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Description
Job title
Senior Manager
Reports to
Sr GM - Digital Strategy & Governance
Location
Bangalore
Preferred Companies
EY, KPMG, Deloitte, PwC
About Schneider Electric
Schneider Electric is the global specialist in energy management and automation.
With revenues of ~€27 billion, our 135,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient, and sustainable.
From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations.
Our connected technologies reshape industries, transform cities, and enrich lives.
At Schneider Electric, we call this Life Is On.
About Group you will be Joining - SE Digital
About the group (Schneider Digital): All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers.
You will be part of the dynamic Schneider Digital - HR Technology & Employee Experience team whose mission is to "Create digital workplace of the future & Enable HR to build workforce of the future".
You will be part of this team and will be responsible for the Strategy & Governance for the group.
Role mission
As a Manager in Strategy & Governance, you will play a pivotal role in driving the strategic direction and operational efficiency of the technology landscape.
You will be responsible for overseeing the implementation, maintenance, optimization, and innovation of our systems, ensuring they align with our business objectives and deliver exceptional value to our employees worldwide.
We focus on:
• Providing authoritative guidance in the resolution of complex problems or issues related to critical activities for the organization: Strategic Initiatives, Programs & Projects, Operational Excellence
• Communicate the various strategies employed to deliver on our ambition for the Employee Experience & HR Digital capability.
• Develop & enforce processes and standards, educating IT & Domain stakeholders with artifacts.
• Building Trust between stakeholders by defining Strategic & Operational value & performance targets, their measurement and communication
• Governing development and implementation of measuring, reporting, and supporting ongoing decision-making services with KPIs, metrics and SLAs.
Join us on this exciting journey as we transform the HR & Employee experience at Schneider Electric!
Main responsibilities
• Decision Making service:
o Preparation and support for activities intended to set strategic direction such as Leadership Workshops, Stakeholder Engagement Workshops, QBRs, and Vendor discussions.
o Provide oversight for developing and implementing measuring, reporting, and ongoing decision-making services for KPIs, SLAs for Programs, Initiatives, Operations, ...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:50
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Description
Job title:
Technology Manager/General Manager - HR Systems
Reports to:
Senior General Manager - HR Systems
Location:
Bangalore
Preferred Companies
Cornerstone, Workday
About Schneider Electric
Schneider Electric is the global specialist in energy management and automation.
With revenues of ~€27 billion, our 135,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient, and sustainable.
From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations.
Our connected technologies reshape industries, transform cities, and enrich lives.
At Schneider Electric, we call this Life Is On.
About Group you will be Joining - SE Digital
About the group (Schneider Digital): All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers.
You will be part of the dynamic Schneider Digital - HR Technology team whose mission is to "Create digital workplace of the future & Enable HR to build workforce of the future".
You will be part of this team and will be responsible to lead the Learning & Development technology portfolio.
Role mission
As a Technology or General Manager in HR Digital Learning, you will play a pivotal role in driving the strategic direction and operational efficiency of these technology landscape.
You will be responsible for overseeing the implementation, maintenance, optimization, and innovation of our systems, ensuring they align with our business objectives and deliver exceptional value to our employees worldwide.
Our team is committed to driving continuous improvement through various programs and initiatives.
We focus on:
• Learning Platforms end to end management.
• Technology Solutioning and enhancing platform.
• Innovation and Automation
• Build Learning strategy, framework and re-design.
Join us on this exciting journey as we transform the HR experience at Schneider Electric!
Main responsibilities
• System Strategy: Develop and execute a comprehensive technology strategy for Learning framework, LMS Solutions, Learning design that supports our organizational and business goals.
• Stake holder Management: Manage stakeholder relationships, collaborating with HR and business leaders to align IT learning initiatives with organizational goals, and ensuring compliance with IT training standards and regulations.
• System Implementation: Lead the successful implementation of new systems and upgrades, ensuring a smooth transition and no disruption to our operations.
• System Maintenance: Oversee the ongoing maintenance and support of our systems, including operational issues, system configurations, resolving incidents, and assisting our stakeholders.
• Da...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:49
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Job description
Schneider Electric is looking for AWS data cloud engineer with min experience of 5 years in AWS data lake implementation.
Responsible for creating/managing data ingestion, transformation, making data ready for consumption in analytical layer of data lake.
Also responsible for managing/monitoring data quality of data lake using informatica power center.
Also responsible for creating dashboards from analytical layer of data lake using Tableau or Power BI.
Your Role
We are looking for strong AWS Data Engineers who are passionate about Cloud technology.
Your responsibilities are:
* Design and Develop Data Pipelines: Create robust pipelines to ingest, process, and transform data, ensuring it is ready for analytics and reporting.
* Implement ETL/ELT Processes: Develop Extract, Transform, Load (ETL) or Extract, Load, Transform (ELT) workflows to seamlessly move data from source systems to Data Warehouses, Data Lakes, and Lake Houses using Open Source and AWS tools.
* Implement data quality rules, perform data profiling to assess the source data quality, identify data anomalies, and create data quality scorecards using Informatica PowerCenter.
* Design Data Solutions: Leverage your analytical skills to design innovative data solutions that address complex business requirements and drive decision-making.
* Interact with product owners to understand the needs of data ingestion, data quality rules.
* Adopt DevOps Practices: Utilize DevOps methodologies and tools for continuous integration and deployment (CI/CD), infrastructure as code (IaC), and automation to streamline and enhance our data engineering processes.
Optional skill.
Qualifications
Your Skills and Experience
* Min of 3 to 5 years of experience in AWS Data Lake implementation.
* Min of 2 to 3 years of knowledge in Informatica PowerCenter.
* Proficiency with AWS Tools: Demonstrable experience using AWS Glue, AWS Lambda, Amazon Kinesis, Amazon EMR, Amazon Athena, Amazon DynamoDB, Amazon Cloudwatch, Amazon SNS and AWS Step Functions.
* Understanding of Spark, Hive, Kafka, Kinesis, Spark Streaming, and Airflow.
* • Understanding of relational databases like Oracle, SQL Server, MySQL
* Programming Skills: Strong experience with modern programming languages such as Python and Java.
* Expertise in Data Storage Technologies: In-depth knowledge of Data Warehouse, Database technologies, and Big Data Eco-system technologies such as AWS Redshift, AWS RDS, and Hadoop.
* Experience with AWS Data Lakes: Proven experience working with AWS data lakes on AWS S3 to store and process both structured and unstructured data sets.
* Expertise in developing Business Intelligence dashboards in Tableau, Power BI is a plus.
* Good knowledge on project and portfolio management suite of tools is a plus.
* Should be well versed with Agile principle of implementation.
* Having Safe Agile principles is a plus.
Abo...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:49
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1.
Self-starter with an ability to drive IT projects and timely conclusions while collaborating cross-functionally, multi-tasking and managing multiple projects for best fit solutions.
2.
Develop project plans, define milestones, objectives, scope, and timelines, and allocate resources to complete the projects successfully.
3.
Project lead Proof of concept projects along with Stakeholders
4.
Managing and leading Partner projects in Hr Learning application.
5.
Collaborate with various stakeholders - leaders, audiences, subject experts to conduct thorough needs analysis and establish measurable objectives for all projects.
6.
Build and maintain relationships with prospects through effective communication and follow-up.
7.
Strong business partnership experience: ability to successfully collaborate with multiple stakeholders to achieve organizational goals.
8.
Pilot new feature releases to directly influence the overall Product development roadmap.
9.
Strong organizational skills, with experience juggling multiple deadlines & quick turnarounds
Qualifications
1.
Level of educational attainment: Bachelor's Degree
2.
Professional qualifications and accreditations/memberships: Strategic Management/Operations management /Learning Delivery/Project management qualifications
3.
Previous work experience: • 2 to 4 years' experience in the IT.
4.
Knowledge of effective learning and development methods.
5.
Familiarity with e-learning platforms and practices (protocols (e.g.
SCORM, xAPI, AICC etc)
6.
Experience in IT project management and budgeting
7.
Proficient in MS Office and Learning management system, API's, integration, SAML and IDMS.
Knowledge of Javascript, CSS, HTML, Azure, Web hooks will be an advantage.
8.
Strong knowledge of Agile principles, frameworks (e.g., Scrum, Kanban), and software development methodologies.
9.
Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds
10.
Excellent communication and negotiation skills; sharp business acumen
Schedule: Full-time
Req: 0093AZ
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:48
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Schneider Electric has an opportunity for a TEMPORAL (1 YEAR) Assembly Process Engineer for support of process development in the Schneider Electric Energy Management, Home and Distribution division in our Tijuana Plant
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.
Our 135,000+ employees thrive in more than 100 countries.
From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.
Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
https://youtu.be/4EtpkB0cuXE
Great people make Schneider Electric a great company.
What do you get to do in this position?
Individual is responsible to develop full and semi-automated assembly processes for new product introduction with a systematic approached to qualification and transfer to operations.
The position reports to the Automation & Assembly Chapter Leader.
ESSENTIAL FUNCTIONS
* Participate with the Design function during the design phase of products to guide the Design for Assembly (DFA) relying on your experiences in production support.
Be a driving force in the choice of assembly technologies by informing projects about limits and advantages of different technologies
* Evaluate and validate product design alternatives to create optimum process designs by applying knowledge of product design, assembly, fixturing and materials.
Ability to compare process scenarios for profitability and return on investment.
* Create detailed capacity analysis studies using various assembly methods and techniques.
Comparison of manual, semi-auto and fully automated solutions.
* Define the material flow and handling used to supply the process.
* Plan and establish the sequence of operations to fabricate and assemble parts or products and to promote efficient utilization of resources (machine and human).
Experience with line balancing techniques.
* Define the industrial technologies needed to assemble new products by utilizing the FMEA, VSM and Auto vs Manual studies.
Enlighten the projects on the necessary levels of investment according to the scenarios envisioned.
* Contribute to the target cost by providing the product assembly time using systemic methods such as MTM analysis.
* Write specification and qualification plans for the means, tools, equipment and production lines to produce the product.
* Manage the realization of the production means at our suppliers (internal or external).
Be strongly invested in the technical choices of the different equipment with manufacturing feasibility studies, cost of quality analysis and cross-functional peer reviews.
* Drive the qualification of the means (equipment and processes) at our supplier and internal operation sites.
* Participate in the ramp up of the production means to the operations site...
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Type: Permanent Location: Tijuana, MX-BCN
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:48
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Preparation of Financial statement under Ind AS and IFRS
Co-ordination with auditors for closure of all audit procedure.
Co-ordination with Internal customer to ensure the accurate accounting and reporting under Ind AS and IFRS
Knowledge of Tax audit and all corporate law and compliance.
Ensure the compliance under Ind AS, Companies act, Income tax,SEBI, FEMA etc.
Prepare the entity level variance analysis of P&L and BS
Accountant: records regular and closing entries for specified processes and analyzes the related accounts.
Consolidation: records monthly and quarterly consolidation adjustments and
provides financial analysis of the performance for a specified scope.
Drive continuous improvement with the operations
Drive the compliance to data standards and enforcement of corporate policies
Deliver effective, timely communication to the process owner
Multiple stake holder management across entities
Support the process change, driving continuous improvement through enhanced cost effectiveness and the pursuit of service excellence
Query management for support on specific customer queries not resolved at first pass in query management
Qualifications
The successful candidate should be able to demonstrate the following selection criteria:
CA must (preferably with CWA and CS).
10-12 years , should have been involved with preparation of Financial reporting under Ind AS and/or IFRS
Experiance in Manufactuing set up is preferable.
Good hands on experience in SAP ERP
Independently resolve quries of auditors with mutipal stakeholder
Well versed with Indian Tax
Implement accounting policies, procedures and best practices
Overall reporting and value addition in terms on overall process improvement.
Schedule: Full-time
Req: 0095UX
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Type: Permanent Location: Gurgaon, IN-HR
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:47
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About the Role
This role delivers shareholder value and investor confidence by ensuring compliances to Tax and statutory regulations, sound financial reporting and internal controls at Schneider Electric.
The role also Partners with stakeholders across the company on the tax implications of the company's business activities to maximize earnings, cash flow and operational efficiency.
Manages risk and exposure through effective and efficient planning, advocacy, counsel, reporting, and compliance with applicable tax laws.
Ensures that tax liabilities and risks are properly reported on all relevant financial statements and reports.
Interacts with government representatives regarding tax legislation, audits, and other tax compliance issues.
Schneider Electric's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
• Manages End to End Indirect tax compliance and coordinating with supply chain, commercial, corporate finance, competency centre to implement robust taxing and reporting processes and ensure compliance with local legislations and requirements.
• Responsible for compliances under GST laws including the filing of returns, Job work, TDS under GST, LUT and annual return.
Lead the GST assessment and closure of case till assessing officer.
• Responsible for TDS and TCS compliances under the Income Tax Act.
• Works closely with operations to realise the maximum benefits by managing the compliances under foreign trade policy, GST and any other government initiatives like RODTEP, DBK, SBR, IGST refund, EPCG, advance licences.
• Works with operations to provide tax requirements related to EHTP, EOU, SEZ, STPI requirement and compliances.
• Works closely with multiple teams across organization to drive reporting, new legislation, new business proposal, and/or new system implementation projects.
• Partners with subject matter experts in Tax function to identify process and tool improvements and support in litigation matters.
• Prepares responses to Tax auditors.
• Represent Schneider Electric during audits and strategize audit closures.
Collects and verifies files used during audits.
Documents and shares audit findings with impacted business groups and works to implement changes with them.
Qualifications
Qualifications Minimum/ Required Qualifications
• Chartered accountant or Cost accountant
• Or, LLB
• Or, master's degree in business administration
Additional Or Preferred Qualifications
• Preferably 15+ years of experience in Indirect tax positions.
• Experience in Multinationals with multi-product/multi-segment finance roles is recommended.
• Analytical mindset and passion...
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Type: Permanent Location: Gurgaon, IN-HR
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:47
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Responsible for Offer Quality and Project Quality to continuously improve Quality Performance and Customer Satisfaction on existing and future products for our Digital Factory Software and Solutions
• Responsible for Offer Quality and Project Quality on the number of product families focusing on Software activities and customers (end to end Quality of the associated software product portfolio, during development as well as post commercialization)
• As a Quality Manager in Projects your initiatives are directed to consistently prevent failures and realize continuous, systematic, and sustainable improvements in our Software products / systems and processes in order to ensure the customer's satisfaction
• Define project quality goals and targets inline to the organizational/ business lines quality goals
• Quality Analysis: Perform regular quality analysis, making sure the relevant Information is extracted out of the big data in order to be able to decide improvement actions on the existing offer in the right priority
• Act as a counterpart for Customer Expert Support to execute structured problem-solving methodologies
• Contribute to the PEP inside the related BoCs to represent Quality / Customers
• Solve product quality issues from root cause analysis over containment and operational actions up to systemic root cause and prevention
• Make sure, that the Customer Field Experience is well considered inside OCP Projects
• Ensure that all customer requirements are well taken into account from open to close of a development project, guarantee, that the voice of customers is well collected and analyzed in order to provide robust and ranked customer requirements to the Project Team
• Prepare and perform project milestone and quality gates reviews according to the standard process
• Ensure that OCP/development Projects out, will launch with an excellent Quality Level by setting and monitoring appropriate Quality Goals, related improvement actions to be executed by the Projects.
• Support / coach the project/Agile Release Train teams on methods and quality tools to reach robustness of the offer, customer satisfaction and quality targets
• Risk Management: Make sure, that risk identification, assessment and mitigation plans are well managed inside Projects, anticipate and provide visibility on any product or project risks and alert accordingly
• Assist the Project Manager/Release Train Engineer on animation and decision-making processes in stage gate preparation, report and action follow up, act like a Co-Pilot.
Qualifications
Education:
• Technical study in electronics (eg: Bachelor, Engineering degree), or similar education
Professional experience:
• Minimum 11yrs to 15yrs of professional experience in the field of
R&D or Quality management role or Customer Support
• Excellent knowledge of SW development process and methodologies (Lifecycles, Procedures, etc.)
• Experience with Agile SW developmen...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:47
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Schneider Electric has an opportunity for a Senior SAP FICO Consultant in San Pedro Garza G, N.L.
to give support to the worldwide.
Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives.Our 135,000+ employees thrive in more than 100 countries.
From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations.
Help us deliver solutions that ensure Life Is On everywhere, for everyone, and at every moment.
http://www.youtube.com/watch?v=YtExntUe89c
Great people make Schneider Electric a great company.
What do you get to do in this position?
* Deliver information to improve and enhance customer experience.
* Develop and review knowledge documentation including white papers, troubleshooting guides and knowledge articles.
Qualifications
We know skills and competencies show up in many different ways and can be based on your life experience.
If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
This job might be for you if:
Senior SAP FICO Consultant
SAP Consultant having total 6 to 8 years of SAP experience in projects implementation.
Should be well experienced with traditional FICO Modules along with S/4 Hana experience and worked in at least 1 full life cycle implementations and 1 support projects as an associate consultant for Finance /Controlling Projects Roles and Responsibility:
* Bachelor's degree in IT, Computer Science, Software Engineering or related experience.
* English - Advanced
* A minimum of 6 years SAP consulting experience with Financial Accounting and Management Accounting
* 3 + years of hands-on experience implementing S/4HANA projects
* Expertise in configuration and implementation of Financial Accounting (FI), Management Accounting (CO), Financial Supply Chain Management (FSCM), Bank Communication Management (BCM), and Treasury and Risk Management (TRM)
* Expert understanding on integration of the various components within the Financial Accounting (FI) module such as General Ledger (FI-GL), Accounts Receivable (FI-AR), Accounts Payable (FI-AP), New Asset Accounting (FI-AA New), Financial Supply Chain Management (FSCM), Bank Communication Management (BCM), and Treasury Management (TRM), as well as their integration with other SAP Modules
* Deep understanding on the integration of the components within the Management Accounting (CO) module such as Profit Center Accounting (PCA), Cost Center Accounting (CCA), Order Related Accounting (OPA), Account Based Profitability Analysis (ABCOPA), Project Systems (PS), Product Costing, and Material Ledger, as well as their integration with other SAP Modules.
* Expert knowledge on Advanced Credit Management, Collections and Disputes Management, and Cash Management
* Deep understanding of the Business Partner con...
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Type: Permanent Location: Apodaca, MX-NLE
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:46
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Schneider Electric is the global specialist in energy management and automation with 144,000+ employees serving customers in over 100 countries.
We strongly believe that great people make Schneider Electric a great company.
Our mission is to ensure that Life Is On for everyone, everywhere and at every moment.
We embrace a high-performance culture by being straightforward, open, passionate and effective and challenging the status quo.
We serve our customers by offering the largest portfolio of our industry products, bringing expertise to our segments and partners.
So be part of our energy revolution ...
one that champions efficient, safe, affordable power for everyone.
Schneider Electric is looking for an SAP Logistics Consultant (SD/LE/WM) in Monterrey, Nuevo León as part of his global Support team that offers a dynamic environment with day to day interaction with colleagues with different cultures around the globe (NAM, SAM, Europe, APAC) and in different languages.
Our company gives you the opportunity to face different challenges that help you to get professional grow and ate the same time the company provides you with necessary tools to manage your tasks and looks for your work-life balance.
We look for people with:
- Positive attitude, team player, focus on goal achievement.
- Proficient on English write and oral communication.
- Business process knowledge highly recommended
- Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must)
- Team player and networking (colleagues as well as external partners)
http://www.youtube.com/watch?v=YtExntUe89c
Great people make Schneider Electric a Great company
Required skills for this position:
- SAP ECC 6.0 or Higher / SAP S4 in Sales and Distribution / Logistics Execution / Warehouse Management
- 4+ years of experience in SAP SD/LE/WM is a must.
- Understanding the integration with various SAP modules like SCM-PP-MM-SD Integration.
- SAP EWM is a plus.
- Logistic process knowledge, master data, stock transfer, inventory movements, placement/picking strategy, manufacturing integration, sales orders, deliveries, shipments, goods movements, etc.
- Integration with 3PL
- Interface with IDocs/EDI structure and messaging monitoring.
- Queries, Batch Jobs
- ABAP debug mode knowledge (is the plus)
- Work closely with local and Global SAP analysts in issue identification and resolution
- Work closely with local developers to identify reported system issues
- Understand Technical specifications and Testing performs.
Qualifications - External
We look for people with:
- Positive attitude, team player, focus on goal achievement.
- Proficient on English write and oral communication.
- Business process knowledge highly recommended
- Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must)
- Team p...
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Type: Permanent Location: Monterrey, MX-NLE
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:46
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Key Responsibilities :
• Identify gaps, develop and implement solutions to drive Performance Improvement across multiple warehouse sites/operations activities including data collection, assessment and collection, facility layouts, process design, staff planning, budgeting and proposal development.
• Effectively utilize data when analyzing issues and problem solving
• Leads project teams in LEAN improvement projects as designated by management
• Creating strategy for warehouse models with AutoCad/ CLASS or other tools to optimize it
• Design, evolve, deploy & manage standards, methodologies and tools, exploiting the best practice process through leveraging the network of Subject Matter Experts (SME's)
• Specialized in setting up new warehouse (Infrastructure) - Green field & Existing warehouse
• Familiar with Warehouse Layout design, Plan for material storage facility (i.e.
Different types of racking systems, trolleys, bins)
• Define Material flow from Supplier location to point of use on Production line, Material routing methods, Line side supplying methods etc
• Automation expertise in warehouse / DC like implementation of AGV, RF Scan gun, Tracking systems, Conveyors, Guided Order pickers, Batch job runs in WMS, Barcoding, Digital dashboards, robotic packaging, ASRS, etc
• Setting Min/ Max level for all local/ items as per its store space availability
• Implement Industry best practices like WMS (Warehouse Management System), KANBAN, JIS, JIT, eKANBAN for material procurement, Milk run, Sequencing supply, Visual management, traffic management, etc
• Managing projects related to warehouse using Lean Management, Costing, Project Management Responsible for presentation of proposed solution to the team and internal leadership
• Conduct Workshop / VSM / Kaizen to identify opportunity in Labor productivity, Warehouse space, Standardization and Lead time optimization
• Identify & Deploy Digitization opportunity to improve efficiency of Plant warehouse /DC's.
Process Improvement (CIP):-
• Well versed with BPR (Business Process Engineering) and VSM (Value stream mapping)
• Well versed with quality tools like DMAIC,FMEA,SIPOC, Pareto analysis and application of Ishikawa diagram related to warehousing process and procedures.
• Should have implemented 5S, Visual management, Kaizen and 8D Report.
• Basic knowledge of safety concepts pertaining to warehousing operation (Operation safety, Electrical safety,PPE's, First level of safety Audit).
• Assist or coordinate with Regional / All India Safety manager for executing out the safety policy, process, procedures, Audits and Actions as required.
• Should have strong knowledge (Logical) on WMS (Warehouse management system) and its advance support function like RF and Barcode based operation etc.
Qualifications
• Bachelor's Degree required (Industrial/Mechanical/Production Engineering degree preferred)
• Minimum of 6-8 years experience working...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:45
-
Schneider Electric has an opportunity for a Senior SAP FICO Consultant in San Pedro Garza G, N.L.
to give support to the worldwide.
Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives.Our 135,000+ employees thrive in more than 100 countries.
From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations.
Help us deliver solutions that ensure Life Is On everywhere, for everyone, and at every moment.
http://www.youtube.com/watch?v=YtExntUe89c
Great people make Schneider Electric a great company.
What do you get to do in this position?
* Deliver information to improve and enhance customer experience.
* Develop and review knowledge documentation including white papers, troubleshooting guides and knowledge articles.
Qualifications
We know skills and competencies show up in many different ways and can be based on your life experience.
If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
This job might be for you if:
Senior SAP FI Consultant
SAP Consultant having total 6 to 8 years of SAP experience in projects implementation.
Should be well experienced with traditional FI Module along with S/4 Hana experience and worked in at least 1 full life cycle implementations and 1 support projects as an associate consultant for Finance /Controlling Projects Roles and Responsibility:
* Bachelor's degree in IT, Computer Science, Software Engineering or related experience.
* English - Advanced
* A minimum of 6 years SAP consulting experience with Financial Accounting and Management Accounting
* 3 + years of hands-on experience implementing S/4HANA projects
* Expertise in configuration and implementation of Financial Accounting (FI), Management Accounting (CO), Financial Supply Chain Management (FSCM), Bank Communication Management (BCM), and Treasury and Risk Management (TRM)
* Expert understanding on integration of the various components within the Financial Accounting (FI) module such as General Ledger (FI-GL), Accounts Receivable (FI-AR), Accounts Payable (FI-AP), New Asset Accounting (FI-AA New), Financial Supply Chain Management (FSCM), Bank Communication Management (BCM), and Treasury Management (TRM), as well as their integration with other SAP Modules
* Deep understanding on the integration of the components within the Management Accounting (CO) module such as Profit Center Accounting (PCA), Cost Center Accounting (CCA) as well as their integration with other SAP Modules.
* Expert knowledge on Advanced Credit Management, Collections and Disputes Management, and Cash Management
* Deep understanding of the Business Partner concept, Bank Account Management, Cash Position and Cash Flow Analysis, and Liquidity Forecasting/Planning
* Deep understanding of SAP Fiori
...
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Type: Permanent Location: Apodaca, MX-NLE
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:45
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MISSION
The primary responsibility of this role is to lead design engineering activities for product development and evolution of LV Equipments to meet customer specific technical, cost and market related technology requirement in accordance with IEC standards.
The candidate will be involved in all phases of product development.
ROLES AND RESPONSIBILITIES
• Develop designs to meet electrical distribution market needs defined by product technical specifications.
• Responsible for the design, development, testing, documentation and manufacturing readiness.
• Hands on experience on working on LV Switchoards and products like MCCB, ACB, Contactors..
• Lead engineering analysis on design concepts using engineering fundamentals and analysis tools (material strength, stack-up analysis, mechanism) and conduct complex design feasibility studies using hands on 3D software's like Pro/e .
• Have manufacturing/tooling knowledge to perform in metallic and plastic parts design.
• Design for Cost/Design for Manufacture Analysis (DFM/DFA) on individual parts, subassemblies with the ability to propose alternate materials and methods of assembly and manufacture.
• Develop and test product qualification, certification and reliability requirements
• Manage execution of prototype design; build and test
• Troubleshoot and perform root cause analysis to resolve design concept failures
• Interact and challenge with cross-functional teams such as manufacturing, sourcing, finance, marketing and vendors to define requirements, validate designs, implement manufacturing readiness and support product launch
• Develop and update product documentation including drawings, BOM's and design guides.
Basic Qualifications and desired skills
• BE / B Tech in Mechanical/Electrical engineering with relevant experience from reputed Institute.
• 8 - 15 Years of professional experience in design and development of low voltage distribution boards
Requirements:
• Experience in product design, production Engineering, Value Engineering
• Exposure to product design & development, quality, value engineering, costing of electrical distribution products like Low Voltage Switchboards
• Manufacturing knowledge for moulding, casting, & assembly processes and tooling
• Good knowledge on materials - plastics
• Working knowledge of CAD/CAE software like Pro/E and mechanism with Dimension chain analysis
• Project & design management skills is a must
• Proven communication & interpersonal skills - a clear thinker that can simplify complexity.
• Able to set clear goals, communicate priorities
• Experience in full product life cycle (scoping, feasibility, execution, production, establishment)
Strong understanding on product design & qualification requirements
• Commercial/Business acumen to understand techno-commercial aspects
• Clear and concise verbal and written communication skills, should be able to work with stack holders ar...
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Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:43
-
¡Las grandes personas hacen de Schneider Electric una gran empresa!
Posición: Líder de innovación y Desarrollo.
Locación: Bogotá, Colombia.
¿Estás buscando una nueva oportunidad como Líder de innovación y Desarrollo?
Creamos tecnologías conectadas que remodelan las industrias, transforman las ciudades y enriquecen las vidas.
Ayúdanos a ofrecer soluciones que garanticen que la vida está encendida en todas partes, para todos y en todo momento: https://youtu.be/NlLJMv1Y7Hk.
Buscamos personas con pasión por el éxito - en el trabajo y más allá.
Vea lo que dice nuestra gente sobre el trabajo en Schneider Electric: https://youtu.be/6D2Av1uUrzY.
Objetivo del Rol:
Planear, diseñar, organizar, dirigir y controlar los nuevos productos y actualización de lo existente que van dirigidos al mercado.
¿Cuáles serían algunas de sus responsabilidades?
* Investigar sobre nuevas técnicas de mecanizado y materiales.
* Definir los requerimientos para proyectos de diseño de nuevos productos.
* Evaluar la viabilidad técnica del proyecto.
* Consolidar informe del proyecto.
* Apoyo y Dirección área diseño.
* Verificar que el diseño cumpla con los requerimientos de entrada.
* Entregar al cliente del proyecto una muestra preliminar.
* Validar con el cliente del proyecto la aceptación técnica del proyecto.
* Autorizar la elaboración ó ajuste del diseño de moldes.
* Verificar y validar el cronograma del proyecto.
* Asignar responsables de mecanizado para el desarrollo de los proyectos.
* Autorizar las requisiciones de materiales para el proyecto.
* Verificar el avance del proyecto.
* Verificar el proceso de mecanizado.
* Aprobar molde definitivo del proyecto contra los requerimientos de entrada.
* Verificar y aprobar los ajustes a moldes ya elaborados (Ajustes al diseño).
* Selección de proveedores estratégicos para la compra de materias primas de mecanizado y tecnología.
* Autorizar servicios especializados para mecanizados (Ej: tratamientos térmicos, calibraciones).
* Velar por el buen uso y mantenimiento de maquinaria, equipos y dispositivos entregados al área.
* Verificar la codificación de todas las herramientas de la empresa.
* Programar la elaboración o mantenimiento de piezas de maquinaria de producción.
* Verificar la entrega oportuna de moldes a producción para no alterar la programación.
* Aprobar los lineamientos metrológicos de los proyecto.
* Apoyar los procesos de montaje de moldes en las áreas de inyección y extrusión cuando no se pueda arrancar una producción.
Qualifications
¿Tiene estas experiencias y cualificaciones clave?
* Tecnólogo o Profesional con formación en proceso de plástico y moldes.
* Experiencia de +10 años.
* Conocimiento comprobable en desarrollo de proyectos, diseño e ingeniería.
* Experiencia en Mastercam.
* Experto en componente...
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:42
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• Conduct weekly analyses and checks to ensure appropriate levels of inventory are maintained.
This includes:
o Placing timely orders of materials and monitoring their delivery fulfillment.
o Performing administration such as raising POs, updating SAP of orders received, following up on weekly backlog of orders.
o Monitoring of potential shortage of materials, highlighting to the management and production teams, and following up with suppliers about delivery schedules.
o Reducing excess inventory by monitoring slow-moving stocks, activating appropriate steps and systems to prevent over-stock of affected inventory, and notifying suppliers through potential delay order reports.
o Analyzing root causes of stock shortage/ excess and working with suppliers to make appropriate amendments to supply schedules.
o Analyzing inventory levels and recommending reasonable safety stock level to be included into SAP system.
• Anticipate critical inventory volume changes due to dynamic changes in production demands.
• Discuss with Supply Chain and Purchasing teams about order lead time, minimum order quantity, supplier performance, delivery accuracy and timeliness, order forecasting.
Qualifications
• Bachelor Degree or Diploma in any discipline.
• At least 3 years of inventory management of raw materials experiences in an electrical/ electronic products' manufacturing environment, and preferably in a Buyer, Material Planner or Supply Chain role.
• Possesses skills in procurement management, order scheduling, manufacturing process and developing short term order plans.
• Must possess hands-on experiences in SAP (PP and MM).
• Proven ability to multi-task and drive outcomes.
• Customer service and quality oriented.
• Good written and spoken English.
• Must be willing to be based in Cikarang (West Java)
Schedule: Full-time
Req: 0097E6
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Type: Permanent Location: Cikarang, ID-JB
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:38
-
概要:
シュナイダーエレクトリックは,エネルギーマネジメントとオートメーションのグローバルリーダーです。
このポジションでは,主に中部地域において,自動車業界を中心に,当社のインダストリアルオートメーション製品のポートフォリオを活用し,戦略的にターゲット顧客にアプローチすることで,潜在顧客のニーズを的確に把握し,最適なソリューションを提案することで,顧客の課題解決に貢献していただきます。
主な職務内容:
* 担当業界•エンドユーザー(潜在顧客)に対応しての Key Account Plan の作成
* 潜在顧客のニーズをヒアリングし,課題を明確化
* シュナイダーエレクトリックのインダストリアルオートメーション製品ポートフォリオの中から,最適なソリューションを提案
* 提案内容に基づいた見積作成,および価格交渉
* 顧客との関係性を構築•維持し,長期的なビジネスパートナーとしての信頼を得る
* 社内のチームと連携し,顧客への提案活動をサポート
* 営業目標達成に向けた戦略立案•実行
* 競合他社の動向調査,および市場分析
Qualifications
応募資格:
* 学士号以上(理工系分野が望ましい)
* 産業用オートメーション製品に関する知識,または関心
* PLC,HMI,サーボ,インバータなど,インダストリアルオートメーションの製品知識
* 提案型営業の経験,または顧客折衝経験
* 優れたコミュニケーション能力,およびプレゼンテーション能力
* 顧客との長期的な関係構築経験
* 関連業界での実務経験
* 英語力(中級レベル)
* 産業用ソフトウェア,およびネットワークに関する知識
求める人物像:
* 当社のミッションやIMPACT Valuesに共感いただける方
* チームワークを重視する協調性
* 常に新しい知識を習得し,自己成長を続けられる方
* 顧客志向で,顧客の課題解決に情熱を注げる方
* チームワークを重視し,周囲と協力して目標達成を目指せる方
* 変化を恐れず,積極的にチャレンジできる方
Schedule: Full-time
Req: 009A2G
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Type: Permanent Location: Nagoya, JP-23
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:38
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1 Responsible for Sales In Pune branch - may include Contractor , Industry ,OEM Coverage for Pune Branh.
Travel to Out station.
2 To provide all technical support to assigned customer base.
3 prepare Techno-commercial offer & budgetary Input
4 Work (if required) as per branch to be based at Solapur/out station.
5 Pitch digital solution products
6 Responsible for Automation and MV product Sales
Functional Competencies:
1.
Technical product knowledge
2.
Competition knowledge
3.
Market awareness
Behavioural Competencies:
1.
Customer relation building
2.
Communication skill
3.
Interpersonal skills
Qualifications
B.E/ B.Tech
Experience: 3 - 8 Yrs
Schedule: Full-time
Req: 009AM9
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Type: Permanent Location: Pune, IN-MH
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:37
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§ Develop and implement a range of HR programs relating to recruiting, learning compensation & benefits, staffing, goal/performance management, etc.
§ Drive Learning culture through learning initiatives for blue- and white-collar employees.
Follow through People campaigns (goal setting, performance management, global salary review) as rolled out by Schneider Electric
§ Drive Employee engagement for all employees by driving survey, conduct the focused groups, action plan.
§ Run employee engagement/well-being programs, leveraging cross department resources.
§ Identify where new or updated policies and processes are required and implement them accordingly.
§ Handle employee relations issues from the initial incident, undertake investigations, identify solutions and follow through until completion.
§ Provide day-to-day coaching, counseling and development as needed.
§ Monitor attrition and retention trends and provide ongoing coaching on best practices and action planning.
§ Lead/Support other HR projects and programs as assigned/needed: Eg.
Diversity and Inclusion, Retention program, Recognition program, etc.
§ Manage HR reporting, data analytics, audits and administration.
Qualifications
• Degree in Human Resources Management or Business Administration
• Minimum of 5 years' experience in an operational HRBP role, preferred manufacturing environment
• Proven track record of delivering results in a changing and growing business environment
• A ' can do attitude' - the ability to implement and complete what have been started with a good understanding of how HR adds value to the business' needs
• You are used to working independently and you have no problems taking tough decisions due to your strong business understanding
• Have the ability to thrive in an environment of changing directions and strategies.
• Have a proven hands-on attitude, be flexible and adaptable
• Able to work based in Bangpu Industrial estate, Samutprakarn
Schedule: Full-time
Req: 0099Y9
....Read more...
Type: Permanent Location: Bangkok, TH-10
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:37
-
Job Description
Name of Entity
SEPL / SEIPL / SEIL
JD Creation Date
Function BU / Department
Customer Satisfaction & Quality
MRF ID
Position Title
Business Operation Quality
Job code
Position Type (Replacement or new)
Replacement
Prepared by
(Hiring Manager)
Reports to (position title)
Country CS&Q head (Director)
Cost Centre
No.
of Subordinates
Direct -
-
Indirect -
-
Geographical Responsibility
Country
2 or more Countries
Zone
Operating Div.
Global
Zone - e.g.
G China, G India, NEA, Pacific, SEA; OD - e.g.
APOD, EOD, NAOD, IOD
Location
Compass Code
(To be filled by HR BP's)
Travel Required
(Yes or No)
Yes
Budget
Position Costing (DVC or NDVC)
NDVC
MISSION - WHY THIS POSITION EXISTS
The role holder can handle one or multiple BUs based on the criticality & size of the BU
• This position is the voice of the customer and is a customer experience champion for the BU.
This position acts a conscience keeper & an advocate for the BU Head & the team to keep customer in front of everything we do and to ensure that we are always #Customer First.
Key mission carried out by this role holder are:
* Helps the business units in handling major customer pain points across quality, delivery, service or any other touch point affecting their overall experience with Schneider
* Acts as the pivot to bring all the stakeholders (BU, GSC (Supply chain & Logistics), LOB, R&D, Field Services, National Sales etc.) together in resolving issues faced by the customer.
* Is the owner of I2P process for the BU and drives improvement in customer satisfaction by implementing systematic issue resolution actions
* Leads any recall / containment and works with LOB, Field Services, Logistics & other stakeholders to ensure that customers are not affected
* Leads / plays a key role along with process owner in improvement / correction of any commercial process (across the value chain from Order to Delivery / Order to Execution including vendor / partner processes) affecting customer experience
* Carry out proactive customer visits & supports BU in reactive visits and in each scenario captures the hot point leading to customer dissat and works with BU / GSC / LOB in driving corrective actions
* Leads / plays a key role along with function / process owner to plan, execute / monitor key actions that come out of Customer Voice surveys / Customer visits
* Drives Mission Profile in the Front Office with support from GSC & LOB
* Strives to create a quality culture in the BU by promoting Customer First core value, Quality/ customer experience processes
NETWORK OF INTERACTION Major interaction parties:
(Internal e.g.
colleagues, Sales & Marketing Dept., Unions & etc.
External e.g.
legal advisor, customers, distributors, Clients & etc)
REQUIREMENTS
Educational Qualifications
Must to have
Engineering degree
Job Experience
Overall
10-12 years
Experience
Relevant
3-5 years in sales/marketing/front o...
....Read more...
Type: Permanent Location: Gurgaon, IN-HR
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:37
-
SAP GTS Consultant
Responsibilities and Technical Skills
• SAP GTS consultant must act as E2E responsible for all GTS Topics (Compliance, Customs, Trade Preference etc.) to provide state of art solutions and services.
• In this role, SAP GTS consultant is required to have knowledge of all services in SAP GTS Compliance Management, Customs, and Trade Preferences.
• Experience in mapping and configuring end-to-end business processes in SAP Foreign trade/International trade.
• SAP Sales and Distribution (SD) experience is preferred.
• SAP GTS consultant must have hands-on experience in SAP GTS, its integration, and configuration in conjunction with feeder systems.
• Exposure in the master data setup for GTS - Product Classification (ECCN/HSN), Business Partners, Customs, etc.
• At least 2+ years of solid business process knowledge and business process blue printing experience.
• Perform detailed analysis of business requirements to support with suitable solutions.
Behavioral Skills:
1.
Should be able to coordinate with global team and service SLA's.
2.
Excellent communication skills both verbal and written with the ability to tailor communication to
3.
the intended audience (excellent English is a must)
4.
Team player and networking (colleagues as well as external partners)
5.
Capacity to challenge partners as well as capacity to show added value in relationship with them
6.
Ensure specifications are fully challenged and understood.
7.
Ensure good application development and delivery adhering to SDLC process.
8.
Customer centric and capacity to deliver high level of service.
Years of Experience: 5-8
Education: BE/ B Tech./MCA/ Graduate
Qualifications
About Us
Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives.
Our 144,000 employees thrive in more than 100 countries.
From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.
Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk.
Great people make Schneider Electric a great company.
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners.
We want our employees to reflect the diversity of the communities in which we operate.
We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.
We're looking for people with a passion for success - on the job and beyond.
See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY
Schedule: Full-time
Req: 0090IC
....Read more...
Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:36
-
Role
Guarantee that the Voice of the Customer is well translated and ranked in term of criticality (parts and sub-assemblies).
Express that through CTQ characteristics, to identify critical-to-process parameters (CTP) and drive risk management accordingly.
Ensure the 10 Industrialization quality fundamentals implementation.
Support and train project team on methods and tools needed to reach robustness, capability and Quality risks management
Identify and report to project management any Quality risk.
Lead the problem solving method resolution in OLM to fix Quality issues escalation
Transfer Quality files to plant resp.
for parts and process.
Support and train the offer team on methods and tools needed to reach industrial process robustness and capability, and quality risk management.
Partner with PQL/OQL, and other key functions ensuring linkages of DFMEA, CTQ/CTPs, PFMEA, Control Plan, Process Capabilities, Supplier Part Approval, Pilot Run/PPAP, Product Change Management (PCM), Problem Solving, and Lessons Learned.
Process / Part
•Lead Process and reverse FMEA and follow up.
•Lead Pilot Run/PPAP practices accross the end to end offer lifecycle.
•Challenge & Act as Customer advocate to challenge RPN level in PFMEA (no black, no red).
•Lead Process Qualification by accurate Capability studies.
•Identify Mandatory Requirements for each Process line and ensure their completion
•Manage CTQs CTPs from acquisition (DFSR output) to control (Process Control Plan).
•Create and ensure the implementation of the Control Plan.
•Collaborate to the APQP (PPAP)
•Audit Internal and external processes.
•Ensure the implementation of all Quality disposals to protect Customers.
•Lead quality issue resolution in applying the appropriate problem solving
methods and tools.
•Onboard plant quality responsibles on industrial process quality.
Qualifications
Requirement
•Plant experiences in Quality position (Supplier and/or Process)
•Quality skills such those needed for Green Belt (Risks management, animation,
statistic, FMEA, Metrology)
•Technologies (material, molding, stamping, assembly, automation, ...)
•Relationship oriented (suppliers, plants, projects)
•Business English mandatory and German if possible
•Engineer graduate
•Good cross functional skill (like communicate, convince, negotiate,...)
Potential Carreer Path :
Toward Offer Quality Leader, Offer Industrialization Leader, Plant Quality Manager, Project Leader
Schedule: Full-time
Req: 0097WT
....Read more...
Type: Permanent Location: Batam, ID-KR
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:36
-
Great People make Schneider Electric a great company.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
The Role:Strategy &Business Development Manager for Utilities & New Energy Landscape
We are looking for an experienced Strategy & Business Development Manager to provide support to Japan's Country President and Country Strategy & Business Development Director to adapt, develop and execute the execution of the country's commercial strategy in alignment with Country President, Business Units and Global Function strategy for Utilities with Digital Grid, Digital Energy, Power System & New Energy Landscape solutions.
What will you do?
* Influence to Utilities (End Users), local partners with our Digital Grid, Digital Energy & Power System solutions to support Utilities' Transformation
* Support Japan Country President in Inorganic Strategic actions related to Power & Grid and New Energy Landscape
* Animate local New Energy Landscape business together with Country President for Energy Transition in Japan
* Develop business opportunities with Digital Grid, Digital Energy (Microgrid), Power System solutions in Japan
* Formulate the strategy to drive growth in EcoStruxure (Schneider's IOT platform) & AVEVA /ETAPC across business by providing the enablement framework and platform for Utilities
* Provide the management with complete assistance on shaping medium and long- term direction and resource allocation through collaboration with other functions.
Qualifications
Who would be successful?
* MBA, Business and/or engineering related degree preferred
* At least 5 years of relevant work experience in technology-enabled consultative solution-selling or business development roles focused on transformation in Utilities or Power & Grid
* Exceptional communication (verbal and written) skills.
Experience communicating with both technical and non-technical stakeholders across multiple teams.
* Ability to multitask and manage portfolio of cross-functional projects within the program - good sense of prioritization, planning, collaboration, and management.
* Proven track record of taking ownership and driving results.
Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities.
* Demonstrate IMPACT behaviors for transformational growth
* Technical knowledge related Power & Grid, New Energy landscape
* Business level Japanese and English skills
Schedule: Full-time
Req: 009951
....Read more...
Type: Permanent Location: Tokyo, JP-13
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:35
-
As a leader of Commercial CCC, this role holder has to both operational and strategic responsibilities .At an operational level, CCC leader has to ensure that every day transactions are responded to customers' satisfaction (250,000 interactions an year)Ensure every transaction is completed within the SLAs agreed with the businesses and customers' expectations .
Have a complete understanding of commercial policy and ensure 100% compliance to the policy during Order Management process.
Ensure every escalation is handled carefully and closed and also analyze the reasons behind the escalations to ensure they don't recur.
Use process simplification and digitization, automation etc.
to achieve efficiency year on year and also improve customer SLAs (viz.
chatbots / RPAs / other automations etc.)Increase the contribution to revenue generation YoY through Leads management activities .Ensure 100% compliance all the time in maintaining master data for Greater India zone (commercial, GSC).
At a tactical and strategic level, the CCC leader has to create a roadmap for Commercial CCC (Customer support) of the future (some elements: omnichannel, 24
*7 availability, quicker and accurate resolution) and take measures to implement it .
Create a Commercial CCC that is nimble enough to adapt to changing business requirements while constantly enhancing the customer satisfaction.
Qualifications
Educational QualificationsMust to haveGraduate in any stream, MBA (Preferable)Job ExperienceOverall Experience10-15 years of experience in business & commercial operations across Customer Support (Commercial), Process ExcellenceRelevant ExperienceCustomer Experience and Process Excellence
Schedule: Full-time
Req: 009AE0
....Read more...
Type: Permanent Location: Gurgaon, IN-HR
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:35
-
Job Description
Name of Entity
SEPL / SEIPL / SEIL
JD Creation Date
Function BU / Department
Customer Satisfaction & Quality
MRF ID
Position Title
Business Operation Quality
Job code
Position Type (Replacement or new)
Replacement
Prepared by
(Hiring Manager)
Reports to (position title)
Country CS&Q head (Director)
Cost Centre
No.
of Subordinates
Direct -
-
Indirect -
-
Geographical Responsibility
Country
2 or more Countries
Zone
Operating Div.
Global
Zone - e.g.
G China, G India, NEA, Pacific, SEA; OD - e.g.
APOD, EOD, NAOD, IOD
Location
Compass Code
(To be filled by HR BP's)
Travel Required
(Yes or No)
Yes
Budget
Position Costing (DVC or NDVC)
NDVC
MISSION - WHY THIS POSITION EXISTS
The role holder can handle one or multiple BUs based on the criticality & size of the BU
• This position is the voice of the customer and is a customer experience champion for the BU.
This position acts a conscience keeper & an advocate for the BU Head & the team to keep customer in front of everything we do and to ensure that we are always #Customer First.
Key mission carried out by this role holder are:
* Helps the business units in handling major customer pain points across quality, delivery, service or any other touch point affecting their overall experience with Schneider
* Acts as the pivot to bring all the stakeholders (BU, GSC (Supply chain & Logistics), LOB, R&D, Field Services, National Sales etc.) together in resolving issues faced by the customer.
* Is the owner of I2P process for the BU and drives improvement in customer satisfaction by implementing systematic issue resolution actions
* Leads any recall / containment and works with LOB, Field Services, Logistics & other stakeholders to ensure that customers are not affected
* Leads / plays a key role along with process owner in improvement / correction of any commercial process (across the value chain from Order to Delivery / Order to Execution including vendor / partner processes) affecting customer experience
* Carry out proactive customer visits & supports BU in reactive visits and in each scenario captures the hot point leading to customer dissat and works with BU / GSC / LOB in driving corrective actions
* Leads / plays a key role along with function / process owner to plan, execute / monitor key actions that come out of Customer Voice surveys / Customer visits
* Drives Mission Profile in the Front Office with support from GSC & LOB
* Strives to create a quality culture in the BU by promoting Customer First core value, Quality/ customer experience processes
NETWORK OF INTERACTION Major interaction parties:
(Internal e.g.
colleagues, Sales & Marketing Dept., Unions & etc.
External e.g.
legal advisor, customers, distributors, Clients & etc)
REQUIREMENTS
Educational Qualifications
Must to have
Engineering degree
Job Experience
Overall
10-12 years
Experience
Relevant
3-5 years in sales/marketing/front o...
....Read more...
Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:34
-
Job : PMO & Data Analyst - Customer Experience GSC
We're looking for a PMO who will lead transversal programs and transformations aiming to improve end-to-end customer experience in supply chain.
With a strong focus on data analysis, project management, customer-mindset and business transformation, you will coordinate strategic transformations and operational plans at global level.
Would be responsible for interpreting our Customer Data and turning it into Insights in our Customer Experience in the Global Supply Chain.
This is a great career opportunity if you are looking for:
• A generalist mission where you will be learning every day on different fields of customer experience, supply chain, digital transformation and business.
The mission is a hybrid of PMO and Data Analyst.
• You do not like routine and enjoy interacting with diverse teams, working on both long term transformational projects and operational initiatives
• You will be challenged in a fast-pacing, cross-cultural, dynamic organization, leading one of the most strategic pillars to delivery Schneider Electric growth ambition and growth transformation.
• You like to be empowered, accountable and challenged.
You will be reporting directly to our SVP Customer Experience GSC.
You will work transversally in the team, with a special focus on Customer Experience & Traceability.
Context: Our mission in Global Customer Experience in GSC:
In today's competitive and fast-changing landscape, understanding and enhancing customer experience is crucial for business success.
Our mission is to enable growth by increasing customer satisfaction across four domains: customer-centricity, reliability, product traceability, and new high-growth business models.
Providing a more personalized customer experience for our main customer personas, throughout the entire customer journey at supply chain, powered by AI, machine learning, GenAI, big data and analytics.
Areas of Responsibilities:
1.
PMO mission, integrating and driving the implementation of customer experience projects and programs globally, ensuring timely execution and business impact.
2.
Be the customer experience Data Officer in GSC, by gathering and structuring data from various sources (ERPs, CRMs, control tower, manufacturing and logistics management systems).
Makes recommendations about the methods and ways in which a company obtains and analyzes data to improve the quality and efficiency of data systems.
Identifies patterns and trends in data sets, analyzes results, and applies supervised or unsupervised learning techniques as necessary to derive insights.
3.
Works alongside teams within global customer experience team and/or the management team to establish business needs.
Reports the results back to the relevant members of the business.
Designs data for dashboards serving business needs.
4.
Elaborate strategic plans, operational plans, business reviews and top management reports/presentations.
5.
Active contribut...
....Read more...
Type: Permanent Location: Bangalore, IN-KA
Salary / Rate: Not Specified
Posted: 2025-02-18 07:10:33
