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Facilities Manager

Position Objective:

This position works closely with Director – Facilities to develop and execute a facility management model in support of current occupancy and growth strategy for corporate offices and environments.

 Responsibilities include oversight of capital projects, project management, budgeting for capital/operating expenses, managing and maintaining internal relationships with process partners and key business contacts.

This role will also work to create, manage and control operating and capital budgets relative to building and premises repairs and maintenance projects.

 This individual will develop, document, execute and implement facility management standards, processes, procedures and policies to Corporate Facility standards.

This position will manage the relationship with multiple Property Management or Owner representatives to ensure consistent facility and office management practices are in accordance with Lease requirements.

 This role will participate in planning for the development and implementation of facility management technology and be involved in the decision making for long term operations.  This role will create presentations and prepare financial analyses as required.


Principal Accountabilities:

* Manage all facilities processes, policies and procedures (ex: internal/external work orders, Move-Add-Change requests, space planning, preventative maintenance, supplies, workplace safety, KPI's, SLA's, etc.)

* Oversee and manage all capital and non capital construction projects.

Assist in capital planning and forecasting.  Participate in strategic meetings.  Develop OPEX and CAPEX budgets and manage to them.

* Vendor management for all third parties (ex: Life Safety, janitorial, furniture, HVAC, exterminating, etc

* Negotiate and administer facility services, equipment, and vendor service contracts as appropriate.

* Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code.

* Respond to emergencies; support business continuity and disaster recovery.


The above description includes most significant duties performed.  However, other occasional work assignments not mentioned are assumed to be included.  Management reserves the right to assign and/or reassign duties and responsibilities at any time. 

Skills and Knowledge:

* Strategic Thinking

* Analysis and Judgment

* Credibility and Trust

* Decisiveness

* Planning, Organizing and Multi-tasking

* Influence

* Communication

* Leadership

* Process and Project Management

* Integrity


* High level understanding of construction processes

* High level project budgeting

* Knowledge of freestanding and modular furniture systems

* Knowledge of tools and equipment & managing inventory of same

* Corporate purchasing procedures

* Knowledge of commercial leases & clauses pertaining to building operations/services

Education and Experience:

* Four year degree preferred in technical or business field.

* Experience managing multiple locations and office environments.

* 4+ years’ experience in a facilities function; management experience is highly preferred

* Knowledge of local building regulations, local laws and permitting procedures

* Knowledge of buildings including HVAC Systems, Electrical, and Plumbing

* Knowledge of retail management a plus

* Excellent customer service and interpersonal skills, both written and verbal

* Highly proficient in MS Office Suite of products

* Familiarity with CAFM software; Archibus skills a plus

* Must be able to take on initiative and creatively resolve problems 

* Ability to multitask and prioritize effectively; excellent time and project-management skills

Other Requirements:

* Flexible work schedule and ability to travel with minimal notice.


* On call 24/7                                                                       

* Routine, planned travel to visit existing or potential locations  

Company Overview:
The Guardian Life Insurance Company of America® (Guardian), currently ranked #239 on the Fortune 500, is one of the largest mutual life insurers.

As of December 31, 2017, Guardian reports $1.6 billion in operating income, $8 billion in capital, and $71.5 billion in assets under management.

Guardian consistently scores high marks for financial strength from all four major credit rating agencies and enjoys a strong competitive position in its major businesses: life insurance, disability income insurance, annuities, investments, dental and vision insurance and employee benefits.  
As a mutual company founded over 157 years ago, Guardian is owned by its policyholders.

The company has paid dividends to policyholders every year since 1868 and the Company’s 8,800 employees and 2,750 financial representatives are aligned with its mission to help individuals, families, and small businesses achieve financial security and protection.

Guardian states its aspiration in the following way: “To be the trusted mutual partner, delivering financial security how, when, and where our clie...

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