-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:34
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:34
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:33
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:33
-
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
* Ability to work without supervision
* Ability to read shelf tags
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent oral/written communication skills
Desired Previous Experience:
* Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Essential Job Functions:
• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
• Read and follow directions given in the note section
• Ensure quality and freshness of all items chosen
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner
• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
• Process the orders through the point of sale (POS) system
• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
• Maintain organization and cleanliness of staging areas and equipment
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
• Perform required opening and clo...
....Read more...
Type: Permanent Location: Chatsworth, US-CA
Salary / Rate: 20.835
Posted: 2026-05-22 08:44:32
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:31
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:31
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:30
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:29
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:29
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:28
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:28
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:27
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:26
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:26
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:25
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:24
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:24
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:23
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:23
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:22
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:21
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:21
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:20
-
Essential Duties and Responsibilities:
- Provide support to clients attempting to complete their enrollments online by following standard operating procedures to ensure consistency and accuracy.
- Responsible for reading client inquiries via the web chat tool and then formulating a written response, answers case inquiries completes client enrollments and answers general questions via chat.
- Handle interactions with special populations clients, like Star Plus, Star Kids and Star Health and handles case management informing and complex or escalated concerns including complaints.
- Retrieve, research, and analyze data from multiple databases to answer client concerns.
- Identify situations requiring escalation to other departments or outside agencies.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Strong program knowledge and understanding of the customer service representative role.
- Excellent organizational, interpersonal, and verbal communication skills.
- Must possess excellent written communication skills, including the ability to use vocabulary, grammar and syntax that are both professional and appropriate to the target audience.
- Strong typing skills required.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantacco...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-05-22 08:44:19
