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Food and Beverage Manager - Crowne Plaza Abu Dhabi Yas Island

Crowne Plaza^® hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests.

People who create confidence, encourage success and make it happen!

What's your passion? Whether you're into polka, painting or polo at InterContinental Hotel Group (IHG) we're interested in YOU! We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and professional team.

Set on the banks of the creek and along the Links Championship Golf Course, Crowne Plaza Hotel is located at on one of the country's most ambitious developments, Yas Island.

The close proximity to the airport and only 40 minutes into Abu Dhabi City makes this prime location an easy accessible choice for business and leisure travelers.

We have an exciting Head of the Department opportunity for you to join our Food & Beverage team as our Food & Beverage Manager, managing our entire F&B outlets and conference and banquet facilities to ensure quality service and standards whilst delivering a memorable guest experience.

You will have full accountability and authority for entire F&B performance, while achieving key deliverables: profit, unmatched service standards, colleague engagement, and operational excellence.

You will also spearhead market repositioning of Outlets and create innovative concepts to drive revenue and footfall.

 

KEY RESPONSIBILITIES are:


* Drive promotions that deliver great dining experiences for guests at a good value.


* Determines the required organizational structure within the division to ensure the successful implementation of commercial strategies that support the achievement of all key F&B metrics


* Deploys purposefully all necessary resources to sustain commercial profitability and where appropriate ROI.


* Monitors budget and controls expenses with a focus on food, beverage, and labour costs.


* Partners with Sales & Events team and relevant stakeholders to identify additional commercial strategies, propose new concept developments and/or refurbishments to drive revenue generation opportunities.

 

PEOPLE:


* Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues


* Train colleagues to make sure they deliver with compliance and to the standards we expect


* Promote teamwork and quality service through daily communication and coordination with other departments


* Plan and achieve colleague engagement targets by setting a show we care culture.

 

GUEST EXPERIENCE:


* Establish and achieve quality and guest satisfaction goals.

Help guests with their requests and complaints - making sure you maintain a high level of guest ...


  • Rate: Not Specified
  • Location: Abu Dhabi, AE-AZ
  • Type: Permanent
  • Industry: Catering
  • Recruiter: IHG
  • Contact: Crowne Plaza Abu Dhabi Yas Island
  • Email: to view click here
  • Reference: ABU004438
  • Posted: 2018-06-14 08:37:21 -

  • View all Jobs from IHG


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