap and delivery for a 0 to 1 payment product build as part of Chase's growing Connected Commerce portfolio.
This role requires strong delivery and leadership skills, stakeholder management, and the ability to lead multiple Scrum teams.
Job Responsibilities
* Lead the development and delivery of the suite of capabilities required for Chase employees to service a net-new lending product
* Drive backlog creation and delivery for two new NYC-based technology teams
* Partner with Service Product Group (SPG) and Connect Commerce DCE teams to ensure a high quality and technically efficient user experience across happy path and critical non-ideal use cases
* Oversee product backlog and roadmap, ensuring alignment with business objectives, stakeholder priorities, and user experience goals
* Facilitate effective sprint planning and resource utilization, partnering with engineering leads to ensure timely delivery of high-value features
* Build and manage key relationships with stakeholders across Product, Technology, Operations, Risk, Legal, and Compliance
* Champion operational excellence, including quality management, controls, and compliance with firmwide standards
* Foster a diverse and inclusive team environment, mentoring and developing product managers and engineers
Required Qualifications, Capabilities, and Skills
* 10+ years of experience in digital product management, financial services, technology, or project management
* Proven track record managing product backlogs, roadmaps, and agile development teams in a matrixed environment
* Strong stakeholder management and influencing skills, with the ability to partner across Product, Technology, and Business teams
* Strategic thinker and problem solver, capable of addressing both technical and functional challenges
* Excellent written and verbal communication skills, with strong reasoning, organizational, and presentation abilities
* Commitment to diversity, equity, and inclusion, with experience building and leading high-performing teams
* Proficient with MS Office tools, JIRA, and Confluence
Preferred Qualifications
* Familiarity with customer-facing payment experiences and servicing platforms
* Experience supporting cross functional strategic...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Employee Experience, you develop and maintain customer relationships that make our product value propositions a reality.
Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team.
You will also help bring together all 30 Human Resource functions and make work better for everyone at JPMC.
You will focus on Employee Success-helping defining strategy, setting priorities, and measuring what works.
You'll help connect work across employee experience and HR product teams, making sure employees are treated like customers and have a seamless, engaging, and effective experience
Job responsibilities
* Drives product adoption, expansion, and retention activities to maintain a healthy customer base
* Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicates future releases, and gathers feedback on the impact the product and its features have on our customers' business needs
* Guides customers through the onboarding process and sets up the product according to customer requirements, leveraging a deep understanding of our products and their capabilities, including new features and other enhancements
* Tracks key success metrics and provides data and feedback to the Product team to inform new features and priorities
* Define and drive the Employee Success strategy, and analyze success and recommend improvements
* Sets priorities and track progress for the team
* Connects work across product, HR, marketing, and communications teams
* Gathers employee feedback and use it to guide decisions
* Be part of cross-functional projects and campaigns to boost adoption and satisfaction
* Helps build and coach a team focused on customer success and go-to-market strategy
* Be part of every stage of the employee journey-from onboarding to career development
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in customer success roles in product or technology
* Demonstrated ability to influence product adoption and customer retention
* Excellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders across all levels
* Proven ability to learn new technologies and teach it to others
* Experience leading strategy and business operations
* Strong project management and communication skills
* Ability to work across teams and manage multiple projects
* Passion for making work better for employees
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to mi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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At JPMorganChase, you will have the opportunity to make a significant impact by balancing business objectives with customer-focused solutions.
We offer a competitive salary, comprehensive benefits, and a supportive work environment that values diversity, integrity, and teamwork.
As a Collections Specialist III within JPMorganChase, you will play a crucial role in mitigating financial loss to the bank by negotiating payments and offering solutions to resolve delinquent or overdrawn accounts.
Your expertise in computer literacy and customer service will be vital in handling customer interactions, where you'll use your strong decision-making skills to select the most appropriate solutions from a range of options.
You'll be expected to use your negotiation and influence skills to develop mutually beneficial solutions, while adhering to regulatory requirements.
Although your work will be under general supervision, you'll have the autonomy to determine the best approach to achieve desired outcomes.
As you grow in this role, you'll begin to explore the use of artificial intelligence to enhance your ability to resolve customer issues.
Job responsibilities
* Handle inbound and outbound customer interactions, utilizing expert computer literacy skills to navigate systems and retrieve account information.
* Apply expert customer service skills to understand customer situations, empathize with their concerns, and maintain a positive brand perception throughout the interaction.
* Utilize expert negotiation and influence skills to persuade customers to agree on payment plans or solutions that are mutually beneficial and acceptable.
* Select and implement the most appropriate pre-established solutions to resolve delinquent or overdrawn accounts, based on customer eligibility and circumstances.
* Begin to explore the application of artificial intelligence in understanding customer data and enhancing decision-making processes.
Required qualifications, capabilities and skills
* Baseline knowledge or equivalent expertise in collections processes, including negotiation of payments and resolution of delinquent or overdrawn accounts.
* Demonstrated ability to use computer systems and related technology to retrieve account information and manage customer interactions.
* Proven experience in customer service, with a focus on understanding customer perceptions and responses at all touch points.
* Ability to apply negotiation and influence skills to persuade customers and develop mutually beneficial solutions.
* Initial understanding of artificial intelligence and its potential applications in enhancing decision-making processes in a collections environment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customer...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:35
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As a Practice Management Consultant within J.P.
Morgan Wealth Management, you will be responsible for supporting the development of Financial Advisors with the delivery of Practice Management concepts and tools.
The Practice Management Consultant (PMC) supports advisors and field leadership by providing them with a strong foundation in Practice Management Behaviors of Business Development, Business Management, Financial Planning, Investment Acumen, Relationship Management and Service.
Job Responsibilities:
* Deliver key practice management concepts and tools to financial advisors and field leadership
* Serve as a mentor and resource to advisors, providing coaching and training, so they can be the most effective advisors possible
* Deliver effective communications to the field and between partners in the division and region to support new advisor initiatives and updates
* Operate as subject matter expert on the Practice Management tools, products and capabilities
* Develop and deliver useful advisor content and drive adoption of goals-based advice initiatives
Required qualifications, skills, and capabilities:
* 6+ years broad business and sales experience in the wealth management industry
* Proven leadership experience and ability to effectively partner with others
* Foundational knowledge in a goals-based approach to investing
* Deep investment and product knowledge, and the ability to articulate complex investment ideas
* Experience with practice management related coaching, including client contact strategies, book segmentation, implementing strong business processes, and financial planning
* Exceptional written skills and strong executive communications experience
* Series 7, Series 66 required
Preferred qualifications, skills, and capabilities:
* CFP preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and bene...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-06 02:19:34
