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Job description
Hermès is looking for a bilingue customer advisor, fluent in German, English for its European e-commerce entity and customer relation center.
Who are we?
The European e-commerce entity is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
The Hermès Distribution Europe team currently consists of more than 70 people divided into five teams: e-Retail Merchandising, Finance and Projects, Traffic Acquisition and Data Performance, HR, and e-Retail Management.
Within the e-Retail Department, you will work in one of the front office teams made up of 50 client service enthusiasts who operate on two levels:
* Management from A to Z of the relationship with our European e-commerce customers.
* Single point of contact for end customers wishing to contact European stores.
What will your mission be?
As an ambassador for Hermès, you will be entirely dedicated to the satisfaction of the end customers of our House, both in e-commerce and retail.
You will join a multicultural team and particularly the one in charge of Central European countries (Germany, Switzerland).
Our human-sized environment favors a close-knit management, based on collaborative work, team spirit, and mutual support.
What will your daily life look like?
In a multilingual and multitasking context, you will be the single point of contact of our customers.
Your main missions will be the following:
1/ Follow-up from A to Z of interactions with our European e-commerce customers
* Receive, analyze, green-light, and follow up on European e-commence orders until they are received.
* Interact by phone, e-mail, and chat with e-commerce customers, advise them, develop sales.
* Make outgoing calls in order to have a proactive approach towards certain clients of the House, in a spirit of service.
* Be a driving force behind any initiative aimed at improving the e-commerce customer experience.
2/ Single point of contact for end customers wishing to contact European stores
* Handle inbound calls for stores:
+ Assist our customers contacting our stores, guide them, and offer them a qualitative and seamless omnichannel experience.
+ Ensure, as a point of contact, the quality of the relationship with our clients, but also with our stores, in a spirit of service.
* Provide most extensive product information to customers (characteristics, availability, reservations, and so on), or any other useful information, communicate on procedures (purchases, returns, exchanges), and ensure follow-up with the store concerned.
Is this job for you?
* Empathetic and kind, you have a strong sense of service, and put customers at the heart of your concerns.
Keen on tailor-made solutions, you have strong interpersonal skills, and excellent oral and writing skills in German, English and French.
* Assertive, you have a capacity of analysis, au...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:52
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Hermès Recrutement a pour vocation de proposer aux entités d'Hermès en France une offre de services de haute qualité dédiée au recrutement des profils cadres.
Mutualisation des ressources, expertises partagées, innovation dans les pratiques sont consacrés à la qualité de l'expérience candidat, en réponse aux spécificités des multiples activités et métiers d'Hermès et à leur évolution.
Son activité s'organise autour de pôles d'expertise : fonctions Support, fonctions Industrielles, IT, Digital, Data, Création, Commercial ...
Chaque pôle développe ses savoir-faire de recrutement pour les fonctions qui lui sont rattachées et assure des missions transverses complémentaires pour renforcer continûment les bonnes pratiques.
Les équipes d'Hermès Recrutement recherchent un(e) Alternant(e) -Talent Acquisition, à partir de Septembre 2025, qui rejoindra le pôle Digital, en charge des recrutements IT / Digital.
La maison Hermès évolue dans un contexte de forte croissance et renforce ses équipes digitales par des talents expérimentés et passionnés dans tous les domaines du web : produit, technique, data, catalogue, etc...
Hermès Digital gère les plateformes web de la Maison Hermès ouvertes au grand public, de notre plateforme e-commerce à nos sites institutionnels.
MISSIONS PRINCIPALES
Vous accompagnez dans le cadre de ce stage une IT Talent Acquisition Specialist dans la gestion opérationnelle de ses missions.
Vous aurez pour missions le recrutement des stagiaires & alternants et pourrez accompagner sur le recrutement en CDI/CDD selon les besoins.
Vos responsabilités :
1) Gestion de recrutements :
* Diffuser les annonces sur les sites emploi ou auprès de nos partenaires écoles
* Réaliser le tri de CV et les préqualifications téléphoniques
* Participer activement au sourcing de profils
* Développer une relation de confiance et un rôle d'interface entre les candidats et les managers en lien avec le Talent Acquisition Manager
* Effectuer les préqualifications et accompagner les managers dans la prise de décision
* Assurer la gestion administrative des différents recrutements menés
2) Participer à des projets :
* Participer aux projets transverses de l'équipe notamment la marque employeur, l'organisation d'événements, etc.
* Vous évoluerez au cœur d'une équipe pleinement mobilisée autour de la qualité de l'expérience candidat.
PROFIL DU CANDIDAT
* De formation supérieure Bac +5, vous avez déjà réalisé un premier stage en entreprise et vous souhaitez approfondir votre connaissance des RH et du recrutement.
* Vous vous accomplissez dans le recrutement et aimez évoluer dans un environnement très vivant et qualitatif.
On dit de vous que vous êtes une personne ouverte, à l'écoute, intuitive, orientée vers l'action, curieuse, dotée d'une bonne culture générale et connectée au monde qui vous entoure.
* Vous maitrisez bien l'...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:50
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Hermès Commercial est la division d'Hermès Sellier en charge des flux commerciaux vers le réseau, des flux commerciaux retours et après-vente, et du support opérationnel aux magasins.
Les flux commerciaux vers le réseau comprennent les opérations logistiques, la gestion commerciale et les opérations de douane et de transport.
Leur finalité est de livrer les bons produits au bon endroit et au bon moment .
Eléments de contexte :
La Direction Logistique s'organise en 4 Directions :
* La Direction des Opérations Flux Entrants depuis la réception, le déballage, le contrôle, jusqu'au conditionnement ;
* La Direction des Opérations Flux Sortants qui stocke, prépare, personnalise et expédie les commandes (jusqu'aux quais) ;
* La Direction Efficience Opérationnelle regroupant 5 pôles (la Coordination des Stocks, l'Ingénierie et Support, la Maintenance, l'Animation Qualité Logistique et les Projets) ;
* La Direction en charge du pilotage de la prestation logistique.
Mission :
Au sein de la Direction Logistique (environ 300 personnes), la Direction Efficience Opérationnelle assure la qualité de nos prestations, la performance de nos opérations et la fiabilité du maillon logistique au sein de la chaine de distribution.
En tant que stagiaire, au sein du site de la logistique centrale du Groupe, vous êtes rattaché(e) à un chef de projet ingénierie logistique.
Vos fonctions principales seront les suivantes :
Participer au projet groupe de changement d'outil de reporting
* Réaliser l'état des lieux, et spécification des rapports existants sur l'ancien outil de reporting
* Rationaliser les rapports existants
* Basculer les rapports sur le nouvel outil de reporting (powerBi)
* Construire la refonte de la documentation du modèle de données et des tableaux de bord
* Assurer une communication efficace avec toutes les parties prenantes du projet
Coordonner les nouveaux besoins en reporting pour la Direction Logistique
* Cadrer les demandes auprès des équipes opérationnelles logistiques suite aux nouveaux projets et process
* Prendre part à la conception et à la réalisation de tableau de bord PowerBI et SCI
* Former les utilisateurs pour la prise en main de l'outil et des tableaux
* Participer à la collecte de retour d'expérience et le ré-intégrer si besoin
Animer la communauté data
* Participer à l'animation de la gouvernance ainsi qu'aux projets liés aux données
* Aider les collaborateurs des différentes directions à monter en compétence sur les concepts DATA
* Accompagner les utilisateurs lors du déploiement du nouvel outil de pilotage
Profil recherché :
Actuellement étudiant en Master 2 au sein d'une université ou d'une école d'ingénieurs , vous avez une bonne aisance avec les outils informatiques, les bases de données, et une connaissance des environnements Supply Chain.
Vous maîtrisez des langages de programmat...
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Type: Permanent Location: BOBIGNY, FR-93
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:49
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* Participer à la construction et la formalisation du plan de production et gérer quotidiennement des plannings : construction des plannings de fabrication au produit et par façonnier, suivi quotidien des avancées de la fabrication, identification des risques de retards et des points bloquants ;
* Assurer un reporting en temps réel : mise à jour des données de livraison, reporting hebdomadaire (analyse des livraisons et plannings).
* Travailler à l'optimisation d'outils de planification de production et de suivi des livraisons, à partir des outils de gestion existants (Excel, M3), optimisation d'outils de planification permettant de prioriser, cadencer, suivre et améliorer les performances de production.
* A partir des priorités modèles, fixer les priorités d'achats matières et fournitures : suivi fin de leur approvisionnement et de leur dispatch aux différents fabricants.
* Suivre l'avancement de l'industrialisation, et des éventuels changements de priorités ou d'échéance induits par les évolutions du plan de production.
* Contribuer aux analyses de fin de saison : bilan de performance des livraisons par fabricant.
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:49
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Hermès s'engage depuis plusieurs années en faveur de l'inclusion des personnes en situation de handicap.
Notre dernier Accord Handicap Groupe Hermès à pour objectif de poursuivre nos actions en faveur du recrutement, de l'intégration et du maintien dans l'emploi des personnes en situation de handicap.
Comme chaque année, nous vous proposons de participer aux Duodays du mois de Novembre 2025.
Cette journée est une opportunité, pour toute personne en situation de handicap de:
* S'immerger au sein d'une maison familiale et artisanale,
* Découvrir un métier en cohérence avec votre projet professionnel et votre parcours professionnel,
* Et partager la vie quotidienne d'une équipe.
Quand? Idéalement se rendre disponible la semaine du 17 novembre pour une journée.
Où? Paris 8ème ou Pantin (93)
Quels sont les métiers qui vous ouvrent leurs portes? Nos fonctions support telles que la Communication, Finance, Audit, RH, Juridique, Immobilier...
Pré-recquis pour candidater :
* Disposer d'une reconnaissance RQTH ou équivalent
* Disposer d'un projet professionnel en lien avec la Direction souhaitée
* Etre disponible une journée
* Envoyer son CV et répondre aux questions lors du dépôt de candidature
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:48
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Maison Hermès - Groupe HMM - Fabrique de Roye
Dans un contexte de forte croissance, la fabrique de Roye (Groupe Hermès Manufacture de Métaux) recherche pour Septembre 2025 un alternant en Supply Chain pour une durée de 1 à 2 ans.
Grace à l'implication et au savoir-faire d'exception des 110 salariés du site, la fabrique située à Roye, réalise le matriçage, l'usinage et l'assemblage de pièces métalliques, pour différents clients internes et externes.
Rattaché(e) au responsable Supply Chain, à la suite d'une période d'intégration pour découvrir les processus de production du groupe HMM et de sa fabrique de Roye, l'alternant aura l'opportunité de travailler en 360° sur la planification client et sera amené à proposer des axes d'amélioration des processus existants.
Principales activités
* Planifier les commandes clients en lien avec la planification
Vous aurez la charge du poste d'ADV pour un portefeuille client à définir :
* Créer et confirmer des commandes (quantité, date de livraison et tarif)
* Analyse du CBN selon urgences
* Replanification du planning client interne et MAJOA (externe)
* Création des BL (Bons de Livraisons) et enregistrement des mouvements de stocks associés
* Facturation, suivi et archivage
* Mise en place du reporting du suivi des retards BL livrés au client
* Participation aux différentes réunions supply chain pour suivi du retard et priorités clients
La liste des tâches et projets est non exhaustive et peut évoluer en fonction du candidat.
Il est également attendu par le candidat une force de proposition d'amélioration continue dans la mise en place d'indicateurs et de routines afin de fluidifier la charge de travail.
Profil du candidat
BAC +2 en Supply Chain/Logistique/Gestion de production (BTS, Licence, etc...)
Capacité d'analyse factuelle et critique, autonomie, capacité de travail en équipe (projet) et en individuel, capacités d'adaptation.
Attrait pour les mathématiques et la logique.
Savoir être : Simplicité, aisance relationnelle notamment clientèle et sens de l'écoute et du dialogue, gestion du stress et des priorités.
Compétences techniques requises
Maitrise du pack Office.
Maitrise et logique d'un ERP."Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: ROYE(80), FR-80
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:47
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La Direction du Conseil Interne a pour mission d'accompagner Hermès et ses différentes Directions Générales dans sa transformation, sur des sujets d'importance ou transverses.
Dans ce cadre, la Direction du Conseil Interne propose des évolutions en termes d'organisation, de processus et d'outils.
La Direction du Conseil Interne pilote un portefeuille de projets couvrant un large périmètre d'intervention :
* Stratégie et études : étude de marché, élaboration de visions stratégiques, vision digitale et omnicanale
* Organisation : états des lieux et recommandations d'évolution d'organisation
* Efficacité opérationnelle : amélioration des processus magasin, du développement produit, de la supply chain, ...
* Accompagnement du changement et pilotage de projets majeurs du Groupe (exemple : projets d'intégration)
Au travers des projets qui lui sont confiés, elle propose des recommandations et accompagne leur mise en oeuvre.
Le poste est rattaché au Directeur du Conseil Interne.
L'équipe se compose de cinq personnes (Responsables de Projets et Chefs de Projets).
Le poste est à pourvoir en CDI dès que possible et sera basé au Pré-Saint-Gervais.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !
Les missions :
En tant que Responsable de Projets, vous intervenez sur un champ d'application très large au sein de la Maison :
* Les filiales et divisions métiers (telles que Hermès Maroquinerie Sellerie, La Montre Hermès, Hermès Maison, ...) ;
* Les filiales et les zones de distribution au sein du Groupe, en France mais aussi à l'étranger ;
* Les directions centrales et fonctions supports de la Maison (telles que la Direction Artistique, la Logistique, la Communication, ...)
Vous menez vos missions auprès des clients internes dans le respect des engagements, de façon autonome ou avec le Directeur du Conseil interne :
* Identifier les besoins et réaliser le cadrage en amont des projets (définition de la vision et de la méthodologie...)
* Organiser et mener les travaux avec les différents clients internes (analyses, entretiens, ateliers de travail...)
* Proposer des recommandations
* Identifier les actions de gestion du changement nécessaires et participer le cas échéant à leur mise en œuvre
* Porter la responsabilité du projet vis-à-vis du Directeur de l'entité cliente : être garant de l'atteinte des objectifs, piloter le planning
* Encadrer un(e) Chef de projet sur certains projets d'ampleur, organiser les travaux
Vous contribuez au développement de l'équipe Conseil interne et de son rôle au sein d'Hermès :
* Développer des relations durables avec l'ensemble des clients internes : suivi régulier à l'issue des projets, identification de nouveaux besoins
* Capitaliser sur ses expériences, afin de favoriser la transversalité entre les diff...
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Type: Permanent Location: LE PRE ST GERVAIS, FR-IDF
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:47
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Notre société :
Hermès Maroquinerie Sellerie recherche pour son pôle production Paris Val de Seine un Stagiaire Chargé de Projets HSE (H/F) pour une durée de 6 mois à compter de septembre 2025.
Vos principales responsabilités :
Rattaché(e) au Responsable HSE-Maintenance, vous contribuez à l'atteinte des objectifs du site de production en prenant en charge les missions suivantes :
* Participation au suivi des exigences réglementaires et à la mise à jour des évaluations de risque
* Réduction de l'accidentologie :
+ Pilotage de groupe de travail
+ Définition de standard
+ Pilotage des indicateurs
* Animation de la communauté des relais Ergonomie : participation aux méthode REPERES, Benchmark et mise en place des Bonnes Pratiques Ergonomiques
* Contribuer au développement de la culture HSE (communication, formation et accompagnement) : visite d'ateliers, accompagnement des relais HSE, suivi des plans d'actions
* Participation à la vie du service HSE (réalisation d'analyses d'accidents, réalisation de communications, accompagnement de projets suivant l'accidentologie etc.)
Votre profil :
* Etudiant(e) Bac+5 en école d'ingénieur ou cursus universitaire avec spécialisation en HSE, vous souhaitez Notre société :
Hermès Maroquinerie Sellerie recherche pour son pôle production Paris Val de Seine un Stagiaire Chargé de Projets HSE (H/F) pour une durée de 6 mois à compter de septembre 2025.
Vos principales responsabilités :
Rattaché(e) au Responsable HSE-Maintenance, vous contribuez à l'atteinte des objectifs du site de production en prenant en charge les missions suivantes :
* Participation au suivi des exigences réglementaires et à la mise à jour des évaluations de risque
* Réduction de l'accidentologie :
+ Pilotage de groupe de travail
+ Définition de standard
+ Pilotage des indicateurs
* Animation de la communauté des relais Ergonomie : participation aux méthode REPERES, Benchmark et mise en place des Bonnes Pratiques Ergonomiques
* Contribuer au développement de la culture HSE (communication, formation et accompagnement) : visite d'ateliers, accompagnement des relais HSE, suivi des plans d'actions
* Participation à la vie du service HSE (réalisation d'analyses d'accidents, réalisation de communications, accompagnement de projets suivant l'accidentologie etc.)
Votre profil :
* Etudiant(e) Bac+5 en école d'ingénieur ou cursus universitaire avec spécialisation en HSE, vous souhaitez vous investir dans un stage riche et formateur
* 1ère expérience en entreprise où vous avez su mettre en avant votre goût pour le terrain, votre sens de l'organisation, votre rigueur et votre sens de l'initiative
* Aisance relationnelle, capacité d'écoute et autonomie
* Qualités rédactionnelles et expérience en gestion de projets
* Bon niveau sur le Pack Office, en partic...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:46
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Mission
Le rôle du Directeur Formation Groupe et Learning Expérience consistera à repenser l'offre et l'approche de la formation et du développement du collectif.
Afin de contribuer à rendre le collaborateur acteur de son développement, le Directeur Formation Groupe et Learning Expérience garantit une offre de parcours adaptée et évolutive, en cohérence avec les enjeux de la maison et la stratégie de la DRH groupe (ambition d'assurer la pérennité des valeurs de la maison et de sa culture singulière, de répondre aux enjeux stratégiques d'aujourd'hui et de demain, d'accompagner le développement et l'épanouissement professionnel des collaborateurs et du collectif)
Principales activités
* Définir la stratégie Learning du groupe et les orientations de la formation
* Conseiller et accompagner les filiales dans leur stratégie de formation
* Nourrir une veille constante sur lesnouvelles tendances de formation
* Coordonner et articuler la cohérence de l'offre groupe/régional/local
* Proposer des parcours de développement multimodaux internationaux, singuliers et de grande qualité.
* Concevoir, déployer et organiser les programmes de formation groupe
* Proposer une politique de communication claire, en faisant preuve de créativité, d'audace et d'anticipation
* Animer et responsabiliser le collectif des acteurs de la formation
* Garantir le pilotage de la formation et du développement des collaborateurs avec une data fiable
* manager et animer un collectif de 12 collaborateurs
Profil
* De formation supérieure bac+5, vous vous appuyez sur une expérience professionnelle d'au moins 15 ans dans le domaine des Ressources Humaines et de la Formation, ou alternativement dans un domaine fonctionnel vous ayant amené à développer de solides compétences relationnelles, de gestion de projet et d'accompagnement de transformations
* Vous êtes reconnu(e) pour vos compétences de leadership, relationnelles, managériales ainsi que pour vos qualités de créativité et d'innovation
* Vous maitrisez la gestion de projet, les méthodes et outils d'ingénierie pédagogique (conception de parcours, LMS, e-learning...), les dispositifs d'accompagnement au changement et portez une forte curiosité aux nouveaux modes d'apprentissage
* Vous aimez travailler en mode projet avec une forte orientation business, clients et résultats
* Vous êtes curieux, proactif, pragmatique et vous avez envie d'apprendre et de contribuer au développement des compétences de tous au travers de dispositifs innovants.
* Vous parlez anglais couramment
* Spécificités du poste : Forte disponibilité en soirée pour accompagner les groupes en formation, déplacements fréquents en France et à l'international
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:46
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Description de l'organisation
La Holding (Hermès International) est composée de différentes expertises transversales qui conseillent et accompagnent toutes les business units et filiales.
Ces expertises contribuent à optimiser encore leurs opérations et à travailler dans l'esprit du service.
Hermès International a pour missions de :
- Définir la stratégie du Groupe, ses axes de développement et de diversification
- Faire vivre le projet d'entreprise
- Assurer le pilotage de l'activité et la rentabilité du Groupe
- Fixer les objectifs de chaque direction générale
Description de l'emploi
Hermès, maison d'artisans, est fière d'une tradition de communication ancrée et vivante de création et de conception de très beaux objets de communication.
Sa stratégie de communication repose sur le rayonnement de la signature Hermès dans un esprit de synthèse des messages corporate, institutionnels et offre tout autant que sur la protection de son modèle d'entreprise.
Le métier de la communication chez Hermès est mu par les mêmes principes que ceux de l'ensemble des métiers : l'acte créatif et non marketing comme point de départ, l'excellence des savoir-faire, l'exigence de qualité d'exécution et le respect du cadre budgétaire et temporel.
Contexte
La Direction de la communication réunit des experts de la stratégie, de la conception, de la production et de l'activation des outils de communication, implémentés par les filiales du Groupe.
Il s'agit d'une équipe dont la mission est de faire rayonner la maison tout autant que de protéger son modèle d'entreprise.
Forte d'une tradition de communication singulière, la maison Hermès porte une attention particulière à la pertinence de ses messages tout autant qu'à la qualité de ses réalisations, tant à travers des idées originales qu'à travers une qualité d'exécution irréprochable.
La maison Hermès parle d'une même voix à travers le monde tout en préservant et en encourageant les sensibilités et expressions locales.
L'équilibre entre une cohérence de ton et une richesse multi-locale est un point clé du rôle de l'équipe de communication.
C'est dans le dialogue et le respect des libertés de création et d'activation que cet équilibre se fait.
Principales missions
Le directeur média, sous la responsabilité de la directrice média et réseaux sociaux, aura pour mission de :
Construire et porter la vision média
* Faire grandir l'empreinte de la Maison de façon singulière, innovante et impactante à travers les médias hors ligne et en ligne, à court, moyen et long terme sans surexposer la marque
* Définir la stratégie média du Groupe autour des valeurs de la Maison de manière centralisée et en soutien des filiales
* Définir une stratégie de présence et d'engagement et construire une pertinence médiatique pour l'ensemble des activations en complémentarité avec la stratégie Presse/influence et réseaux sociaux.
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:45
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Division or Field Office:
New York Branch Office
Department of Position: Claims Department
Work from:
Home in NY Salary Range:
$64,987.00-$103,810.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.
* The ideal candidate will live within a reasonable driving distance to Rochester, NY
* This is a remote/work from home position with remote equipment included
Duties and Responsibilities
* Conducts investigations, evaluate and make recommendations regarding coverage and liability.
* Handles claims involving complex liability, damages or coverages.
* Negotiates with all parties, or their representatives, within designated authority.
* Documents the file and submits reports.
* Identifies subrogation opportunities and initiates appropriate action.
* Completes ...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:44
-
Division or Field Office:
Wisconsin Branch Office
Department of Position: Field Operations Department
Work from:
Home, within assigned territory Salary Range:
$72,784.00-$116,265.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
* The candidate ideally will live in the greater Green Bay, Wisconsin area and service that area and surrounding territories.
* A company car will be provided.
Recruits, trains and guides assigned Agents in matters of sales, underwriting and re-underwriting, profitability, agency management and related matters.
Serves as a company representative in maintaining favorable Policyholder relationships.
Interacts with, supports, coaches and motivates Agents.
Duties and Responsibilities
* Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers.
Selects, hires, trains, and develops new independent Agents to become self-supporting and viable company representatives.
* Influen...
....Read more...
Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:44
-
Compensation
$18.00 Hourly
Job Description
To apply, simply TEXT USIC to 90206 to connect with our hiring team today.
Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!
The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety.
We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment.
Our communities are your communities.
If you’re looking for growth, we’ve got you covered.
We provide a quality training program and opportunities for advancement.
No prior locating experience needed!
Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle.
We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.
Your Responsibilities as a Locator:
* Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
* Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
These are daytime, full-time positions and overtime is required.
We have a 48-hour turnaround time on most locates, which means we generally work the day after holidays and some weekends, as needed.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* High-quality company vehicle & fuel card – All work-related expenses are paid.
This means you won't be putting mileage on your personal vehicle for work.
* Company laptop, phone, & equipment – Advanced technology you can count on.
* DailyPay – Access your pay when you need it.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer match program.
* PTO & paid holidays – Even in your first year, so you can spend time with your loved ones.
* Weekend & holiday on-call pay – Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency.
* Technician Incentive Plan – Bonuses based on individual quality & safety results, as well as tenure.
* Career Path Program (CPP) – Unmatched in our industry.
We recognize employees who strive to be the best in their roles with distinctive titles, promotions, and more.
* Outstanding Marks Program – Earn points for tenure, safety, and quality milestones...
....Read more...
Type: Permanent Location: Pell City, US-AL
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:43
-
Compensation
$20.00 Hourly
Job Description
Compensation: $20.00 per hour for new locators; negotiable for those with prior locating experience.
To apply, simply TEXT USIC to 90206 to connect with our hiring team today.
Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!
The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety.
We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment.
Our communities are your communities.
If you’re looking for growth, we’ve got you covered.
We provide a quality training program and opportunities for advancement.
No prior locating experience needed!
Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle.
We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.
Your Responsibilities as a Locator:
* Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
* Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
These are daytime, full-time positions and overtime is required.
We have a 48-hour turnaround time on most locates, which means we generally work the day after holidays and some weekends, as needed.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* High-quality company vehicle & fuel card – All work-related expenses are paid.
This means you won't be putting mileage on your personal vehicle for work.
* Company laptop, phone, & equipment – Advanced technology you can count on.
* DailyPay – Access your pay when you need it.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer match program.
* PTO & paid holidays – Even in your first year, so you can spend time with your loved ones.
* Weekend & holiday on-call pay – Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency.
* Technician Incentive Plan – Bonuses based on individual quality & safety results, as well as tenure.
* Career Path Program (CPP) – Unmatched in our industry.
We recognize employees who strive to be the best in their roles with distinctive titles, promotions,...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: 20
Posted: 2025-06-24 18:24:43
-
Compensation
$21.00 Hourly
Job Description
Compensation: The starting rate ranges from $21.00 per hour for new locators to $33.00 per hour for those with substantial prior locating experience.
To apply, simply TEXT USIC to 90206 to connect with our hiring team today.
Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!
The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety.
We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment.
Our communities are your communities.
If you’re looking for growth, we’ve got you covered.
We provide a quality training program and opportunities for advancement.
No prior locating experience needed!
Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle.
We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.
Your Responsibilities as a Locator:
* Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
* Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
These are daytime, full-time positions and overtime is required.
We have a 48-hour turnaround time on most locates, which means we generally work the day after holidays and some weekends, as needed.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* High-quality company vehicle & fuel card – All work-related expenses are paid.
This means you won't be putting mileage on your personal vehicle for work.
* Company laptop, phone, & equipment – Advanced technology you can count on.
* DailyPay – Access your pay when you need it.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer match program.
* PTO & paid holidays – Even in your first year, so you can spend time with your loved ones.
* Weekend & holiday on-call pay – Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency.
* Technician Incentive Plan – Bonuses based on individual quality & safety results, as well as tenure.
* Career Path Program (CPP) – Unmatched in our industry.
We recognize employees who strive to be the best in...
....Read more...
Type: Permanent Location: Rockford, US-IL
Salary / Rate: 21
Posted: 2025-06-24 18:24:42
-
Compensation
$20.00 Hourly
Job Description
Compensation: $20.00 per hour for new locators; negotiable for those with prior locating experience.
To apply, simply TEXT USIC to 90206 to connect with our hiring team today.
Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!
The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety.
We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment.
Our communities are your communities.
If you’re looking for growth, we’ve got you covered.
We provide a quality training program and opportunities for advancement.
No prior locating experience needed!
Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle.
We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.
Your Responsibilities as a Locator:
* Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
* Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
These are daytime, full-time positions and overtime is required.
We have a 48-hour turnaround time on most locates, which means we generally work the day after holidays and some weekends, as needed.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* High-quality company vehicle & fuel card – All work-related expenses are paid.
This means you won't be putting mileage on your personal vehicle for work.
* Company laptop, phone, & equipment – Advanced technology you can count on.
* DailyPay – Access your pay when you need it.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer match program.
* PTO & paid holidays – Even in your first year, so you can spend time with your loved ones.
* Weekend & holiday on-call pay – Earn extra money while on call over the weekend or on a company holiday, even if not called out to an emergency.
* Technician Incentive Plan – Bonuses based on individual quality & safety results, as well as tenure.
* Career Path Program (CPP) – Unmatched in our industry.
We recognize employees who strive to be the best in their roles with distinctive titles, promotions,...
....Read more...
Type: Permanent Location: Frisco, US-TX
Salary / Rate: 20
Posted: 2025-06-24 18:24:41
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:40
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:40
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:39
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:38
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:38
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:37
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:37
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Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:36
-
Description & Requirements
Maximus is seeking a Senior Director, Technical Projects.
The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its Maximus Health Solutions.
The Senior Director is responsible for driving excellence and innovation in business operations.
This is a remote position.
Essential Duties and Responsibilities:
- Advise projects on technical matters to address needs of the client and other stakeholders.
- Serve as the technical lead and key point of contact for the design of complex information technology solutions.
- Serve as the key technical point of contact in developing the technical solutions in response to Request for Proposals (RFPs).
- Participate in pre-marketing activities and the writing of proposals.
- Develop and present technical white papers and solution presentations.
Job-Specific Essential Duties and Responsibilities:
- Build and execute an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, continuous improvement, and project compliance with contract operational service level agreements.
- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Serve as the technical lead and key point of contact for the design and delivery of information technology solutions.
- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.
- Implement and oversee changes and special projects with responsibility over all phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.
- Collaborate with business operations and executive management to develop, monitor, and revise performance goals, objectives, and process improvements.
Efficiencies are identified and measured.
- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.
- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.
- Oversees performance and management of CRM (MaxEB), Genesys, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.
- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.
- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.
- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and perform...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-24 18:24:36