-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier-3 engineering support for Microsoft 365 GCC, Exchange Online, hybrid Exchange Server, and SharePoint Online environments, ensuring platform availability, performance, and security.
- Manage, monitor, restore, and optimize enterprise email and messaging services, including mailbox services, transport, retention, and e-discovery capabilities.
- Support SharePoint Online platform operations, including site collections, permissions, integrations, and collaboration workloads aligned with enterprise messaging services.
- Plan, test, execute, and support upgrades, patches, and migrations across cloud and hybrid environments while minimizing user impact and service disruption.
- Perform break-fix restoration, root cause analysis, and complex incident resolution in coordination with incident management and cybersecurity teams.
- Support the segregation and elimination of malicious software and spam traffic in accordance with security policies and directives.
- Develop and maintain technical documentation, standard operating procedures, and platform diagrams.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent years of relevant experience.
- 5+ years supporting Microsoft enterprise collaboration platforms, including Microsoft 365, Exchange, and/or SharePoint in cloud or hybrid environments.
- Demonstrated experience administering Microsoft 365 (Government or Commercial) environments, including Exchange Online and hybrid Exchange Server, supporting large enterprise user populations (10,000+ users).
- Hands-on experience providing Tier-3 engineering support, including complex incident resolution, root cause analysis, service restoration, and execution of approved changes in production cloud and hybrid environments.
- Experience administering SharePoint Online, including site collections, permissions, governance controls, and integration with Microsoft 365 collaboration services.
- Experience planning and executing upgrades, patches, and migrations for enterprise messaging and collaboration platforms.
- Working knowledge of email security and malware mitigation, including spam filtering, malicious content isolation, and alignment with cybersecurity policies and NIST SP 800-53 controls.
- Ability to obtain and maintain a Public Trust (or higher) clearance.
Preferred Skills and Qualifications:
- Microsoft 365 certification
- Hands-on experience with Microsoft 365 GCC or other regulated government cloud environments.
- Experience supporting large-scale hybrid Exchange deployments.
- Strong understanding of email security, spam filtering, and malware mitigation.
- Experience with SharePoint Online administration and integration with Teams and Exchange.
- Familiarity with ServiceNow or similar ITSM ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier-3 engineering support for Microsoft 365 GCC, Exchange Online, hybrid Exchange Server, and SharePoint Online environments, ensuring platform availability, performance, and security.
- Manage, monitor, restore, and optimize enterprise email and messaging services, including mailbox services, transport, retention, and e-discovery capabilities.
- Support SharePoint Online platform operations, including site collections, permissions, integrations, and collaboration workloads aligned with enterprise messaging services.
- Plan, test, execute, and support upgrades, patches, and migrations across cloud and hybrid environments while minimizing user impact and service disruption.
- Perform break-fix restoration, root cause analysis, and complex incident resolution in coordination with incident management and cybersecurity teams.
- Support the segregation and elimination of malicious software and spam traffic in accordance with security policies and directives.
- Develop and maintain technical documentation, standard operating procedures, and platform diagrams.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent years of relevant experience.
- 5+ years supporting Microsoft enterprise collaboration platforms, including Microsoft 365, Exchange, and/or SharePoint in cloud or hybrid environments.
- Demonstrated experience administering Microsoft 365 (Government or Commercial) environments, including Exchange Online and hybrid Exchange Server, supporting large enterprise user populations (10,000+ users).
- Hands-on experience providing Tier-3 engineering support, including complex incident resolution, root cause analysis, service restoration, and execution of approved changes in production cloud and hybrid environments.
- Experience administering SharePoint Online, including site collections, permissions, governance controls, and integration with Microsoft 365 collaboration services.
- Experience planning and executing upgrades, patches, and migrations for enterprise messaging and collaboration platforms.
- Working knowledge of email security and malware mitigation, including spam filtering, malicious content isolation, and alignment with cybersecurity policies and NIST SP 800-53 controls.
- Ability to obtain and maintain a Public Trust (or higher) clearance.
Preferred Skills and Qualifications:
- Microsoft 365 certification
- Hands-on experience with Microsoft 365 GCC or other regulated government cloud environments.
- Experience supporting large-scale hybrid Exchange deployments.
- Strong understanding of email security, spam filtering, and malware mitigation.
- Experience with SharePoint Online administration and integration with Teams and Exchange.
- Familiarity with ServiceNow or similar ITSM ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier-3 engineering support for Microsoft 365 GCC, Exchange Online, hybrid Exchange Server, and SharePoint Online environments, ensuring platform availability, performance, and security.
- Manage, monitor, restore, and optimize enterprise email and messaging services, including mailbox services, transport, retention, and e-discovery capabilities.
- Support SharePoint Online platform operations, including site collections, permissions, integrations, and collaboration workloads aligned with enterprise messaging services.
- Plan, test, execute, and support upgrades, patches, and migrations across cloud and hybrid environments while minimizing user impact and service disruption.
- Perform break-fix restoration, root cause analysis, and complex incident resolution in coordination with incident management and cybersecurity teams.
- Support the segregation and elimination of malicious software and spam traffic in accordance with security policies and directives.
- Develop and maintain technical documentation, standard operating procedures, and platform diagrams.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent years of relevant experience.
- 5+ years supporting Microsoft enterprise collaboration platforms, including Microsoft 365, Exchange, and/or SharePoint in cloud or hybrid environments.
- Demonstrated experience administering Microsoft 365 (Government or Commercial) environments, including Exchange Online and hybrid Exchange Server, supporting large enterprise user populations (10,000+ users).
- Hands-on experience providing Tier-3 engineering support, including complex incident resolution, root cause analysis, service restoration, and execution of approved changes in production cloud and hybrid environments.
- Experience administering SharePoint Online, including site collections, permissions, governance controls, and integration with Microsoft 365 collaboration services.
- Experience planning and executing upgrades, patches, and migrations for enterprise messaging and collaboration platforms.
- Working knowledge of email security and malware mitigation, including spam filtering, malicious content isolation, and alignment with cybersecurity policies and NIST SP 800-53 controls.
- Ability to obtain and maintain a Public Trust (or higher) clearance.
Preferred Skills and Qualifications:
- Microsoft 365 certification
- Hands-on experience with Microsoft 365 GCC or other regulated government cloud environments.
- Experience supporting large-scale hybrid Exchange deployments.
- Strong understanding of email security, spam filtering, and malware mitigation.
- Experience with SharePoint Online administration and integration with Teams and Exchange.
- Familiarity with ServiceNow or similar ITSM ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier-3 engineering support for Microsoft 365 GCC, Exchange Online, hybrid Exchange Server, and SharePoint Online environments, ensuring platform availability, performance, and security.
- Manage, monitor, restore, and optimize enterprise email and messaging services, including mailbox services, transport, retention, and e-discovery capabilities.
- Support SharePoint Online platform operations, including site collections, permissions, integrations, and collaboration workloads aligned with enterprise messaging services.
- Plan, test, execute, and support upgrades, patches, and migrations across cloud and hybrid environments while minimizing user impact and service disruption.
- Perform break-fix restoration, root cause analysis, and complex incident resolution in coordination with incident management and cybersecurity teams.
- Support the segregation and elimination of malicious software and spam traffic in accordance with security policies and directives.
- Develop and maintain technical documentation, standard operating procedures, and platform diagrams.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent years of relevant experience.
- 5+ years supporting Microsoft enterprise collaboration platforms, including Microsoft 365, Exchange, and/or SharePoint in cloud or hybrid environments.
- Demonstrated experience administering Microsoft 365 (Government or Commercial) environments, including Exchange Online and hybrid Exchange Server, supporting large enterprise user populations (10,000+ users).
- Hands-on experience providing Tier-3 engineering support, including complex incident resolution, root cause analysis, service restoration, and execution of approved changes in production cloud and hybrid environments.
- Experience administering SharePoint Online, including site collections, permissions, governance controls, and integration with Microsoft 365 collaboration services.
- Experience planning and executing upgrades, patches, and migrations for enterprise messaging and collaboration platforms.
- Working knowledge of email security and malware mitigation, including spam filtering, malicious content isolation, and alignment with cybersecurity policies and NIST SP 800-53 controls.
- Ability to obtain and maintain a Public Trust (or higher) clearance.
Preferred Skills and Qualifications:
- Microsoft 365 certification
- Hands-on experience with Microsoft 365 GCC or other regulated government cloud environments.
- Experience supporting large-scale hybrid Exchange deployments.
- Strong understanding of email security, spam filtering, and malware mitigation.
- Experience with SharePoint Online administration and integration with Teams and Exchange.
- Familiarity with ServiceNow or similar ITSM ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:54
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier-3 engineering support for Microsoft 365 GCC, Exchange Online, hybrid Exchange Server, and SharePoint Online environments, ensuring platform availability, performance, and security.
- Manage, monitor, restore, and optimize enterprise email and messaging services, including mailbox services, transport, retention, and e-discovery capabilities.
- Support SharePoint Online platform operations, including site collections, permissions, integrations, and collaboration workloads aligned with enterprise messaging services.
- Plan, test, execute, and support upgrades, patches, and migrations across cloud and hybrid environments while minimizing user impact and service disruption.
- Perform break-fix restoration, root cause analysis, and complex incident resolution in coordination with incident management and cybersecurity teams.
- Support the segregation and elimination of malicious software and spam traffic in accordance with security policies and directives.
- Develop and maintain technical documentation, standard operating procedures, and platform diagrams.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent years of relevant experience.
- 5+ years supporting Microsoft enterprise collaboration platforms, including Microsoft 365, Exchange, and/or SharePoint in cloud or hybrid environments.
- Demonstrated experience administering Microsoft 365 (Government or Commercial) environments, including Exchange Online and hybrid Exchange Server, supporting large enterprise user populations (10,000+ users).
- Hands-on experience providing Tier-3 engineering support, including complex incident resolution, root cause analysis, service restoration, and execution of approved changes in production cloud and hybrid environments.
- Experience administering SharePoint Online, including site collections, permissions, governance controls, and integration with Microsoft 365 collaboration services.
- Experience planning and executing upgrades, patches, and migrations for enterprise messaging and collaboration platforms.
- Working knowledge of email security and malware mitigation, including spam filtering, malicious content isolation, and alignment with cybersecurity policies and NIST SP 800-53 controls.
- Ability to obtain and maintain a Public Trust (or higher) clearance.
Preferred Skills and Qualifications:
- Microsoft 365 certification
- Hands-on experience with Microsoft 365 GCC or other regulated government cloud environments.
- Experience supporting large-scale hybrid Exchange deployments.
- Strong understanding of email security, spam filtering, and malware mitigation.
- Experience with SharePoint Online administration and integration with Teams and Exchange.
- Familiarity with ServiceNow or similar ITSM ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:53
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:52
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:51
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:51
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:50
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:49
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:49
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:48
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:47
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:47
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:46
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:46
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:45
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:44
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:44
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:43
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:42
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:42
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:41
-
Accountabilities
1.
Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements.
2.
Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement.
3.
Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new entrant and experienced HPs.
4.
Use MI, quality outcomes, and qualitative insights to identify systemic risks; sponsor targeted interventions and track impact on quality, consistency, and customer outcomes.
5.
Line manage Clinical Delivery/SB Leads and Clinical Content Developers, to enhance capability, coach leaders, and ensure operating rhythm, decision rights, and escalation discipline.
6.
Chair/attend key governance forums; act as senior escalation point for complex clinical issues beyond operational remit and coordinate cross-functional recovery plans.
7.
Engage external stakeholders (e.g.
DWP) and partners to align expectations, respond to findings, and drive improvements across the benefit area.
Key Internal Stakeholders & Relationships
• Clinical Support Coaches
• Head of Operations & Delivery Enablement
• Operational Training and Development
• Clinical Delivery/SB Clinical Leads
• Clinical Content Developers
• Clinical Assurance Managers
• Quality Calibration and Audit Leads
• Commercial, Technology and Central Services
• Clinical Governance, Safeguarding & Policy
Key External Stakeholders & Relationships
• DWP stakeholders
• DRG and other clinical governance partners
• External suppliers/partners where relevant
Qualifications & Experience
Essential
• Qualified health professional with current registration/license to practice and continuous professional development compliance.
• Competent Disability Analyst in relevant benefit type, maintained approval and consistent performance in key role responsibilities.
• Demonstrable leadership of audit/assurance functions in clinical environments
• Proven experience clinically supporting and developing a team of health professionals and/or leading clinical change initiatives with positive outcomes.
• Experience in creating and executing action plans to consistently drive quality and performance improvement.
• Strong analytical skills with proficiency in Excel and PowerPoint
• Proven stakeholder management; able to influence and empower others to make proactive decisions
Desirable
• Management experience leading multi-disciplinary clinical teams
• Experience working within a multidisciplinary environment, building positive relationships across clinical, operational, and support services
Maximus Competencies
• Embraces Respect
• Partners Effectively
• Creates Innovative Solutions
• Focuses on the Customer
• Demonstrate...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-16 14:48:41
