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Part Time (20 hours) - Associate Banker (Market Expansion)- White Oak Garner - Garner, NC

As an Associate Banker at Chase you will be at the forefront of delivering an exceptional customer experience, and will play a vital role in ensuring our Customer Promise comes to life for our clients.

You will also play a key role helping customers understand our latest technology banking products, proactively helping them access that technology via multiple self-service ways, while fostering long-lasting, meaningful relationships.

This will allow our customers to bank and invest when, where, and how they want.


You'll contribute significantly to the success of the branch and helping customers by:

* Engaging the client by welcoming them with a warm friendly smile and pleasant demeanor, using the client's name whenever possible, and thanking them for doing business with Chase

* Having a passion for helping customers and making clients feel appreciated

* Opening accounts based on type of account and customer needs

* Have expert knowledge in our self-service and digital platform; helping customers learn how to complete their banking needs whenever, wherever, and however they want with these self-service options

* Exhibiting strong customer service skills; presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels

* Supporting customers with traditional banking needs and complex service transactions, putting the customer's needs at the center of everything

* Providing proactive customer outreach to gauge success, and offer new tools to help customers meet their consumer banking and investment goals


* Deliver exceptional customer experience by acting with a customer-first attitude

* Ability to make personal connections, engage customers and always be courteous and professional in a team environment; proactively collaborate with others to help customers

* Strong desire and ability to influence, educate and connect customers to technology

* Exude confidence with clients when sharing product knowledge and solutions

* Help build relationships with customers by connecting them with team members who can help them address their financial needs

* Excellent interpersonal communication skills

* Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements

* Professional, thorough, and organized, with strong follow-up skills

* Actively listen to ensure the best way forward is identified for each customer

* Ability to learn products, services and procedures quickly and accurately; deliver solutions that make our One Chase products work together

* Minimum 6 months of customer service experience

* High school diploma or GED equivalent required

* Ability to pay close attention to detail; excellent time management

* To be considered for this role, you may be requ...

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