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Part Time Retail Merchandising Field Specialist - Grand Rapids, MN

IDEAL CANDIDATE:

The ideal Break Fix merchandiser is a technology savvy individual that is able to install, repair and troubleshoot consumer electronics devices at the retail level.

They are comfortable building relationships at the store level and understand that communication is essential to the success of the store visit.

They must possess the ability to work independently and have the flexibility to support surges during certain work cycles.

PURPOSE:

The Break Fix merchandiser will be conducting break-fix, installation, and ad-hoc maintenance work, in addition to general merchandising tactics.

Responsibilities include installing/building displays, end caps, fixturing, and maintenance of those displays, Planogram reset, conducting break-fix repairs, FedEx Team Leadership, and in-market training for other areas.

ESSENTIAL FUNCTION:


* Install and/or build displays, fixturing, and endcaps; involving the setup of security, cabling, wiring, monitors/media players, and audio connectivity


* Troubleshoot and resolve issues necessary to ensure displays are fully functional and meet maintenance requirements


* Meet Ad-hoc maintenance requirements which include:
+ Store service within 48-72 hours
+ Travel up to 60 miles with paid Drive Time and Mileage
+ Independently troubleshoot and enable a fully-functional display given necessary parts


* Report the status of each store visit accurately to show success in achieving objectives


* Perform general merchandising functions including but not limited to reset PLANOGRAMs, POP, and pricing/fact tags


* Conduct one-on-one training for other BDS market reps as necessary regarding break-fix work and IC Offline App data entry


* Participate actively in weekly conference calls


* Complete administrative tasks, including but not limited to scheduling reports within 24-48 hours of program launch and report visits by project end date


* Other tasks as requested by management

EDUCATION AND EXPERIENCE:


* High school diploma or equivalent required


* Complete/Pass required Break Fix and ad-hoc paid training requirements as well as one-off project training prior to conducting visits


* Experience in building displays, fixturing, monitor cabling/connectivity


* Able to read schematics and correctly connect components


* Experience using tools required to maintain displays


* Experience in troubleshooting and fixing display issues, i.e.…light fixtures, malfunctioning buttons, computer/tablet/Smartphone demo-related issues, software reboots, electronic component connectivity, etc.

SKILLS AND REQUIREMENTS:


* Must have good verbal and written communication skills


* Detail oriented and highly organized


* Ability to independently manage an account base


* Display a professional demeanor at all times


* Must be able to work Monday through Friday with availability to work in-store from 8 am – 2 pm each ...




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