-
About Us
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.
Provide Housekeeping Team direction and support.
Essential Duties and Responsibilities
* Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.
* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns, and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Housekeeping experience preferred.
* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
with or without reasonable accommodation.
* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit diff...
....Read more...
Type: Permanent Location: Monticello, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:50
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About Us
The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle.
The Westshore Grand offers distinctive, luxurious Florida-inspired design, as well as an energetic and service-minded atmosphere.
Conveniently located in the Westshore business district, just five miles from downtown Tampa and the Tampa Convention Center, our hotel is ideal for business and for play.
Some of the benefits we offer to our associates include free meals, complimentary parking, monthly birthday and anniversary celebrations, and hotel room discounts throughout the Marriott, Starwood, and Ritz Carlton portfolios.
Apply today to join our growing team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Essential Duties and Responsibilities
* Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
* Empty room attendant carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
* Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
* Flip mattresses and move furniture as assigned by supervisor.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
* Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
* Ability to comprehend and follow instructions from supervisor.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $15.00 - $15.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Res...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:48
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About Us
Revere Hotel Boston Common is shaped by the local culture and rebellious, independent spirit fueling Boston since its founding.
We are an independent property part of the Curator Hotel & Resort Collection.
Highly engaged, dynamic, innovative team members are what brings us all together.
We get excited to share the story of Paul Revere's ride and discuss the rich history of Boston.
Why choose to work for an independent? Every experience is expected to be crafted, yet never scripted.
We offer health, dental, vision, wellness incentives, employee discounts on a variety of goods with You Decide, paid time-off programs and more! Are you excited yet? Apply now!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Essential Duties and Responsibilities
* Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
* Empty room attendant carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
* Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
* Flip mattresses and move furniture as assigned by supervisor.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
* Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
* Ability to comprehend and follow instructions from supervisor.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:48
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About Us
Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline.
Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails.
We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality.
Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another.
As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs.
Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.
Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.
Essential Duties and Responsibilities
* Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
* Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
* Maintain proper set-up of dining room.
* Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
* Ability to remember, recite and promote the variety of menu items.
* Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
* Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
* Ability to establish and maintain effective working relationships with associates, customers, and patrons.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different ...
....Read more...
Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:47
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About Us
At the Kimpton Brice Hotel, we take a great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication.
Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah.
Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your carrer.
With its blend of art, culture, and renowed cuisine, this city is sure to inspire you both inside and outside of the hotel.
As part of the Kimpton famiily, you'll join a culture that values creativity, inclusivity, and genuine connections.
We believe in cultivating and environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development.
Additionally, as an associate at the Kimpton Brice, you 'll enjoy the competitive compensation, benefits , and PTO programs offered by HEI Hotels & Resorts.
Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more.
Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Essential Duties and Responsibilities
* Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
* Empty room attendant carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors.
Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
* Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
* Flip mattresses and move furniture as assigned by supervisor.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Can communicate well with guests.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
* Ability to lift, bend, stoop, walk, push or ...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:47
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About Us
The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth.
Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count.
We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests.
When you join the family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks an...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:46
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About Us
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Serve guests in a hospitable manner to ensure positive guest experience.
Essential Duties and Responsibilities
* Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
* Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
* Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
* Balance house bank at the end of the shift.
• Retrieves and returns bank from vault to workstation and return, to ensure accountability.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
* Ability to operate a keyboard and Point of Sale procedures.
Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $20.34 - $20.34 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are availab...
....Read more...
Type: Permanent Location: Monticello, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:45
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About Us
Excellent service is a tradition at the Sheraton Music City Hotel.
Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.
With dedicated associates, we are poised to exceed our guest's every need.
Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members.
Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.
Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks and other forms of payment.
Perform accurate moderately complex arithmetic functions using a calculator.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positi...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:45
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About Us
Courtland Grand Hotel is located in the heart of Atlanta's downtown business district.
We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few.
At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent.
We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed.
We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Ac...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:44
-
About Us
Welcome to The American Hotel, a historic gem located in the heart of downtown Atlanta.
Since opening our doors in 1962 as the city's first fully integrated hotel, we've been a symbol of Southern hospitality, innovation, and timeless elegance.
Our mid-century-modern hotel is located in the downtown Fairlie District.
AmericasMart, the Georgia Aquarium, and Centennial Park are a short walk from the hotel.
Mercedes-Benz and State Farm Arenas are within a mile.
We offer over 19,000 sq.
ft.
of event space.
Enjoy our on-site restaurant and bar, outdoor pool, and fitness center.
At The American Hotel, we pride ourselves on delivering an exceptional guest experience through personalized service, thoughtful amenities, and a commitment to creating unforgettable moments.
With stylish accommodations, versatile meeting spaces, and a vibrant atmosphere, we're the perfect destination for travelers seeking a unique blend of history and modernity.
Experience the legacy, charm, and warm hospitality that make The American Hotel a true Atlanta icon.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for author...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:44
-
About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
Accept and record vouchers, traveler's checks and other forms of payment.
Perform accurate moderately complex arithmetic functions using a calculator.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear voice.
Input messages into the computer.
Retrieve messages and communicate the con...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:43
-
About Us
Excellent service is a tradition at the Sheraton Music City Hotel.
Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space.
With dedicated associates, we are poised to exceed our guest's every need.
Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service to both our guests and fellow team members.
Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.
Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel Team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:40
-
About Us
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity.
Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to wor...
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Type: Permanent Location: Monticello, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:40
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About Us
Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease.
As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager.
Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remai...
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Type: Permanent Location: Costa Mesa, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:39
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About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote HEI Hotels and Resorts and brand marketing programs.
Make appropriate selection of rooms based on guest needs.
• Code electronic keys.
Non-verbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash, make change and balance an assigned house bank.
• Accept and record vouchers, traveler's checks, and other forms of payment.
Convert foreign currency at current posted rates.
Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction.
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Rem...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:37
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About Us
Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
* Quickly clear dirty table settings and prepare table for resetting.
Promptly and consistently reset all service ware.
* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
* Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Knowledge of the appropriate table settings and service ware.
* Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs.
with or without reasonable accommodation.
* Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs.
with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide add...
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Type: Permanent Location: Monticello, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:36
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About Us
True to its name, CURRENT features a fresh, modern take on seasonal American cuisine showcasing simple & soulful ingredient driven dishes.
Join us at The Living Room Bar for creative cocktails, a glass of wine, or one of our many local beers.
Or join us al fresco in our Chandon Spritz Garden in summer to watch the world go by.
With its bold flavors and stunning backdrop (Lake Michigan and Navy Pier are just steps away), it is no surprise that CURRENT is a go-to for both locals and travelers alike.
From the patio you can enjoy the energy of Lake Shore Drive and Lake Michigan while indulging in seasonal bites and W Hotel's cocktail culture.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods.
Direct the day-to-day operations of the bar operations.
* Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
* Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
* Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
* Monitor and control the maintenance and sanita...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:35
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About Us
The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property's rebirth.
Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count.
We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests.
When you join the family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Check station before, during and after shift for proper set-up and cleanliness.
* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
* When complete, retrieve orders up to 30 lbs.
from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
* Replenish beverages as necessary and check with guests for overall satisfaction.
* Market and serve upon request any dessert items or specialty coffees.
* Operate the Point of Sale procedures to pre-check order and close out the check.
* Present the check to guest promptly.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Maintain a professional appearance and manner at all times.
* Must be willing to "pitch-in" and help co- workers with their job duties and be a team ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:35
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About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.
With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.
Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.
Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.
Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.
And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.
At Westin, you're not just choosing a job; you're stepping into a world of opportunities.
Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Manage day to day operations for all restaurant outlets, room service, culinary.
Stewarding, beverage, banquet, and purchasing operations.
* Control and manage all areas of cost management including cost of food, beverage, salaries and wages, and other expenses.
* Plan and manage the procurement, production, preparation and presentation of all food and beverages in the hotel in a safe, sanitary, and cost-effective manner.
* Manage the Human Resources within the division.
Direct and oversee recruitment and development of associates; interview, hire, train, empower, coach and counsel, performance, and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.
* Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the gu...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:34
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About Us
Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter.
Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility.
Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights.
At the Astor Crowne Plaza, associates are family not just employees.
We offer complimentary uniforms, meals and 24/7 discounted downtown parking.
Apply now so we can learn more about you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups.
Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts.
Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Essential Duties and Responsibilities
* An understanding of both monthly forecasting and the annual budget process.
* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
* Optimize room rental charges.
* Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.
* Actively participate in industry related organizations (NACE, MPI).
* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
* Comfortable with hotel site inspections and client presentations.
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
* Work closely with banquet department on operations and event execution.
Ability to quickly evaluate alternatives and decide on a plan of action.
* Provide overall direction, coordination, and ongoing evaluation of operations.
Detailed execution of all banquet event orders generated by the Convention Services Department.
* Experience providing Audio/Visual equipment and operating Audio...
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Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:34
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About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors.
Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes.
Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
* Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
* Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
* Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
* Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
* Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
* Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
* Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters.
Paint and finish furniture and fixtures if needed.
* Move furniture and fixtures throughout the building.
* Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
* Exposure to extreme te...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:33
-
About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets.
Strategies to include market mix, pricing, status, and direct sales.
The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Essential Duties and Responsibilities
* Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
* Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
* Ensure training programs are conducted regularly and HEI standards of performance are met.
Give guidance and counsel staff toward improvement.
* Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
* Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.
Make reasonable recommendations to improve potential from various markets.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.
* Organize and/or attend scheduled sales department, executive committee, and related meetings.
* Knowledge of travel industry, current market trends and economic factors.
* Ability to access, understand and accurately input information using a moderately complex computer system.
* Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
* Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.
* Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix managemen...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:32
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About Us
An intimate, all-suite retreat set directly on San Antonio's beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio's rich history and vibrant culture.
As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates.
Are you ready to join our Sassy Team? Let's have a chat to discuss how we can elevate your career.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets.
Strategies to include market mix, pricing, status, and direct sales.
The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Essential Duties and Responsibilities
* Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
* Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
* Ensure training programs are conducted regularly and HEI standards of performance are met.
Give guidance and counsel staff toward improvement.
* Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
* Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.
Make reasonable recommendations to improve potential from various markets.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.
* Organize and/or attend scheduled sales department, executive committee, and related meetings.
* Knowledge of travel industry, current market trends and economic factors.
* Ability to ac...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:31
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About Us
Located in the middle of the "hottest" area- Maple Avenue in Uptown Dallas, our hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and our the 1920's origin of The Stoneleigh Hotel.
Our boutique-style urban hotel features art deco decor, Perle on Maple at The Stoneleigh restaurant and very popular neighborhood bar.
We provide a great work environment where we embrace family, growth and excitement and multiple opportunities monthly to earn incentives based on on-point performance.
There is something new to learn and see every day.
Come join our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Direct the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods.
Direct the day to day operations of the bar operations.
* Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
* Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
* Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
* Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
* Monitor and control the maintenance and sanitation of the various outlet areas ...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:31
-
About Us
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Optimize room and catering revenue through the development and implementation of effective inventory management and pricing strategies.
Monitor all distribution channels to ensure effective selling.
Analyze reports to understand future demand forecast and past trends and translate this information to set/adjust strategies leading to increased market share.
Essential Duties and Responsibilities
* Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc.
* Manage and update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.)
* Facilitate Daily and Weekly Sales and Revenue Strategy meetings.
* Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.
* Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department.
* Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel.
* Active participant in all pricing decisions for transient, group, and wholesale segments.
* Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering.
* Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.
* Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels.
* Maintain historical statistical data from all distribution channels, in all market segments.
* Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* At least five years revenue management experience, sales experience preferred.
* Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred.
* Strong analytical skills, abilit...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:28:30
