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Our DNA is made up of people, passion, personality and, of course, our great product.
Our store in Warsaw opened in November 2019.
Located in the same building as the Europejski Hotel, it showcases the Hermès collection in about 200 square meters of sales space.
What will your daily life look like?
You will make a first impression on customers related to the Hermès image and convey simplicity and generosity at all times.
Provide excellent customer service tailored to each customer's culture and personality, and maintain a pleasant shopping environment consistent with the Hermès brand image.
Develop sales of all products, always keeping in mind the quality and excellent service that Hermès wants to provide to its customers.
Contact current and potential customers to establish and maintain customer relationships and inform them of new products and services.
Identify and handle customer inquiries and concerns.
What will you need to be successful?
At least 3 years of customer service experience in a luxury retail or other high-end service environment
A natural passion for people and customer service
Ability to adapt to different cultures and a true sense of empathy
Team player attitude to achieve a common goal and go the extra mile
Good knowledge of our local customers
Fluency in English and Polish is mandatory, another languages is a plus
What can we offer you?
This we offer
- Lunch card
- Sports card
- PPK with TFI
- Life insurance
- Health care, including hospitalization
As a responsible employer, we are committed to ethics, diversity and iclusion.
Join the Hermès human adventure
....Read more...
Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: Not Specified
Posted: 2025-11-02 07:30:02
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MAJOR ACTIVTIES
1.
Support and follow sales and insure target achievements for Hermès Horloger
* Prepare strategic account plan and sales plan to maximize sales growth for existing accounts
* Provides analysis and assessments per stores & identify growth levers
2.
Provide a solid merchandising expertise
* Have a strong Hermès Horloger product knowledge
* Prepare source for budget, forecast, replenishment and sales performance report
3.
Build up strong relationship with clients and store staff
* Liaison between Stores and Commercial
* Be fully integrated, actively engaged and proactive with local team
4.
Reports and manage budget
* Handle ad hoc projects as assigned by supervisor
* Review sales performances weekly with management and provide assessment and u pgraded action plan
Animate store and implement Education & Service strategy for Hermès Horloger
* Participate to motivate the sales team to reach their objectives
* Evaluate sales associates watches knowledge, identify needs & set up a strong training development plan to improve sales and service
Watch Training implement and follow up
* Taking planning and execution aligned with watch strategy such as c oordinate and follow up on operational tasks
* Support execution & coordination of activities and in-store initiatives
....Read more...
Type: Permanent Location: Taipei City, TW-TPE
Salary / Rate: Not Specified
Posted: 2025-11-02 07:30:01
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Présentation de la société :
Hermès Distribution France, réseau Retail animé par les marchands d'Hermès au service de nos clients, est une division d'Hermès Sellier constituée d'un réseau de 22 magasins répartis sur le territoire français (16 succursales et 6 concessionnaires), 1 site e-commerce Hermès.fr
Ces magasins, répartis sur le territoire français, ont pour vocation de distribuer l'ensemble des créations des 16 métiers Hermès, tels que le cuir, la mode, la beauté, la maison, l'horlogerie et la bijouterie...
ainsi que le savoir-faire de la maison Shang Xia, tout en restant fidèle à son premier client : le cheval ! Chez Hermès : artisanat, excellence, authenticité riment aussi avec modernité, innovation.
Mission Générale :
Vous aimez mettre votre talent au service d'une équipe dédiée à un seul objectif : une expérience client unique ! Vous êtes passionné (e) par nos produits mais également, sensible à l'artisanat et à l'identité de notre maison.
Principales activités :
- Tel un " Maître de Maison ", vous accueillez chaleureusement la clientèle au sein de l'ensemble du magasin.
- Grâce à votre connaissance de l'équipe de vente, vous accompagnez le client jusqu'au département souhaité en faisant le lien avec le conseiller de vente.
- Vous proposez à tous nos clients une boisson, de manière généreuse, dans le respect d'un service d'hôtellerie " Haut de Gamme ".
Vous suivez les stocks de boissons et vous vous assurez de la propreté des espaces.
- Vous gérez l'accompagnement des clients dans une optique omnicanal (web to shop/vente à distance/shop to shop)
- Vous entretenez des relations étroites et suivies avec certains clients par une excellente connaissance de l'environnement (VIP, clients réguliers, etc...).
- Vous échangez avec les clients au sujet de leur expérience passée au sein de notre magasin.
- Vous reconnaissez et accueillez les personnalités en adoptant les protocoles correspondants.
- Vous gérez l'attente des métiers à volume (accessoires de mode, chaussures, bijouterie...) - Vous êtes acteur dans la prise de feedbacks afin d'être sans cesse dans une démarche d'amélioration continue.
- Vous apportez votre support pour toutes les demandes annexes.
Profil du candidat :
* Vous avez une expérience réussie dans l'accueil en magasin ou hôtellerie haut de gamme.
* Vous avez une excellente élocution.
* Vous êtes dynamique et enthousiaste.
* Vous êtes doté d'un excellent relationnel.
* Vous êtes disponible et rigoureux, vous avez le sens du service.
* Vous avez l'esprit d'équipe et vous êtes polyvalent.
* Vous êtes reconnu pour votre discrétion et votre confidentialité.
* Votre niveau d'anglais est courant.
Vous vous reconnaissez dans les valeurs que nous prônons au sein de nos équipes : Ethique, esprit d'équipe, curiosité, sens du service et de l'accueil, orientation qualité et simplicité.
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:30:01
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Au sein de H.A.B, pôle de fabrication interne d'Hermès BIJOUTERIE, la société CREATION JMC est un atelier de joaillerie renommé et à taille humaine travaillant sur des projets de moyenne et haute joaillerie.
Nous avons rejoint la Maison Hermès durant l'année 2023.
Notre activité est répartie sur 4 sites français situés en région parisienne, toulousaine et lyonnaise.
Nous proposons des savoir-faire artisanaux tels que la bijouterie, le polissage, et le sertissage, mais aussi des compétences de développement grâce à notre bureau d'étude ainsi que notre pôle méthodes et industrialisation.
Localisation :
Vous intègrerez le site de Toulouse.
Missions :
* Réaliser le serti d'un bijou/pièce en appliquant les procédés adéquats tout en respectant le cahier des charges clients et les instructions internes
* Retouche de serti après contrôle qualité
Profil du candidat
* Rigoureux, exigent, vous faites preuve d'autonomie et de proactivité
* Esprit d'équipe
* Maitrise de toutes les techniques de sertissage : serti à griffes, serti clos, serti à grains, serti rail
* Maitrise de l'ensemble des procédés de l'activité
....Read more...
Type: Permanent Location: TOULOUSE, FR-OCC
Salary / Rate: Not Specified
Posted: 2025-11-02 07:30:00
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Hermès Maroquinerie Sellerie (HMS) lance un parcours dédié afin de préparer des collaborateurs par un programme personnalisé et accéléré à prendre des responsabilités de Directeur(trice) de Production.
Dans le cadre de ce parcours sur mesure d'une durée estimée de deux ans, vous évoluerez sur plusieurs de nos sites HMS en France.
Nous demandons à nos candidats d'être mobiles géographiquement sur au moins deux pôles géographiques en France, durant le programme et à son terme.
Vous occuperez successivement et a minima trois missions, vous permettant de développer vos compétences opérationnelles, votre vision 360° et votre leadership, comme suit :
* la conduite d'un projet d'Amélioration Continue, pour un site ou un pôle différent de votre pôle d'origine ;
* une expérience de management opérationnel sur un site de production différent de votre pôle d'origine ;
* une mission transverse d'accompagnement de la Fabrication Interne au sein de la Direction de la Performance.
Ces missions seront ajustées sur site et en transverse en fonction de votre profil et de vos expériences passées.
A l'issue de ce parcours, vous serez en mesure de :
* Définir et mettre en œuvre le plan à moyen terme de fabrication d'un site
* Animer l'ensemble des équipes afin d'assurer la fabrication et la mise à disposition des produits de maroquinerie demandés dans le respect des exigences de savoir-faire et de qualité, des coûts et des délais prévus, en garantissant la conformité aux exigences des règlementations applicable
Profil et compétences
* 10 ans d'expérience professionnelle minimum
* Expérience et/ou appétence forte pour le management des équipes et des hommes, esprit collectif et capacité à fédérer
* Mobilité géographique sur au moins deux pôles géographiques (ex : Ardennes, Franche-Comté, Alpes, Auvergne, Normandie, ...)
* Orientation résultats, capacité à établir des priorités et à prendre des décisions dans un environnement en perpétuelle évolution, rigueur et autonomie
* Curiosité, capacités d'apprentissage et d'adaptation
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:30:00
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Positionnement :
Au sein du Métier PAP Femme, le titulaire reporte à la Directrice Achats.
Le titulaire encadre un acheteur junior Cuirs.
Principales activités :
Le pôle Achats Cuirs gère un portefeuille d'environ vingt fournisseurs, incluant les fournisseurs de kits cuirs.
La gestion de ce portefeuille est répartie entre le Responsable Achats et Qualité Cuir et l'acheteur de son équipe.
En plus de son rôle managérial, le Responsable assure également le pilotage opérationnel des fournisseurs relevant de son périmètre.
Le responsable Achats et Qualité Cuirs assure les missions principales suivantes :
1.
Contribuer au développement des Cuirs et kits cuirs
* Le pilotage du développement des cuirs et kits cuirs est sous la responsabilité de l'équipe Développement Matières.
Le responsable Achats et Qualité Cuirs échange régulièrement avec cette équipe durant la phase de développement.
* Il pilote les retours d'expérience de fin de saisons dans une démarche d'amélioration continue.
A
* Le Responsable Achats et Qualité Cuir, le Responsable Développement Cuirs et le Responsable développement Composants définissent ensemble l'attribution des développements chez les fournisseurs et anticipent les affectations de production.
* Avant toute nouvelle collaboration, le Responsable Achats et Qualité Cuirs évalue la fiabilité du fournisseur.
2.
Anticiper les achats dès la phase de collection
* Le Responsable Achats et Qualité Cuirs anticipe les risques d'approvisionnement en tenant compte des contraintes de délai, de capacité, de mise au point et de qualité.
* Il s'assure que les capacités disponibles répondent aux besoins de la Production.
* En fonction des prévisions commerciales et des cibles de démarrage des fabrications, au regard des délais d'industrialisation et de production, il décide des volumes à engager.
* Il travaille en étroite collaboration avec les équipes Supply Chain
* Il s'assure de la collecte exhaustive des éléments techniques (origine des peaux, type de tannage, piétage moyen, épaisseur, finition...) auprès du Développement matières et des fournisseurs.
* Il définit les taux de sécurité d'achat pour permettre aux approvisionneurs d'évaluer le volume des commandes à passer au regard du besoin brut, des stocks et des commandes en cours.
* Il est garant des paramétrages système qui impactent les propositions d'ordre d'achat et la planification des fabrications.
3.
Industrialiser les nouveaux cuirs et les kits cuirs
* Il identifie les Cuirs nécessitant de passer par une commande d'industrialisation, formalise ces commandes dans le système le cas échéant, s'assure du suivi et de la mise au point, en collaboration avec les fournisseurs.
* Pour les kits cuir, il se coordonne avec les équipes développement composants et l'atelier pour s'assurer de la mise au point des prototypes et de la formalisation des d...
....Read more...
Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:59
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MISSION GENERALE :
Afin d'accompagner le développement d'Hermès Parfum et Beauté dans ses différents réseaux de distribution
* et Marchés, nous recrutons un(e) Chef de Projet Visual Merchandising en CDI.
Dans un stimulant contexte de croissance et d'extension de nos gammes, vous aurez également la charge du suivi de développement de PLV permanentes Beauté avec les différents services associés : Achats, Prévisions, Store Design, Direction des Collections, Communication et Visual Merchandising - Création.
Vous travaillerez également en collaboration avec nos marchés pour déployer et adapter les concepts de lancement en fonction des problématiques pays - ce, dans le respect des codes de la Maison.
Vous travaillerez en étroite collaboration avec les équipes Marchés, la Direction Des Opérations, l'équipe Communication et le pôle Visual Merchandising - Création.
D'un point de vue général, le/la Chef de projet Visual Merchandising joue un véritable rôle d'ambassadeur Visuel Merchandising auprès des équipes internes et des différentes zones.
Vous serez rattaché(e) à la Responsable Visual Merchandising du pôle Permanent & Application Marchés, au sein du service Visual Merchandising.
*Les différents canaux de distribution concernés sont les magasins Hermès, les espaces personnalisés (department stores/shop in shop), la distribution sélective et les parfumeries traditionnelles (tous réseaux confondus : Travel Retail & marché local).
ACTIVITÉS :
Développement de PLV éphémères et permanentes Beauté
* Développement des nouvelles boîtes PLV et des platines à insérer dans l'ensemble des structures PLV Beauté, en collaboration avec les équipes Store design et Développement des collections Beauté,
* Mise à jour des 3D des PLV en fonction des différents lancements,
* Création des codes des différents supports,
* Suivi de développement technique et contrôle qualité avec le service Achats,
* Suivi de projets auprès des services Achats, Supply & Prévisions - ce, afin de s'assurer de la disponibilité des PLV dans nos points de vente,
* Élaboration des nomenclatures PLV et testeurs en fonction des assortiments,
* Rédaction des slides de présentation des books 360,
* Validation des planogrammes parfums en collaboration avec l'alternant(e),
* Optimisation des espaces service en collaboration avec les équipes Store Design et Expérience client,
* Support auprès des régions.
Déploiement des lancements ou animations de gammes Parfum & Beauté sur les espaces Trade pour les réseaux d'Espaces Personnalisés, de distribution sélective et parfumeries traditionnelles
* Correction, adaptation et validation des propositions créatives (podiums, têtes de gondoles, vitrines...) des pays en cohérence avec les VM guidelines et les problématiques locales,
* Création de projets spécifiques en fonction de briefs marchés et en lien avec les ...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:58
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Contexte
La zone Europe & Moyen-Orient est une zone retail composée de 9 grandes filiales gérant 25 pays et un site e-commerce.
Cette zone représente un chiffre d'affaires de plus d'1,5 Milliards et un effectif de plus de 1700 personnes collaborateurs, à 80% présents dans les 66 boutiques du réseau.
Au sein de la Direction Europe & Moyen-Orient, et dans la direction Retail Merchandising et Operations, opère le pôle de l'expérience client.
Celui-ci se structure autour de trois missions majeures, dont le but premier est de favoriser l'engagement client :
* La connaissance client : comprendre qui sont nos clients, évaluer nos opportunités et assurer une bonne gouvernance et gestion de la donnée client.
* Le service d'excellence : offrir à nos clients une expérience client mémorable, tout au long de leur parcours
* La relation client : déployer une communication client qui a du sens, construire et développer une relation authentique et de long terme, animer nos magasins pour faire vivre à nos clients des expériences singulières, riches et surprenantes.
Afin de mener à bien ces missions, la responsable expérience client anime une communauté d'une 20aines de personnes dédiées à l'Expérience Client au sein des filiales du groupe.
Dans ce contexte , la région Europe & Moyen-Orient recherche un.e Client data analyst.
Il s'agit d'un poste en CDI basé à Paris, à temps plein, à pourvoir dès que possible.
Le/La Client Data Analyst accompagnera la responsable Expérience Client de la zone et se verra confier plusieurs missions afférentes à la connaissance et à la donnée client.
Missions :
1/ Parfait la connaissance client pour mieux les servir
Être responsable de la connaissance client pour la région et partager des insights analytiques et bilans réguliers pour alimenter les réflexions stratégiques de la région sur la stratégie client.
* Identifie les KPI clés aidant à la prise de décision et suivre leurs évolutions dans le temps.
* Construit des tableaux de bords pour suivre l'activité clients à l'échelle mensuelle, trimestrielle et annuelle.
* Réalise des analyses approfondies à la demande des filiales ou des équipes de la région EME pour détecter des tendances et comportements spécifiques.
* Fourni des analyses spécifiques pour optimiser les pratiques des équipes locales des filiales ou régionales.
2/ Est l'interlocuteur privilégié du groupe et de la communauté expérience client sur les sujets data
* Est un support pour les filiales :
+ Développe la communication autour de la Data et facilite l'appropriation des analyses par nos communautés retail
+ Recueille les besoins et les retours des filiales dans une démarche d'amélioration continue, afin d'enrichir les outils et solutions déployées.
+ Renforce l'autonomise les filiales de distribution en partageant des compétences clés, en apportant un support te...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:58
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GENERAL ROLE
As a representative of Hermès products for our customers, This position delivers high quality sales and post-sale services and develops strong client relationships.
He/She will be responsible for passing on the culture and helping to promote the different Hermès universes.
세일즈 담당자로서, 모든 고객에게 에르메스 제품을 홍보하고 문화를 전파하며 신규 고객 창출 및 고객과의 견고한 관계를 형성합니다.
MAJOR RESPONSIBILITIES
* Responsible for all sales activities in store within Hermès standards of image and services 에르메스 이미지와 서비스 스탠다드에 따른 세일즈
* Maintain current and potential customers to establish client relationship 현 고객 유지 및 잠재 고객 창출을 통한 고객 관리
* Keep customers informed on new products, services, or any changes, etc.
새로운 제품 및 서비스, 변화들에 대해 고객에게 지속적으로 안내
* Handle client enquiries and concerns 고객 문의 및 의뢰에 대한 응대
* Provide excellent customer service and maintains a pleasant shopping environment consistent with brand image 뛰어난 고객 서비스 제공 및 브랜드 이미지에 적합한 매장 환경을 지속적으로 유지
* Ensure the floor is kept in good order (cleanliness, supplies, inventory) 플로어 정돈 및 세일즈에 적합한 환경 유지 (제품의 상태 및 재고 체크)
* Execute sales plans and participates in marketing events and promotion programs 세일즈 플랜 실행 및 마케팅 이벤트와 홍보 프로그램에 참여
* Keep records and reports on sales activities 세일즈 활동들에 대한 기록 및 리포트 작성
* Understand company procedures and systems and ensure accuracy in all transactions 회사 내부 규정 및 시스템에 대한 이해와 준수를 통해 정확한 거래 처리
* Join in the daily store operations 스토어 오퍼레이션 참여
* Develop an in-depth knowledge of products: their features and benefits 제품의 특색과 이점에 대한 높은 수준의 지식 개발
* Share your expertise and tips among teams 제품에 대한 전문 지식을 동료들과 공유
REQUIREMENTS & CAPABILITIES
* Ideally 1-3 years of professional experience in customer service and sales, preferably in high-end fashion, luxury, hospitality industry 1-3년의 세일즈 및 고객 서비스 관련 경력 (하이엔드 패션, 리테일, 혹은 호스피탈리티 업계 우대)
* Passion in fashion with proficient sales skill 패션에 대한 열정과 뛰어난 세일즈 스킬 보유하신 분
* Great interpersonal and communication skills with service-oriented mind 서비스마인드, 뛰어난 대인관계 및 커뮤니케이션 스킬을 가지고 계신 분
* A team player attitude to reach a common goal & go the extra mile 팀플레이어 자세를 바탕으로 공동의 목표 달성을 통해 성장하고자 하는 분
* Fluent English and/or any other language (Chinese, Japanese) is a plus 영어 혹은 기타 외국어 능통자 우대
....Read more...
Type: Permanent Location: Seoul, KR-11
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:57
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GENERAL ROLE
As a representative of Hermès products for our customers, This position delivers high quality sales and post-sale services and develops strong client relationships.
He/She will be responsible for passing on the culture and helping to promote the different Hermès universes.
세일즈 담당자로서, 모든 고객에게 에르메스 제품을 홍보하고 문화를 전파하며 신규 고객 창출 및 고객과의 견고한 관계를 형성합니다.
MAJOR RESPONSIBILITIES
* Responsible for all sales activities in store within Hermès standards of image and services 에르메스 이미지와 서비스 스탠다드에 따른 세일즈
* Maintain current and potential customers to establish client relationship 현 고객 유지 및 잠재 고객 창출을 통한 고객 관리
* Keep customers informed on new products, services, or any changes, etc.
새로운 제품 및 서비스, 변화들에 대해 고객에게 지속적으로 안내
* Handle client enquiries and concerns 고객 문의 및 의뢰에 대한 응대
* Provide excellent customer service and maintains a pleasant shopping environment consistent with brand image 뛰어난 고객 서비스 제공 및 브랜드 이미지에 적합한 매장 환경을 지속적으로 유지
* Ensure the floor is kept in good order (cleanliness, supplies, inventory) 플로어 정돈 및 세일즈에 적합한 환경 유지 (제품의 상태 및 재고 체크)
* Execute sales plans and participates in marketing events and promotion programs 세일즈 플랜 실행 및 마케팅 이벤트와 홍보 프로그램에 참여
* Keep records and reports on sales activities 세일즈 활동들에 대한 기록 및 리포트 작성
* Understand company procedures and systems and ensure accuracy in all transactions 회사 내부 규정 및 시스템에 대한 이해와 준수를 통해 정확한 거래 처리
* Join in the daily store operations 스토어 오퍼레이션 참여
* Develop an in-depth knowledge of products: their features and benefits 제품의 특색과 이점에 대한 높은 수준의 지식 개발
* Share your expertise and tips among teams 제품에 대한 전문 지식을 동료들과 공유
REQUIREMENTS & CAPABILITIES
* Ideally 1-3 years of professional experience in customer service and sales, preferably in high-end fashion, luxury, hospitality industry 1-3년의 세일즈 및 고객 서비스 관련 경력 (하이엔드 패션, 리테일, 혹은 호스피탈리티 업계 우대)
* Passion in fashion with proficient sales skill 패션에 대한 열정과 뛰어난 세일즈 스킬 보유하신 분
* Great interpersonal and communication skills with service-oriented mind 서비스마인드, 뛰어난 대인관계 및 커뮤니케이션 스킬을 가지고 계신 분
* A team player attitude to reach a common goal & go the extra mile 팀플레이어 자세를 바탕으로 공동의 목표 달성을 통해 성장하고자 하는 분
* Fluent English and/or any other language (Chinese, Japanese) is a plus 영어 혹은 기타 외국어 능통자 우대
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Type: Permanent Location: Seoul, KR-11
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:57
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GENERAL ROLE 전반적인 포지션 설명
he/she is responsible for the back-office management and consistent excellence of all back office customer services (Aftersales, Customer Requests, Reservations), for accurate till control procedures, and he/she supports the Store Management in the general administration of the store, in order to ensure smooth functioning and facilitate day-to-day operations.
매장 백오피스 업무 관리 및 백오피스 고객 서비스 (Aftersales, 고객 요청 , 예약 ), 정확한 결제 관리를 담당하며 , 매장의 전반적인 어드민 업무를 지원하여 매장이 원활하게 운영되도록 한다 .
MAJOR RESPONSIBILITIES 주업무 :
1.
Back Office Customer Service Management 백오피스 고객서비스 관리
* Management and follow-up of Customer Requests and reservations.
고객 요청 제품과 예약 건을 관리하고 후속 조치를 진행
* Product search: contacting other stores to request for transfers 제품 검색 : 타 매장 연락 및 제품 이동에 대한 요청 진행
* Management and follow-up of after-sales process.
Aftersales 프로세스에 대한 후속조치 및 관리
* Manage the full back-office cycle of Hermes Care files for all kinds of aftersales requests (local, to Bobigny, for all kind of products).
Hermes Care 시스템에서 진행되는 모든 AS 관련 요청 ( 국내 , 외로 발송되는 모든 제품 ) 및 전반적인 백오피스 업무 관리
* Preparing aftersales parcels to be handed over to the stock team for shipping.
AS 제품을 Stock 팀에 인계하여 발송
* Interface with clients to validate quotations and keep them informed on status updates.
견적 전달 및 확정 , 진행상황 업데이트를 위해 고객과 커뮤니케이션 진행
* Manage and supervise the work of internal leather artisan and/or tailor if any.
수선 내용 및 결과에 대한 장인 혹은 국내 수선 업체의 관리 및 후속조치 진행
* Manage services to customers (follow-up in relevant store IT tools, etc.).
고객 서비스와 관련된 IT 기기 업데이트 및 관리
* Be a real partner to sales team to optimize and simplify the back-office follow-up of those services.
백오피스 고객서비스 관련 업무 간소화 및 최적화 , 효율성 향상을 위한 세일즈팀과의 협업
* Performance follow-up and continuous improvement on Customer Services.
고객서비스관련 업무의 지속적인 개선 및 후속 조치
* Be responsible for the business performance of all service-related operations.
서비스 관련 매장 성과 및 오퍼레이션 업무 관리
* Monitor conversion rates and average durations for reservations and customer requests.
구매전환율 , 예약 및 고객 요청 처리 평균 소요시간 모니터링
* Monitor lead times at each relevant step of the aftersales & repair lifecycle.
Aftersales 와 수선 각 단계의 처리 소요시간...
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Type: Permanent Location: Seoul, KR-11
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:56
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GENERAL ROLE
This position is responsible for all BOH (Back of House) management including consistent excellence of all customer services (Aftersales, Customer Requests, Reservations), till control procedures and oversees the stock management processes.
He/She supports the store Management in the general administration of the back of house activities and processes to ensure smooth functioning and facilitate day-to-day operations.
매장 내 모든 BOH (Back of House) 를 관리하는 포지션으로 고객서비스 (After Sales, 고객 요청 , 예약 ) 의 일관된 서비스 엑설런스 , 결제 관련 절차 및 프로세스 , 그리고 재고 관리 전반이 원활하게 운영될 수 있도록 합니다 .
매장이 원활하게 운영될 수 있도록 모든 BOH 업무와 프로세스를 관리하고 지원합니다 .
MAJOR RESPONSIBILITIES
Back Office Customer Service Management 백오피스 고객서비스 관리
* Management and follow-up of Customer Services 고객 서비스 후속 조치 및 관리
* Contribute to your team's effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.) 백오피스 고객서비스 관련 팀 관리 및 지원 ( 고객 연락 , 컴플레인 핸들링 , 고객 서비스와 관련된 IT 기기 내 자료 업데이트 및 후속조치 등 )
* Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
팀 업무를 체계화하여 고객서비스 후속 조치 보장 ( 고객 요청 , 특별 / 개인 맞춤 주문 예약 및 위시리스트 , 수선요청 )
* Be a real partner to sales team to optimize and simplify the back-office follow-up of those services 백오피스 고객서비스 관련 업무 간소화 및 최적화 , 효율성 향상을 위한 세일즈팀과의 파트너쉽
* Performance follow-up and continuous improvement on Customer Services 고객서비스관련 업무의 지속적인 개선 및 후속 조치
+ Be responsible for the business performance of all service-related operations 서비스 관련 매장 성과 및 오퍼레이션 업무 관리
o Monitor and manage conversion rates and average durations for reservations and customer requests 구매전환율 , 예약 및 고객 요청 처리 평균 소요시간 모니터링 및 관리
o Monitor and manage lead times at each relevant step of the aftersales & repair lifecycle Aftersales 와 수선 각 단계의 처리 소요시간 모니터링 및 관리
o Challenge the recourse to the customer request service by salespeople when relevant, in order to push sales for products available in store 고객의 요청 제품 (CC) 에 대해서 가장 효율적인 방법을 제시하고 , 세일즈 직원들이 올바른 방식으로 CC 를 ...
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Type: Permanent Location: Seoul, KR-11
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:55
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Nous recherchons pour ce poste des profils avec les compétences ci-dessous :
* Solides bases techniques concernant la mise au point et la fabrication de vêtements (patronage, montage).
* Expérience confirmée dans l'industrialisation et / ou la fabrication de prêt à porter, idéalement de produits Cuir.
* Aisance à travailler en direct avec des façonniers, goût et intérêt pour le terrain (nombreux déplacements sur sites).
* Maitrise de l'outil informatique (PLM, ERP, Excel ..).
* Maitrise de l'anglais, l'italien serait un plus.
* Bonne capacité de synthèse, de formalisation.
* Réactif et agile.
Positionnement :
Au sein de l'organigramme général d'Hermès Prêt-à-Porter Homme, et plus précisément au sein de la Direction de Production
Sur le plan fonctionnel, il/elle entretient des relations étroites avec les équipes de Développement Studio, le Bureau d'Etudes, la Direction achats et qualité matières, le service Planification/Ordonnancement et l'ensemble des fabricants de sa catégorie.
Principales missions :
1.
Industrialisation des modèles :
* Etablit, avec son équipe, à la suite des essayages de revues de détails avec les équipes de développement et le studio, les dossiers techniques des produits de sa catégorie.
* Communique et s'assure de la bonne compréhension des dossiers auprès des fabricants, s'assure de leur mise en application sur les Contretypes et Têtes de Série.
* Met à jour les structures produit pour tout changement réalisé lors de l'industrialisation.
* Définit la nomenclature hors produit (composition, conditionnement), la renseigne dans les systèmes.
* Gère les aspects administratifs liés à l'industrialisation (bons de commandes, facturation, gestion des tests...).
* Contrôle et valide les Contretypes et Têtes de série (Prise de mesures, organisation des essayages afin de valider la vestibilité et la conformité de fabrication des modèles), et débloque le OK coupe et OK production auprès des fabricants.
* Est garant du respect du planning d'industrialisation de ses modèles et alerte en cas de dérive de planning, communique l'état d'avancement des lancements et validations des modèles à l'équipe Production.
2.
Lancement de la fabrication, accompagnement des fabricants tout au long du processus de production :
* Assure une présence chez les fabricants externes afin de vérifier la bonne compréhension et application des différents commentaires techniques, suit l'avancement de la fabrication, résout les éventuels problèmes de montage, et optimise l'exploitation de la matière.
* Rédige et partage les comptes-rendus de visites, établit les plans d'actions nécessaires et en assure le suivi.
* Veille au respect du prix déterminé pour le modèle, gère avec le Directeur technique et le Directeur de production les éventuelles demandes sur les prix de façon et refacturation.
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:55
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La mission du/de la responsable d'industrialisation est d'assurer le lien entre le pôle normalisation et les façonniers pour le lancement et le suivi des essais et des masters (périmètre : Chaîne & Trame, Cuir et Bain)
Il/elle est garant de la qualité de fabrication des essais et masters, du respect des mesures et des composants (tissus et fournitures).
Il/elle travaille en étroite collaboration avec l'ensemble des intervenants du BE pour la mise à jour des patronages, des dossiers techniques, des placements et des nomenclatures.
Il/elle rédige les rapports de fabrication et les tableaux de mesures produit fini à réception des essais et des masters.
Il/elle sera amené à se déplacer sur les sites de production.
Il/elle travaille également en coordination avec l'équipe Production.
Principales tâches
1.
Lancement des essais et des masters
* Contrôle et centralise les éléments pour déclencher l'essai et le master (patronage, dossier technique, placement imprimé, tableau de mesures, photos, variante, nomenclature, commentaires indiquant les éventuelles difficultés liées au modèle).
* Rédige les bons de commande pour l'expédition des essais (matières de collection) et assure le suivi auprès des façonniers.
* Suit et s'assure du respect des délais des essais auprès des façonniers.
* En charge du planning des essayages en fonction des retours fabricants.
2.
Réception et contrôle des essais et des masters
* Réception des essais et des masters.
* Contrôle de la conformité du produit concernant les points suivants: matière, fournitures, qualité de réalisation en se référant au dossier technique , respect des mesures.
* Prise des mesures du produit fini avant l'essayage.
* Analyse des points pouvant avoir une influence sur le bien aller et la vestibilité du modèle afin d'en informer la responsable avant l'essayage.
3.
Suivi des mises à jour nomenclatures
* Mise à jour des nomenclatures en cours de mise au point du modèle.
* Transmet au pôle méthodes l'information pour la mise à jour du dossier technique et demande un chiffrage des modifications pouvant impacter le prix de façon si changement de procédure lors des étapes de mise au point du modèle.
4.
Coordination avec la Production
* Achats : en cours de collection et au cours de la mise au point, échange avec l'équipe achat sur les caractéristiques de la matière et des composants.
* Fabrication : remet un dossier complet et le master à l'équipe production.
5.
Reporting et bilan fin de saison
* Contribue à la formalisation du bilan fin de saison : rapport qualité de fabrication pour chacun des façonniers et analyse des délais.
* Participe au bilan fin de saison avec les fabricants et la Production.
6.
Gestion du stock de protos d'industrialisation
* Gestion en cours d'industrialisation
* Inventaire, tri et envoi au solde en fin de saison
Profil
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:54
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Job Responsibilities
Budget / Estimate / B+2 / Closing:
* Support the preparation of templates related to each reporting phase
* Assist in the preparation and checking of subsidiaries working files:
+ Sales
+ Gross Margin
+ Inventories
+ Profit and Loss Template
* Assist in the checking and reconciliation of financial data between different systems:
+ Magnitude, Excel, etc.,
* Prepare budget presentation slides for the Group Executive Committee
Monthly Regional Reporting:
* Participate in the preparation of monthly regional reporting, in particular but not limited to:
+ Monthly Sales Report
+ Stock Report
+ Margin Report
Ad-Hoc Responsibilities:
* Contribute to the Ad Hoc analysis for the Regional Chief Financial Officer
* Optimisation of consolidation processes
* Internal Control - Support the finance manager and local internal controller for ad hoc preparation and analysis
Requirements & Capabilities
* Currently pursuing or recently completed a diploma/degree in Finance, Accounting, Business Administration or similar capacity.
* Proficient in MS Excel and financial transaction system.
* Strong knowledge of financial regulations, budgeting, accounting and cost control principles.
* Detail-oriented with a strong focus on accuracy.
* Demonstrates a high level of communication and interpersonal skills to work with stakeholders at all levels.
* Able to commit from November 2025 to July 2026.
* Previous experience in Finance Operations would be an added advantage.
"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: Singapore, SG-01
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:54
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The Team:
The Hermès Ala Moana Boutique opened in 2003 and focuses on providing extraordinary service to clients as a part of the Western Region.
This position will report to the Floor Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
All other duties as assigned by the supervisor.
About the Role:
Sales Objectives
* Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
* Organize and prioritize the selling floor to support the sales effort and overall customer experience.
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stored at all times.
Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
* Provides assistance as needed in inventory preparation.
POS
* Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
* Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
* Maintain cleanliness and organization of workstation at all times.
Asset Protection
* Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application.
Practice appropriate AP techniques and follows all guidelines for key control and merchandise security.
Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns).
Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
* Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in sales, experience in a luxury environment preferred
* Strong relationship development and impeccable communication skills
* Even-tempered with ability to continuously multi-task
* Self-starter and able to work independently while balancing collaboration with a...
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Type: Permanent Location: Honolulu, US-HI
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:53
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Alternance à pourvoir à partir de septembre 2025 .
Missions générales :
Etablissement d'échelle d'acceptabilité et Tolérance matière/couleur des cuirs Hermès :
* Caractériser l'exigence couleur Hermès par une méthodologie corrélée entre évaluation sensorielle-visuelle et instrumentale
* Mise en place d'échelle de tolérance Matière/ Couleur
* Déploiement dans les tanneries
Missions principales :
* Campagne d'évaluation sensorielle via un panel expert & naïf (normes ISO 8588 : 2017, 8589 : 2007)
* Mise en place d'une méthodologie de mesure spécifique à la matière (taille de grain/ brillance/ couverture/ double ton/...)
* Campagne d'évaluation instrumentale des lots de productions et sauvegarde dans la base de données colorimétriques
* Consolidation du corpus avec la création des points colorimétriques manquants pour affiner les zones de tolérance.
* Définir la formule de tolérance la plus adaptée au support cuir (IA et écart de couleur)
* Validation des tolérances matières/couleurs définies et étude de reproductibilité
Profil :
* Connaissances en colorimétrie, formulation couleur et en pigments/ colorants
* Goût pour la technique et curiosité
* Précision, méthode et rigueur
* Capacité d'observation, d'analyse et de synthèse
* Sens de l'organisation et respect des délais
* Excellentes qualités relationnelles, bonne communication écrite et orale
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:52
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There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?JOB SUMMARY:Community Support Services (CSS) are medium-intensity community-based services that promote mental health recovery for people with persistent mental health issues.
Services are customized to the needs and preferences of the individual.
CSS helps restore individuals to their best possible level of functioning, while building the independence, resiliency and coping skills needed to live in their communities.
CSS staff have flexible hours in order to be available to individuals who might need help outside normal hours of operation and are available to respond rapidly to early signs of relapse or crisis.Duties and Responsibilities include:
* Community based position.
* Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan.
* Partner with the individual and CORE services provider in the development of the individual service plan.
* Assist the individual with the transitioning between levels of care.
Link and/or serve as advocate with other agencies to garner needed resources for consumers.
* Provides assistance and support in crisis situations.
* Provides assessment, monitoring, and assistance to individuals.
* Establishes professional and ethical relationships with individuals, families, and coworkers
* Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
* Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure.
* Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
Benefits:
* Health Insurance through the State Health Benefit Plan of GA
* Flexible Benefits such as dental, vision, life, critical illness, etc.
* Retirement Plan with employer matching
* 4 weeks of Paid Time Off with increase of accruals based on years of service
* 10 paid holidays
* 1 personal day
* Qualifying employer for Public Student Loan Forgiveness
* NHSC loan forgiveness in qualifying counties.
* Clinical supervision for candidates on a licensure track.
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Type: Permanent Location: Ellijay, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:51
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There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?JOB SUMMARY:The Customer Service Representative (CSR) is the face of Highland Rivers Behavioral Health.
The CSR greets and directs individuals as they enter the facility.
The CSR is knowledgeable in all programs and services provided at the facility.Duties and Responsibilities include:
* Must be customer service oriented
* Promptly answers, screens and processes telephone inquiries with strict adherence to confidentiality and policies and procedures
* Schedule, reschedule and cancel appointments as needed
* Return all telephone messages in a timely manner
* Provides information on HRH programs
* Collects and enters the information of individuals served into the EHR system in a concise, thorough and accurate manner
* If applicable, ensures individuals are referred to the clinical team for triage.
* Responds to irate individuals in a calm and professional manner
* Maintain current and up to date data concerning provider schedules, accepted insurance plans, and any pertinent information
* Scan paper documents in a timely manner.
* Collects all monies due to HRH and posts to Cash Sheet accurately.
* Checks in/out all individuals served in a timely manner.
* Completes the financial process accurately and in a timely manner
* Upholds positive interpersonal relations among all team members.
* Use initiative and good, sound judgment.
* All other duties as assigned
Benefits:
* Health Insurance through the State Health Benefit Plan of GA
* Flexible Benefits such as dental, vision, life, critical illness, etc.
* Retirement Plan with employer matching
* 4 weeks of Paid Time Off with increase of accruals based on years of service
* 10 paid holidays
* 1 personal day
* Qualifying employer for Public Student Loan Forgiveness
* NHSC loan forgiveness in qualifying counties.
* Clinical supervision for candidates on a licensure track.
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Type: Permanent Location: Calhoun, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:51
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There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?JOB SUMMARY:The Therapist serves individuals in an Outpatient setting.
The Therapist provides individualized case management and accepts clinical responsibilities including: referrals; screenings/assessments, individual, group and family counseling, and crisis intervention.Duties and Responsibilities include:
* Provides assessments, individual, family, crisis, and group counseling for individuals according to their treatment plans; completes paperwork according to Policy and Procedure.
* Completes all necessary paperwork according to Policy and Procedure; ensures individuals meet eligibility criteria or refers to appropriate provider in the community.
* Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to Policy and Procedure.
* Takes ownership for individual and referral source satisfaction by returning phone calls in a timely manner, communicating with referral sources with appropriate authorization, link and/or serve as advocate for individuals as needed.
* Encourages individual responsibility and recovery by utilizing evidenced-based interventions, providing comprehensive and ongoing assessment, referring individuals to appropriate internal and external services, involving and educating family, seeking and utilizing supervision, developing individualized and comprehensive plan of care based on the individual's strengths, needs, abilities, and preferences.
* Participates as part of an interdisciplinary treatment team.
* Other duties as assigned.
Benefits:
* Health Insurance through the State Health Benefit Plan of GA
* Flexible Benefits such as dental, vision, life, critical illness, etc.
* Retirement Plan with employer matching
* 4 weeks of Paid Time Off with increase of accruals based on years of service
* 10 paid holidays
* 1 personal day
* Qualifying employer for Public Student Loan Forgiveness
* NHSC loan forgiveness in qualifying counties.
* Clinical supervision for candidates on a licensure track.
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Type: Permanent Location: Canton, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:50
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Division or Field Office:
Wisconsin Branch Office
Department of Position: Claims Department
Work from:
Remote Salary Range:
$58,025.00-$92,688.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion or judgment in handling property claims within designated level of authority.
Also responsible for servicing assigned territory and may handle litigated claims.
* This is a remote, work from home position in Wisconsin
* The selected candidate will ideally live in Southeast, WI; Racine, Kenosha and Boone, McHenry & Lake County, IL and/or surrounding areas
* The hiring manager will also consider candidates for PropertyAdjuster II.Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
* A company car and equipment to work from home will be provided
* Good time management and organization skills preferred
* Ability to drive/travel ...
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Type: Permanent Location: Kenosha, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:48
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There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference?JOB SUMMARY:The Housing Support Specialist performs a variety of duties.
These duties include, but are not limited to: coordination of and conducting client interviews, managing eligible clients requesting to move, maintaining effective lines of communication, processing rent determinations, managing GHV/HCV applicationsDuties and Responsibilities include:
* Perform and complete all intakes, GHV/HCV applications, and provide participants and their assigned case managers with required documentation to proceed in procuring housing
* Regularly schedule interviews, obtain income verifications, compute rents and utility allowances, property notify participants and their case managers of any changes to program and perform all tasks related to the timely conduct of initial, annual, and interim recertifications in accordance with pre-established deadlines.
* Explain policies and regulations to owners participating in or interested in the GHV and HCV Programs.
* Ensure that vouchers are issued timely and managed after issuance.
* Assist voucher holders and their case managers with finding acceptable units.
* Schedule, interview, and transition eligible GHV participants to HCV after initial year of GHV is completed or when requested by DBHDD and DCA.
* Explains the rights and responsibilities of the GHV/HCV Programs, HUD, Owner and Participant, including Equal Opportunity requirements to Property Managers, Owners, and Managing Agents.
* Collect, compile, and submit data required for program evaluation and grant reporting under contract.
Maintain accurate and detailed participant records.
* Tracks all move-ins and transitions and provides monthly reports to the Residential Recovery & Support Services (RRSS) Program Manager for analysis.
* Monitors regulatory changes and attends workshops, trainings, and seminars as deemed necessary for job description.
* Ability to be CPR and SAMA certified.
* Other responsibilities as requested.
Benefits:
* Health Insurance through the State Health Benefit Plan of GA
* Flexible Benefits such as dental, vision, life, critical illness, etc.
* Retirement Plan with employer matching
* 4 weeks of Paid Time Off with increase of accruals based on years of service
* 10 paid holidays
* 1 personal day
* Qualifying employer for Public Student Loan Forgiveness
* NHSC loan forgiveness in qualifying counties.
* Clinical supervision for candidates on a licensure track.
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Type: Permanent Location: Austell, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:48
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Job Summary: The Director of New Product Development (NPD) Engineering leads the team of engineers, designers, technicians, and support staff to develop new products and improve existing products utilizing the Morgan Olson NPD Process from Concept through Production.
Essential Functions and Activities:
* Sets Goals/Objectives, priorities and strategy for R&D.
* Participates in program and strategic planning with Engineering Leadership Team.
* Guide product development activities utilizing Morgan Olson NPD Process and supporting tools.
* Reviews and provides guidance on designs and manages R&D Team timelines for assigned tasks.
* Create and monitor sub team timelines in support of the overall project timeline.
* Provide oversight and coordination of Research and Development workload.
* Track developmental metrics and cost drivers such as Bills of Material, Labor, and Tooling.
* Create and monitor resource plan for the Research and Development team.
* Interviews and hires new staff; prioritizes, assigns and reviews work, approves time off for payroll purposes, and prepares and reviews employee performance evaluations.
* Sets priorities and adjusts workload accordingly
* Work with manufacturing engineers to resolve design issues of vehicles in development.
* Communicates/coordinates with suppliers to develop specifications for products and subcomponents.
* Provides feedback for customer on feasibility/cost of project
* Support cross-functional team activities.
Qualifications:
* BS Mechanical/Industrial /Manufacturing Engineering or related field, with 10(+) years of experience.
* Previous Program Management Experience in both large and small scale programs.
* Experience in managing Engineering, Operations, and Supply Chain Functions.
* Proficient in Microsoft Office, Fundamental SolidWorks, MS Project, ERP experience.
* Problem-solving skills using various techniques and tools such as A3, 8D or similar.
* Demonstrated ability to lead teams with ambiguous project objectives.
#LI-LB1
Virtual Job: false
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Type: Permanent Location: Sturgis, US-MI
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:47
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Service
Altec is currently seeking a Technical Trainer in the Altec Service Group to facilitate on-the-job training and classroom activities focused on basic skills for hourly and/or salaried associates.
Assess training effectiveness by observing skills and/or administering tests.
This position may assist or be responsible for creation of training content, curriculum or job aids on an as-needed basis.
May serve as a lead resource for other Trainers.
*
*This hire must live close to a major airport.
Please note: this hire will require 75% travel.
Preferred hire will live in Philadelphia, PA.
Basic Qualifications, Experience, and Skills Required
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
* Four year degree highly desired or equivalent directly applicable experience on a year-for-year basis
Plus one of the following experience levels preferred:
* Altec weld experience/ knowledge preferred
* Minimum of one year of classroom training facilitation experience, or
* Minimum of one year of facilitating training sessions or RCI events at Altec
Also,
* Exceptional written and verbal communication and facilitation skills
* Excellent problem solving, researching, and documentation skills
* A "can-do" approach and a passion to encourage the same in others
* Excellent analytical skills and attention to detail
* Flexible in a fast-paced environment with frequent updates
Prior mechanical aptitude or mechanical training experience, preferred.
Major Responsibilities
* Facilitate both on-the-job training and classroom activities for basic skills.
* Assess training effectiveness by observing skills and/or administering tests.
* Partner with subject matter experts and/or designers to modify or create training and reference materials.
* Ensure training materials are continuously updated based on current best practices, changing needs, and student feedback.
* Maintain training records, run reports, and schedule appropriate training activities to meet needs.
* Partner with Subject Matter Experts and continuously interface with management to ensure training activities meet management's current business priorities.
* Pursue deep understanding of learner roles, solicit feedback, and assess performance to ensure training solutions meet the needs of the end user.
* On an as-needed basis, create training content, curriculum, procedures and/or job aids
* Work with the Training Manager or HR Manager to ensure new hire employee engagement and morale is high throughout the training process
* Assist in gathering statistical performance feedback on learners to share with the Training Manager or HR Manager
* Use appropriate judgment in upward communication regarding department or employee concerns
Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:47
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Why Join Altec?
HEAVY EQUIPMENT AUCTION SALES COORDINATOR
Altec is an industry leader, providing equipment to electric utility, telecommunications, tree care, construction, and light and signs markets.
We help customers dig deeper and reach higher!
Our auction subsidiary, JJ Kane, has an opening for an Auction Sales Coordinator in our Chester, VA yard.
JJ Kane extends the lifecycle of critical equipment that allows new markets-small businesses and local individuals-to continue using products.
This is great for the environment and for communities.
Altec's JJ Kane auction associates are the best in the business.
Join an essential industry with this position located onsite at our Chester, VA yard.
Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
If you are seeking a culture of innovation and inclusivity,
Where your strong administrative, interpersonal, organization and communication skills can shine,
And if you are ready to join a nationwide team with dozens of auction lots across the country,
Where continued growth can result in a long-term career position
Then we want to meet you!
JJ Kane auctions all types of used equipment including bucket trucks, digger derricks, construction equipment, back hoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars and more!
Please go towww.jjkane.com/careers or www.
altec.com to explore our company's strong history.
Altec, family-owned since 1929,has the reach and resources of a large organization with the heart of a local firm.
"More than just building equipment, we also build relationships."Altec products and servicescan be found across the U.S.
and in over 100 countries around the world.Safety is a primary responsibility in everything we do as is support of theAltec Company Values:Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
Advocate for the customer and work as a liaison between our direct sales force, customers, and our auction operations team.
Responsible for auctionsand operational processes, this position is also responsible for working with a defined group of outside sales associates to ensure the highest level of customer satisfaction possible.Your handling of many of the day-to-day needs of our existing buyers and sellers enables the outside sales team to spend more time finding new consignors.
Major Responsibilities :
* Develops and maintains knowledge of commonly sold products, customers, administrative and production processes
* Works with auction team to immediately respond to customer requests for information on auction day
* Deals with operational issues such as pictures, specifications, descriptions, and conditions Assists with data acquisition for items to be sold in the region.
To ensure compliance with our internal standards.
* Interacts dir...
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Type: Permanent Location: Chester, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-02 07:29:46
