-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:09
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:08
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Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039250
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:08
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:07
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:07
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:06
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:06
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:05
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:05
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:04
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:03
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:02
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 19.27
Posted: 2024-08-09 08:18:01
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039249
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:01
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039258
The typ...
....Read more...
Type: Permanent Location: Santa Ana, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:18:00
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 19.27
Posted: 2024-08-09 08:17:59
-
Pharmacy Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Service Associate, today!
As a Pharmacy Service Associate, you assist the Pharmacy Technician, Pharmacist, and Pharmacy Manager with serving customers and maintaining the Pharmacy department.
Your purpose is to provide excellent customer service to customers within the Pharmacy department.
Why you will THRIVE here:
You love to help people.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Service Associate:
* Enter sales into the cash register, process payments, and bag prescriptions.
* Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.
* Pull aged will-calls that are listed on your daily report.
* Take prescription information from customers.
* Answer the telephone in the Pharmacy department.
* Assist customers in the over-the-counter medication area of the retail store.
* Perform routine inventory control tasks and checks on quantities, quality, and availability against records.
* Follow a range of mandatory procedures and methods of work (including the use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of yourself and others.
* Organize your work schedule to get the job done, coordinating with support services, and assigning short-term tasks to others if necessary.
* Cross-train to assist in other departments as needed.
Qualifications:
Must be at least 18 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Service Associate and thrive with us today!
JR039259
The typical starting pay range for this position is between $16 - $24.15 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Chowchilla, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:58
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 19.27
Posted: 2024-08-09 08:17:58
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039252
The typ...
....Read more...
Type: Permanent Location: Turlock, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:57
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039251
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:56
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039227
The typ...
....Read more...
Type: Permanent Location: Cheektowaga, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:55
-
Description & Requirements
Maximus is currently seeking Correspondence Leads to support the Department of Education portfolio.
The Correspondence Lead is responsible for managing administration tasks and you may also lead other employees who would be responsible for following daily processes and predefined procedures regarding Federal Student Aid (FSA) Loan Servicing.
To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism
Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Essential Duties and Responsibilities:
• Provide written responses to inquiries that are accurate, grammatically correct, proper punctuation and address all the
borrowers' questions
• Maintain current understanding of the processing procedures to respond to a variety of inquiries
• Maintain up-to-date knowledge of Federal regulations and policies as they apply to student financial aid
• Complete form processing and sorting as needed
• Utilize databases and policy and procedure materials to look up and provide information to written inquiries
• Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks
• Write, revise, and edit responses to all levels of inquiries regarding federal student loans including control mail inquiries
and Executive Issues (AWG and TOP Hearings) using standard language or original writing
• Use databases and written material to research and provide information in response to complex inquires
• Monitor the quality of written materials, provide feedback, and identify problems and additional training needs
• Continually look for and suggest process improvements which will benefit our customers (internal and external)
• Report operation problems and assist with resolutions
• Maintain appropriate documentation of written inquiries or correspondence tasks
• Provide assistance on escalated issues as needed
• Support high call volume days by taking inbound borrower phone calls
Minimum Requirements:
* Hours Of Operation: Monday (8am-9pm ET); Tuesday/Wednesday (8am-8pm ET); Thursday/Friday (8am=6pm ET) - Must be willing to work any schedule within these hours.
* High School diploma or GED equivalent required
* Minimum 2-4 years of customer service or administrative or call center experience required
* Must be able to speak, read, and write in English flue...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 19.27
Posted: 2024-08-09 08:17:53
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR039235
....Read more...
Type: Permanent Location: Milford, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:52
-
Description & Requirements
The Customer Service Representative - Eligibility Specialist (ES) is responsible for receivinghighvolume,oftenback-to-back,inboundcallsaboutMedicaid,Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.CSRs will assist customers by answer queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction.
During calls,a Customer Service Repis expectedtoalso process applications and complete case maintenance activities such as changes to cases in the State eligibility system.Additionally, an CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures.
TheCustomer Service RepresentativeisresponsiblefortakinginboundcallsfromMedicaid,SNAP,andTANF applicants, recipients, and other members of the community.
Position Details & Benefits Package:
•Class Start Date: September 18th, 2024
•Location: Onsite - Fort Wayne, IN
•Work Hours: 8:00 AM - 4:30 PM, Mon-Fri
•Base rate $18.00/hr.
•Quarterly Bonus opportunity
•401K with company match
•Paid time off and paid holidays
•Medical, Dental and Vision benefits
•Employee Assistance Program (EAP)
•Employee Wellness and Discount Programs
•Career development and promotional opportunities
Essential Duties and Responsibilities:
- Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
- Validate and calculate income, assess eligibility, and manage case referrals.
- Engage regularly with program participants on a daily basis.
- Potentially educate clients on fundamental program services and eligibility prerequisites.
- Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
- Fulfill additional responsibilities as delegated by Management.
- Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programs.
- Apply State and/or federal eligibility rules for applicant/recipient information assessment.
- Verifies applicant/recipient data through system interfaces.
- Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy.
- Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously.
- Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills.
- Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships.
- Verifies and enters applicant/recipient data into the State's eligibility system and ...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: 18
Posted: 2024-08-09 08:17:51
-
Pharmacy Assistant
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Assistant, today!
As a Pharmacy Assistant, you assist the Pharmacy Technician, Pharmacist, and Pharmacy Manager with serving customers and maintaining the Pharmacy department.
Your purpose is to provide excellent customer service to customers within the Pharmacy department.
Why you will THRIVE here:
You love to help people.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter sales into the cash register, process payments, and bag prescriptions.
* Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.
* Pull aged will-calls that are listed on your daily report.
* Take prescription information from customers.
* Answer the telephone in the Pharmacy department.
* Assist customers in the over-the-counter medication area of the retail store.
* Perform routine inventory control tasks and checks on quantities, quality, and availability against records.
* Follow a range of mandatory procedures and methods of work (including the use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of yourself and others.
* Organize your work schedule to get the job done, coordinating with support services, and assigning short-term tasks to others if necessary.
* Cross-train to assist in other departments as needed.
Qualifications:
Must be at least 18 years of age.
Active Pharmacy Assistant License in good standing for the state in which one works required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Assistant and thrive with us today!
JR039245
The typical starting pay range for this position is between $16.28 - $17.50 per hour, although wages can vary based on experience and geography.
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Type: Permanent Location: Sammamish, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-09 08:17:50
