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The Chief Administrative Office (CAO) Strategy & Process Improvement (S&PI) team is the firm's in-house advisory team committed to delivering high-impact, strategic solutions which address JPMC's most urgent needs.
As a Senior Associate on the Strategy & Process Improvement team, you will make crucial business decisions that strengthen operating models, enhance employee or client experience, and improve the firm's bottom line in collaboration with senior leaders including the Chief Administrative Officer and the Chief Operating Officer of the firm.
Your projects will span global operations, administrative functions, and firmwide initiatives across lines of business.
You will frequently focus on addressing complex and emerging business opportunities such as: firmwide AI adoption, product operating model strategy, and firmwide bureaucracy streamlining.
S&PI follows a hypothesis-driven, empirical approach to problem solving, a similar approach to that adopted by major consulting firms (e.g., McKinsey, Bain, BCG).
Project teams are structured similarly to consulting industry teams, with small, 2-4 person teams across our NYC and Dallas locations dedicated to a project for up to 6 months.
Projects begin by establishing a strong fact-base and understanding of the problem, followed by working closely with businesses on both short-term and long-term solutions, and culminating in a recommendation meeting with senior leadership.
Job Responsibilities
* Own a well-scoped workstream within a project, which could span process improvement, organizational change, and functional strategy efforts
* Develop project-specific content and domain knowledge quickly and actively participate in team problem-solving sessions
* Gather, model, and analyze data to test hypotheses, identifying trends and key insights
* Produce presentation materials to summarize findings and recommendations and influence senior leaders
* Help guide client interviews to gather baseline information and work with internal client teams to define business pain points and opportunities
* Work closely with stakeholders to develop and refine recommended solutions to address issues
* Establish excellent relationships with internal clients and colleagues
* Manage workstream deadlines and timeframes, proactively escalating issues as needed
* Be receptive to coaching and feedback via apprenticeship model
* Collaborate effectively with project Vice President, Analysts, and Associates to drive the project to completion
Required Qualifications, Capabilities, And Skills
* 5+ years of experience with a top-tier management consulting firm, internal consulting organization, or corporate strategy team
* Strong problem-solving and issue identification skills
* Skills gathering, analyzing, and synthesizing data from multiple sources using Excel
* Ability to manage key elements of a workstream to completion, escalating and seeking help wher...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Share the value of Chase Private Client with eligible clients.
* Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adheres to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
* 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, ...
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Type: Permanent Location: Valencia, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:31
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I within JPMorganChase, you will be responsible for operating equipment to process retail and credit cards for Chase customers.
You will also be responsible for creating turn over reports on the daily production for the department and creating truck manifests for outbound products.
JPMorganChase services several internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services providinga wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
* Operate required department machinery efficiently to process retail and credit card transactions.
* Validate and ensure the quality of daily materials and outputs, reconciling input vs.
output data utilizing basic math.
* Generate turnover reports and prepare truck manifests to support smooth operations and timely deliveries.
* Collaborate with team members to enhance operational efficiency and adapt to changes in work environment and procedures.
* Maintain a clean and organized work area while prioritizing tasks based on client Service Level Agreements.
Required qualifications, capabilities, and skills
* Ability to lift and transport heavy materials (40-70 lbs) and manage 200 lb supplies using industrial carts.
* Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols.
* Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology.
* Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis.
* Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery.
* Actively participates in maintaining a clean and organized departmental work area to support operational efficiency.
Work Schedule:
* Candidates must be willing and able to work during operating hours, which may include evenings, weekends, and holidays.
* This role may require non-traditional and/or additional hours based on business needs.
Schedules may be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our...
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Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Mokena, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:28
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JPMorganChase, focused on reinforcing our culture and keeping employees informed and engaged with the firm's priorities and diverse businesses, the team is a trusted advisor to senior leaders, key stakeholders and other communications managers across the company and utilizes a variety of engagement channels and tools.
Among these are intranet sites, the employee newspaper, digital signage and video, email messages, internal exhibits, learning sessions, and large and small employee meetings.
As a Communications Senior Associate within the Global Technology Communications team, you will support executive communications for senior leaders across the Chief Technology Office, Employee Platforms, Infrastructure Platforms and the Global Technology Chief Operating Office at JPMorganChase.
As a strong writer and editor who can translate complex technology and business priorities into clear, engaging content for technical and business audiences, you will help deliver leadership messaging, employee communications and key events in a fast-paced environment.
As a member of the Global Technology (GT) Communications team, you will assist with the day-to-day development and delivery of executive communications for senior leaders across Global Technology, working independently, with guidance, to help ensure priorities, progress and decisions are clearly and consistently communicated.
Job responsibilities
* Write targeted communications including executive messages, strategic business updates, technology and innovation success stories, people-related communications, organization announcements, as well as other timely business messages.
* Help organize and execute key employee and senior leadership meetings, including town halls, small group sessions and site visits as needed.
* Source, develop and deliver a steady and compelling communications content pipeline for employees (via intranet, email, collateral, video, town halls, social media, etc.) consistent with objectives related to Global Technology's strategy and objectives.
* Maintain intranet content and design, and create communications-related graphics as needed: including presentations, web collateral, newsletters etc.
* Track and analyze metrics to refine and improve ongoing tactics and/or to identify opportunities to implement new communications methodologies across clients.
* Design, develop and execute robust communication strategies for Global Technology's marquee events like DEVUP and GT Senior Leadership Conference as well as strategic programs and initiatives.
Required qualifications, capabilities, and skills:
* 3+ years of professional experience, including extensive hands-on writing, editing, project management, and presentation building
* BA/BS in Communications, Marketing, Journalism or related degree and/or equivalent years of experience
* Excellent writing skills with a strong ability to take complex concepts and deliver them into simple/diges...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:28
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Imagine shaping the future Merchant Services by leading and executing SMB and Middle Market strategies
As an Portfolio Execution Director in Merchant Services , you will lead the development and implementation of segment strategies, growth initiatives, and specialized solutions for key verticals within Merchant Services.
The primary focus of your role is to reduce expense and maximize revenue by identifying and executing opportunities for business optimization and expansion.
This position requires you to bring a deep understanding of the payments landscape, merchant needs, and market dynamics to deliver sustainable growth and value.
You will report to the Head of Portfolio Growth and Execution supporting the SMB & Middle Market segments.
Job responsibilities
* Lead the development and execution of segment and vertical strategies aligned with business objectives and market opportunities.
* Drive growth initiatives and implement specialized solutions for key verticals to reduce expense and maximize revenue.
* Identify and execute opportunities for business optimization, including process improvements, digital enablement, and operational enhancements.
* Analyze market trends, customer needs, and the competitive landscape to inform strategy and solution development.
* Optimize revenue drivers and realization through effective pricing strategies and business opportunity management.
* Oversee the execution and implementation of programs, processes, and initiatives, managing cross-functional resources as needed.
* Collaborate with cross-functional teams (sales, product, relationship management, operations, marketing, compliance) to ensure seamless delivery of merchant solutions.
* Provide leadership and guidance to direct and indirect reports, fostering a culture of innovation and collaboration.
* Build and manage strategic partnerships to enhance merchant offerings and expand market reach.
* Ensure compliance with industry standards and local regulations in all merchant services activities.
Monitor and report on business performance, providing actionable insights and recommendations for continuous improvement.
* Make decisions and lead activities that have significant impact on the organization's P&L.
Serve as a manager with defined accountability, or as an individual contributor demonstrating intellectual leadership on highly complex projects critical to the organization.
Required qualifications, capabilities, and skills
* 10+ years' experience in merchant services, payments, or financial services, with a focus on strategy and business development.
* Strong understanding of the payments ecosystem, merchant needs, and market dynamics.
* Proven track record in developing and executing growth strategies, revenue optimization, and partnership management.
* Excellent analytical, problem-solving, and communication skills.
* Ability to work collaboratively in a fa...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: San Gabriel, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:27
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The Chase Card and Connected Commerce Communications team is seeking a communications professional to support external communications for the Branded Card business, including Chase Freedom, Slate and Small Business cards.
This role requires experience in public relations, media engagement and integrated communications, with a focus on executing integrated campaigns and contributing to high-impact storytelling.
As an External Communications Senior Associate, Branded Card within the Consumer & Community Banking Communications team, you will play a key role on a high-performing team responsible for telling clear, credible and customer-focused stories about Chase's credit card products and experiences.
You will partner across internal stakeholders and agency partners to develop and execute communications campaigns, manage media engagement and support day-to-day external communications.
Job responsibilities
* Help develop and execute strategic communications and PR campaigns that support business priorities
* Partner with marketing, legal, controls, business leaders, external partners and agencies to execute campaigns across channels
* Conduct proactive media outreach, assist with earned influencer engagement programs and support media moments tied to Freedom, Slate and Small Business card campaigns, launches and milestones
* Draft a variety of communications materials, from media pitches and press releases to executive briefing materials, reactive statements and social media copy
* Help to oversee and collaborate with communications/PR agency on campaign planning, execution and measurement
* Protect and enhance the reputation of the firm - both externally and among employees
* Partner with internal stakeholders to identify and advance storylines across Freedom, Slate and Small Business cards
Required qualifications, capabilities, and skills:
* 4+ years of experience in a communications/PR or marketing role
* Proven success in proactive and reactive media relations and in executing PR campaigns that deliver positive coverage and support business goals
* Experience in social media management and influencer engagement
* Experience working in financial services, credit cards, small business products or consumer-facing brands
* Relationships with lifestyle and/or business/finance media
* Some domestic travel
* Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company
* High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility
* Negotiation and influencing skills
* Experience with applying measurement tools to demonstrate success
* Fluency across social media and other multi-media channels, including in managing social media messaging
Preferred qualifications, capab...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:26
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Description
Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
As a Credit Risk Analyst in J.P.
Morgan's Wholesale Credit Risk team, you will have the opportunity to utilize your analytical skills and credit industry knowledge to make informed credit decisions for a diverse portfolio of clients.
You will collaborate with various teams to meet client credit requests, while ensuring a balance between risk and return for the Firm.
You will be responsible for monitoring your portfolio, assigning accurate risk ratings to clients and facilities, and maintaining a robust culture of compliance.
Your role will be pivotal in assessing, permitting, and managing credit and counterparty risks on various bases.
You will be part of a team that values independence and integrity in decision making, and you will have the chance to work closely with coverage and product groups to support business needs.
Your primary focus will be on the Utilities Portfolio; however, the role is part of the broader Energy team that covers Investment Grade and High Yield Oil & Gas, Power & Utilities, and Renewable counterparties based in North America.
Job responsibilities
* Perform comprehensive credit analysis to support approvals for lending and trading transactions, including operating exposures, working independently and within deal teams.
* Create written credit approval documents, which include spreading and analyzing historical financial statements and preparing cash flow projections for large corporate borrowers.
* Develop well-supported, forward-looking views on company and energy sector fundamentals, including business drivers, financial performance, and key risk factors.
* Manage and continuously monitor a diversified portfolio of client credit exposures across energy industry subsectors, ensuring proactive risk management.
* Participate in negotiating, finalizing, and executing documentation for loans and derivatives.
* Assign and periodically review internal risk ratings, and maintain up to date credit research across the client portfolio.
* Collaborate with Investment Banking Coverage, Global Corporate Banking and other product groups on allocation of capital for clients; maintain threshold and industry limits.
Required qualifications, capabilities, and skills
* Bachelor's Degree or equivalent with strong interest in Finance / Economics
* Outstanding verbal and written communication, along with strong inter-personal skills
Preferred qualifications, capabilities, and skills
* Academic training in the principals of accounting, corporate finance, capital markets products, and macro economics
* Ability...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:25
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As a Global Banking Data Services Product manager, you will contribute to the strategy, roadmap, and delivery of API-first data services built on Snowflake, Databrinks (DBx), Starburst, and Postgres, with discovery/retrieval capabilities leveraging REST API, OpenSearch, Cortex Search, Kafka, and MCP.
The role helps deliver governed, reliable data consumption by 150+ application across the firm, in alignment with firm control standards.
Key Responsibilities
* Product Strategy & Roadmap
+ Contribute to the multi-quarter product vision, roadmap, and OKRs for GB Data Services (API products, onboarding patterns, search/retrieval experiences).
+ Support prioritization decisions based on value, risk, regulatory/control requirements, and delivery capacity; help manage dependencies across partner teams.
* API Product Ownership
+ Contracts/schemas, versioning, backward compatibility, authn/authz, entitlements, audit logging, and deprecation strategy.
+ Support adoption through clear documentation, consistent onboarding, and measurable SLAs/SLOs.
* Agile Delivery & Backlog Management
+ Maintain and prioritize the backlog in JIRA; author epics/features/stories with clear acceptance criteria and outcomes.
+ Participate in sprint ceremonies; ensure delivery includes testing/UAT, release readiness, and operational support artifacts.
* Platform & Search Enablement
+ Partner with engineering/architecture to deliver APIs over Snowflake/DBx/Starburst/Postgres (performance, resiliency, and cost-to-serve considerations).
+ Enable discovery and retrieval use cases leveraging modern distribution channels aligned to governance and entitlements.
* Governance, Risk & Controls
+ Embed data governance, metadata, lineage, and data quality into the product operating model.
+ Ensure inline handling of confidential/restricted data via policy-driven access, monitoring, and auditability.
* Stakeholder Leadership
+ Provide clear updates on progress, risks, and impacts; align product, engineering, governance, and control partners across global stakeholders.
Required Qualifications
* 7+ years (or equivalent) in Product Management / Product Ownership for enterprise platforms or services in a complex environment.
* Strong API product management experience (lifecycle, standards, adoption, operational metrics).
* Working fluency with modern data platforms and consumption patterns across Snowflake, DBx (Databricks), Starburst, and Postgres.
* Familiarity with search/retrieval systems (REST API, OpenSearch and/or Cortex Search) and how they support data discovery/consumption.
* Experience supporting analytics/AI-enabled workflows, including Cortex Analyst-style experiences and integration patterns with MCP.
* Proven ability to operate in Agile delivery, manage JIRA backlogs, and translate ambiguous requirements into ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:24
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Claims and Disputes Product Group you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Work collaboratively with Engineering teams to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Experience writing technical stories in JIRA/confluence using industry standard notations
* An understanding of software development methodologies and practices (SDLC, Agile, Scrum, Alteryx, etc.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to m...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:23
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the Insertion/Personalization department in Coppell at JPMorgan Chase, you will operate production equipment to process customer statements and credit cards.
Global Document Services is the firm's primary print, card production, and distribution organization supporting JPMorgan Chase.
In this role, you will focus on operational excellence, quality, and meeting service commitments in a fast-paced production environment where work varies day to day.
Job Responsibilities
* Complete training across core functions within the Embossing and Insertion areas
* Operate various types of production equipment and machinery, as assigned
* Perform detailed quality inspections of cards and statements to identify and correct defects, errors, or inconsistencies
* Troubleshoot and help resolve production issues, including equipment malfunctions and data discrepancies
* Execute work accurately and efficiently to meet Service Level Agreements (SLAs)
* Promote strong internal controls by proactively identifying, documenting, and communicating issues
* Review production data to identify trends, improvement opportunities, and potential risks
* Follow all applicable regulations, internal policies, and standard operating procedures related to card and statement production
Required Qualifications, Skills, and Capabilities
* Ability to lift and move materials weighing 25-50 lbs.
and handle 200 lbs.
supplies using approved industrial carts
* Ability to follow detailed instructions and procedures with a high degree of accuracy and consistency
* Adaptability to changing priorities, daily direction from leadership, updates to procedures, and new technology
* Strong teamwork and interpersonal skills; able to collaborate effectively with internal partners and stakeholders
* Ability to prioritize daily workload to support client SLAs and operational deadlines
* Commitment to maintaining a clean, organized, and safety-focused work area
* Willingness to cross-train and support responsibilities across multiple areas, as needed
Work Schedule
* 3RD Shift: Monday, Tuesday, Wednesday, Thursday and Friday.(10:00 PM -06:30 AM)
* Candidates must be willing and able to work during operating hours, which may include evenings, weekends, and holidays.
Specific schedule details will be confirmed by the Recruiter.
* This role may require non-traditional and/or additional hours based on business needs.
Schedules may be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relati...
....Read more...
Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:21
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The Business Transformation Office (BTO) leads critical change initiatives that create tangible value for clients and advisors in the Wealth Management business.
Our programs are sponsored by senior executives and are aligned with key business priorities.
The team collaborates with Senior Management, Front Office Advisors, Product Specialists, Legal, Technology, and Marketing to implement complex, transformational change.
As the Executive Director, Business Transformation Project Manager in our Wealth Management team, you will define, refine, and deliver transformation strategies to meet the needs of our global business.
Demonstrating thought leadership and best practices, you will leverage your deep understanding of business transformation and strong analytical acumen to make informed decisions that deliver to each of our businesses.
If you are intellectually curious and have a passion for guiding solutions across organizational boundaries, you may be the perfect fit for our team.
Job Responsibilities
* Drive the execution the of major change initiatives in partnership with the Field, Product Solutions, Marketing, Communications, Service and Operations, Legal, Finance, and Technology
* Define and implement business solutions in the context of existing business operating models, products and platforms, and regulatory constraints that meet business objectives and timing constraints
* Establish and manage robust governance to ensure ongoing leadership, efficient decision-making and partner engagement, as well as approvals via relevant committees
* Define program structure, including discrete workstreams, and engage leads to agree on deliverables, build detailed execution plans and understand risks and dependencies
* Lead subject matter experts and functional partners through project lifecycles and governance tollgates by leveraging approaches in process re-engineering, organizational design, program and change management, as well as internal and client communication or training
* Create transparency around risks, gaps, and opportunities and report in a simple, compelling way
* Manage and develop more junior staff, and participate in recruiting
Required qualifications, capabilities, and skills
* Ability to translate complex business strategies into practical execution plans, leveraging experience driving large-scale transformation
* Deep experience leading end-to-end implementation projects including assessment, planning, current-state analysis, strategy and design, operating model definition
* Knowledge of the Wealth Management business, including client segments, operating models, and current trends
* Ability to foster strong partnerships across the organization, and lead meetings with senior stakeholders
* Track record for building and managing high performing teams
* Experience in strategic consulting, management consulting, or business transformation
* 10+ years of expe...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:20
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As an Experience Design Associate at JPMorganChase, you will play a crucial role within the Commercial & Investment Bank by conceptualizing, structuring, and detailing our Payments offerings within the context of a broader user journey, specifically while supporting a book of work focused on user authentication and management.
Leveraging your developing knowledge of design and research practices, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures, while also partnering with Product Managers and Engineers.
Your work will have a direct impact on mid-sized features or small collections of features within a corporate payments space, ensuring a seamless and inclusive user experience.
Contribute to the team's decision-making process and help drive customer-centric innovation strategies.
At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your expertise in these and other design-focused areas.
JOB RESPONSIBILITIES
* Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goals.
* Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work.
* Apply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branch.
* Participate in iterative design processes; incorporate user feedback and insights to improve the overall user experience.
* Support the implementation of inclusive design practices, taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiences.
* Help gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
* Present work, connecting design decisions to desired business impact, adhering to an expected standard of quality.
REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
* 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space.
* Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences.
* Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts.
* Familiarity with accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience.
* Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Adobe Creative Suite) and general understanding or personal experience leveraging AI tools (GitHub Copilot, V...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:20
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The product control function provides support to the financial controllers and trading desks to ensure that the P&L, balance sheet, and month end close procedures are done correctly and accurately.
Duties and Responsibilities:
* Assist with daily P&L reporting and month-end close processes
* Provide detailed analysis and reporting on the financials to desk heads, business managers, and senior finance management
* Partner with the business to drive forth and implement robust controls and new business initiatives
* Drive coordination across various front & back office support functions to ensure resolution of control and reporting issues in an accurate and timely manner
* Serve as an analytical and project support resource for product control
* Handle various ad-hoc requests on a daily basis
Qualifications
* 5+ years within Product Control, Financial Control, Accounting, or related area
* Experience doing P&L and month end close process
* Bachelor's degree in Accounting, Finance, Business or related area
* Solid understanding of financial products would be advantageous
* Strong analytical skills and attention to detail including a strong control focus
* Excellent communication skills and ability to develop strong working relationships
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:19
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III (Machine Learning Platform Engineer) at JPMorgan Chase within the Consumer & Community Banking (CCB) line of business, you serve as a seasoned member of an agile team focused on building, scaling, and maintaining robust machine learning platforms.
You will design and deliver trusted, market-leading infrastructure and tools that empower data scientists and ML engineers to develop, deploy, and monitor models efficiently and securely.
You are responsible for implementing critical technology solutions across multiple technical areas to support the firm's business objectives and drive innovation in ML platform capabilities.
Job responsibilities
* Design, build, and maintain scalable machine learning platforms and infrastructure to support end-to-end ML workflows.
* Develop and optimize tools for model training, deployment, monitoring, and lifecycle management.
* Integrate data engineering, feature management, and model serving capabilities into unified ML platform solutions.
* Implement secure, high-quality production code for platform services, APIs, and automation pipelines.
* Collaborate with data scientists, ML engineers, and product teams to understand requirements and deliver platform features that accelerate ML development and operations.
* Ensure platform reliability, scalability, and performance through proactive monitoring, troubleshooting, and continuous improvement.
* Produce architecture and design artifacts for platform components, ensuring alignment with enterprise standards and best practices.
* Automate infrastructure provisioning, configuration, and CI/CD pipelines for ML platform services.
* Contribute to the ML platform engineering community of practice and participate in events that explore new and emerging technologies.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 4+ years applied experience.
* Hands-on experience building, deploying, and maintaining machine learning platforms or infrastructure.
* Proficiency in Python and one or more ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
* Experience with data processing frameworks and tools (e.g., Spark, Pandas, SQL).
* Practical experience with cloud-based ML platforms (e.g., AWS SageMaker, GCP AI Platform, Azure ML) or on-prem ML infrastructure.
* Strong understanding of MLOps practices, including CI/CD for ML, model versioning, and monitoring.
* Experience developing APIs and platform services for ML workflows.
* Solid knowledge of the software development life cycle and agile methodologies.
* Ability to collaborate with cross-functional teams to deliver platform solutions aligned with business objectives.
Preferred qualifications, capabilities, and skills
* ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:19
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Shape the future of AI at scale by leading the team behind the firm's core Agent SDK.
As Director of ML Engineering, you will drive the technical vision and execution for the foundational toolkit that enables long-running, autonomous AI agents.
You'll collaborate with top talent in data science, engineering, and product to turn cutting-edge research into resilient, production-ready systems.
This is your opportunity to make a lasting impact on enterprise AI and agentic system design.
If you are passionate about building and scaling high-performing teams and developer platforms, we want to connect with you.
Job Summary
As a Director of Applied AI ML Engineering in the Agent Builder Platform team within the Corporate AI ML Technology Team, you will own the technical vision and delivery of the Agent SDK and the agentic systems it enables.
You will lead a multidisciplinary team to translate research into robust, observable, and responsible agent solutions.
Together, we drive innovation in agentic workflows, data science rigor, and safe AI practices.
You will have the opportunity to shape the firm's approach to autonomous agents and empower teams across the organization.
Job Responsibilities
* Define and drive the technical vision and roadmap for the Agent SDK and long-running agentic workflows.
* Set architectural direction for SDK components, including task orchestration, state management, checkpointing, and retry logic.
* Champion data science rigor by establishing measurement, experimentation, and evaluation frameworks for agent performance.
* Oversee the design and optimization of ML pipelines for training, fine-tuning, and inference of models powering agent intelligence.
* Direct the instrumentation strategy for observability, feedback loops, and continuous improvement of autonomous agents.
* Guide the adoption and extension of agent frameworks, supporting multi-step reasoning, tool use, and multi-agent coordination.
* Build, mentor, and scale a high-performing team of ML engineers, data scientists, and platform engineers.
* Collaborate with engineering, data science, product, and business stakeholders to align the team's roadmap with enterprise AI strategy.
* Serve as the primary technical point of contact for the Agent SDK platform, communicating complex trade-offs to diverse audiences.
* Champion safe, responsible, and compliant agent systems by implementing guardrails and policy enforcement mechanisms.
* Foster a collaborative environment where research insight translates into production impact.
Required Qualifications, Capabilities, and Skills
* 10 years of experience in machine learning engineering, applied data science, or ML platform development.
* 3 years of experience in a leadership role managing teams of engineers and/or data scientists.
* Strong technical depth across the ML and data science stack, including ML frameworks (PyTorch, TensorFlow, JAX, scikit-lea...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:18
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Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Service Product Group, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
You'll lead cross-functional initiatives, working closely with Product, Technology, Design, and Operations teams to deliver outcomes through an agile model.
Strong program/project management experience, technical understanding, and comfort with emerging technologies - including AI - are key.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Lead and govern complex initiatives across the full product life cycle-from discovery through delivery and continuous improvement-ensuring business outcomes, KPIs, and alignment with product vision, strategy, and roadmap are achieved.
* Act as a strategic partner to Product Managers, Area Product Owners, and the Product Quad, building strong relationships across Technology, Operations, Risk/Controls, and co-suppliers.
* Translate strategy into execution by developing clear delivery plans covering scope, milestones, risks, dependencies, and success measures, while managing cross-team dependencies from intake through completion.
* Proactively identify and resolve blockers, drive structured problem-solving, and coordinate with partner teams to remove obstacles that slow delivery.
* Leverage data, analytics, and tools (Jira/Jira Align or similar...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:17
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Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Voice Business Management Operations, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition such as Product vision, development, execution, risk management, and business growth targets
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the solution interaction management strategies
* Collaborate with cross-functional teams and products to plan and lead product initiatives, fostering a culture of teamwork and partnership to achieve shared goals
* Build and maintain strong relationships with stakeholders, action as a trusted advisor and success enabler
* Own the product performance, ensuring accountability and reliability in achieving business objectives and compiling "wins" for the organization
* Monitor the market trends, conduct competitive analysis, and identify opportunities for product differentiation
* Develop innovative concepts and manage experimentatio...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Glen Burnie, US-MD
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:16
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As a Data Scientist Associate in the Consumer Bank Sales Science team, you will help develop and scale data-driven approaches that connect customer demand, branch capacity, and sales outcomes to inform staffing decisions across our branch network.
You'll work on analytically rich problems-forecasting demand, modeling capacity, and evaluating tradeoffs-to help teams make decisions that improve customer experience and business performance.
You'll partner closely with colleagues across branch operations, workforce management, finance, product, and analytics to translate real-world constraints into solutions that can be put into practice.
You'll communicate insights clearly to both technical and non-technical stakeholders and help build repeatable tools and measurement frameworks.
You'll have opportunities to expand your technical depth and broaden your business impact through mobility across adjacent analytics and data science problem spaces within the firm.
Key responsibilities
* Develop and maintain branch staffing models to optimize banker allocation, leveraging capacity modeling, demand forecasting, and constraint-based optimization techniques.
* Design and evaluate staffing strategies (coverage, schedules, skill mix) and quantify expected impact on sales performance, customer outcomes, and productivity.
* Build scenario-planning tools to support "what-if" decisions on branch footprint, traffic changes, operating hours, and banker role design.
* Establish KPI frameworks and reporting to monitor staffing interventions (e.g., conversion, appointment utilization, wait-time proxies, productivity, customer experience).
* Lead analytical assessments and experiments/pilots to measure the effectiveness of staffing changes and translate results into clear recommendations and actions.
* Partner with data and platform teams to source, curate, and document datasets; create reusable feature sets/pipelines to enable repeatable analytics and model deployment.
* Collaborate with cross-functional stakeholders (branch operations, workforce management, sales leaders, product partners) to align requirements and communicate insights to technical and non-technical
Required qualifications
* 1-3 years of experience (or strong internship/co-op experience) applying data science to business problems.
* Strong programming skills in Python and SQL; ability to write clean, testable code.
* Solid foundation in statistics and predictive modeling (regression/classification, time series basics, model evaluation).
* Experience translating ambiguous problems into analytical approaches and communicating results clearly.
Preferred qualifications
* Experience with optimization (linear/integer programming, heuristics) and/or forecasting (hierarchical or time-series models).
* Familiarity with operational analytics concepts (capacity, queues, service levels, workforce planning).
* Experience with model deployme...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:15
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Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Small Business Acquisition Experience (Business Banking), you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations.
You will act as a core contributor to aid in developing research studies that answer user needs.Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
This role sits within the Small Business Acquisition Experience team, supporting digital and assisted account opening, onboarding, and early lifecycle experiences for Business Banking customers.
The researcher will partner closely with Product, Design, Data & Analytics, and Technology to influence critical customer journeys such as eligibility, verification, funding, and offer presentation.
The role focuses on balancing regulatory constraints with usability, ensuring acquisition experiences are intuitive, trustworthy, and conversion-driven.
Research outputs will inform roadmap prioritization, experience standards, and experiment design across web and branch-supported flows.
Job Responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Stay current with industry trends and incorporate knowledge into team insights
* Lead research for complex acquisition and onboarding journeys, navigating regulatory, risk, and operational constraints
* Translate small business customer needs into clear opportunity areas, design principles, and experience recommendations
* Support experiment design and validation for acquisition initiatives, including concept and usability testing
* Communicate research findings through compelling narratives, frameworks, and artifacts tailored to executive and delivery audiences
Required qualif...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:15
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
.As a Risk Management - Strategic Analytics - Vice President in the Credit Risk Analytics function for Auto, you will be responsible for end-to-end management of complex analytical projects, including designing and developing segmentation strategies.
The candidate will also assist with developing tests to determine the effectiveness of new ideas.
Targeted strategies will be developed based on data analysis and testing to improve overall effectiveness of the business.
There is significant exposure to policy related projects, risk oversight, and other key risk initiatives.
The candidate will work across business areas such as Finance, Legal, Operations, and IT to offer strategic direction on risk strategies.
The role needs to bring a good balance between business acumen and strong analytical skills to manage risk dynamics
Job Responsibilities
* Work independently to successfully complete end to end process related to analytical tasks starting with problem identification, defining objectives, data discovery, synthesis and analysis of large & complex data points, formulating concise conclusions with actionable recommendations, and creating presentations to pitch findings and/or strategies
* Develop analytics and champion/challenger capabilities around various strategies to develop and maintain policies
* Monitor volumes and loss trends to ensure stable and consistent portfolio performance
* Identify key risk drivers.
Analytically segment portfolio along these factors.
Assess concentrations, exposures and exception levels
* Actively participate and present in credit risk committee meetings
* Leverage central modeling teams to build new scorecard and validate existing scoring models as it pertains to their use in strategies
* Work with Operations, IT, and Legal/Compliance partners to ensure that policy and strategy changes get implemented in a smooth and timely fashion
Required qualifications, skills and capabilities
* MBA / Master's degree
* 5+ years of relevant strategy /analytics experience
* Consumer credit risk experience required
* Experience utilizing Python, PySpark is a must
* Strong communication and presentation skills required
* Comfortable working with ambiguity and finding creative ways to enhance analytic capabilities while having a broad view of the business needs
* Strong analytical, interpretive and problem solving skills with the ability to interpret large a...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:14
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Do you have sanctions, compliance/client list screening or Anti-Money Laundering (AML) experience? Do you also have payment processing knowledge/experience? Then this is the team for you!
As a Payment Lifecycle Specialist IV within the Global Screening Operations (GSO) team at JPMorgan Chase, you will work closely with the Sanctions Escalations team and the lines of business to ensure that the appropriate data and formats are submitted for screening, that the policies and procedures associated to the process support a robust and controlled sanction screening program and that all required transaction data is screened.
The Global Screening Operations (GSO) team is a firm-wide utility responsible for all level one transaction and client list screening at JPMorgan across all lines of business.
The Central Screening Unit (CSU) performs the Level one transaction and client list screening for the organization.
The CSU remains in an audit-ready state from both internal and external auditors, including regulators.
The team operates in 5 sites in a 24 hour/ 7-day operating model: Manila, Mumbai, Tampa, Hyderabad, and Singapore are the core sites, and work closely with other screening departments around the globe.
Job responsibilities
* Use your Sanctions, Payments and/or Service experience to help review OFAC/Sanctions related alerts.
* Coordinate with the global team to ensure all cutoffs and SLAs are met as required.
* Set clear objectives for the staff to deliver on.
* Provide feedback to the staff on quality and production as it relates to the objectives.
* Monitor the control environment surrounding all technical, financial, and operational processes.
* Support the research efforts for sanctions screening.
* Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met.
Required qualifications, capabilities, and skills
* Business processes and procedures experience
* Able to think logically and make wise decisions based on facts at hand.
* Ability to learn and apply procedure in day-to-day role.
* Excellent verbal and written communication.
* Ability to work independently.
* MS Office skills - Word, Excel, and PowerPoint.
* Attention to detail/analytical skills and ability to comprehend and execute based on facts at hand.
* Strong focus on process development and problem solving abilities.
* Ability to grasp complex procedures and apply critical thinking.
Preferred qualifications, capabilities, and skills
* Sanctions, Compliance/Client List Screening or AML experience preferred.
* Payment processing knowledge preferred.
Work schedule
* The GSO operates from 7:00am - 7:00pm daily - must be flexible during the daily business hours - some weekends and holidays may be required.
* The shift for this role will be 10A-7P est.
Schedule flexibility will be a requirement as business needs warrants.
JP...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-30 09:01:13
