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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:54
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:53
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:51
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:51
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:49
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:48
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:47
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:45
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:44
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:43
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Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:41
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:40
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:39
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:38
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:37
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:35
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:34
-
Description & Requirements
Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.
This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.
The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.
The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coach teams, set expectations, provide career development and recognition for assigned staff.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
- Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
- Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
- Attend project and client meetings and take minutes, as required.
- Prepare weekly reports for client and project, as required.
- Manage administrative validation for e-mail distribution lists for project offices and departm...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:32
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:32
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:30
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:29
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:28
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:26
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:26
-
Description & Requirements
Maximus is looking to hire an Innovation and Automation Lead (AI Engineer).
This position requires an active Public Trust clearance or the ability to pass a government-sponsored clearance process for position of Public Trust.
Please note that only U.S.
citizens can be considered for this role.
Those who hold Green Cards or who require sponsorship cannot be considered.
This position is remote but will require ocassional travel to the site as needed for meetings, etc.
Essential Duties and Responsibilities:
- Support the design or modification of business systems or IT systems.
- Interact with the business stakeholders and subject matter experts in order to understand their problems and needs.
- Gather, document, and analyze business needs and technical requirements.
- Document process flows.
- Review and create system documentation and user manuals.
Job-Specific Essential Duties and Responsibilities:
- Conduct evaluation of existing business processes for the purpose of identifying end executing improvement initiatives
- Present recommendations to utilize AI to resolve customer issues for chat and calls in tier 0
- Lead initiatives for AI enhancements to contact center technologies
- Create presentations and deliver them to senior management and clients based on enhancement recommendations
- Project performance outcomes due to recommended enhancements
- Project manage implementation of technology updates
- Work with training team to ensure curriculum is updated regarding new changes
Minimum Requirements
-Bachelor's degree or equivalent work experience.
-3-5 years of related experience.
Job-Specific Minimum Requirements:
- Due to contract requirements only U.S.
citizens may be considered.
Those holding Green Cards or who require sponsorship cannot be considered.
- Bachelor's degree or 3+ years of AI integration in ITSM/contact centers.
- Work may be performed remotely with ocassional travel to the work site in Alexandria, VA.
- 3+ years of required work-related experience.
- Process change implementation and testing experience.
- Project management experience.
- Strong knowledge of contact center technologies (I.E.
ServiceNow, Genesys, etc..)
- Experience collecting data, performing root cause analysis of issues or problems, and proposing solutions according to the current and future needs of the business.
- Experience applying strong analytical reasoning to understanding end user's requirements and transforming them into operational applications.
- Experience with one or more of the following:
- Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified Implementation Specialist, Certified Systems Administrator, Genesys Certified Cloud Professional, Genesys Cloud Developer, PMP, or LSS Black Belt
Preferred Skills and Qualifications:
- Work closely with operations staff to define test criteria
- Audit, Evaluate, and report performance activi...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-06 08:32:24
