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Health & Wellness Account Manager - Northern, CA

Health & Wellness Account Manager - Northern, CA

Job Description

Main Purpose of the Role: 

To maintain and grow business to meet profit and net sales growth targets by utilizing professional selling skills to gain knowledge of targeted end user & distributor customer’s needs in order to provide customer-tailored KCP solutions. 

Key Accountabilities:

Build and Maintain Strategic Relationships with Targeted Distribution Customers


* Engages targeted distribution customers to understand their business needs and drivers, and executes activities to support those needs.


* Prioritizes time with targeted distribution leaders to build relationships, form cooperative business plans, develop shared KCP/Distributor growth targets, and engage in regular business reviews to achieve territory volume growth expectation.


* Coordinates & delivers necessary capability training to keep DSRs informed with up-to-date knowledge on KCP products, programs, and marketplace insights.


* Actively monitors target distributor performance and initiates actions to ensure KCP remains a priority supplier of choice.


* Serves as the primary point of contact for any targeted distributor issue to ensure it is solved or directed to the right resource to solve in a timely manner.

Create Demand for New Business to Meet Profit and Sales Growth Targets


* Utilizes end user marketing insights, prospecting techniques, and centrally developed lead campaigns to generate opportunities.


* Develops & owns strong relationships with targeted DSRs and serves as a strong selling consultant to help jointly close sales when relevant.


* Collaborates with the Distribution Management teams and targeted DSRs to initiate / build relationship with the prospective end customers.


* Drives KCP product trials to ensure experience leads to a well-informed understanding of the product, benefits, and a close sale.

Retain and Grow Existing Businesses with Key End User Accounts


* Regularly engages existing targeted end user customers to understand their business needs and identify buying behavior/value drivers in order to best position current and new products and solutions.


* Advantageously positions KCP programs and products against competition (branding, pricing, service level, and cost in use).

Perform Key Administrative and Capability Enhancement Responsibilities


* Participates in KCP sales and development programs / meetings to ensure customers have up-to-date knowledge on KCP products and platforms.


* Proactively seek feedback and advice from the District Manager and colleagues.                                                                       


* Proactively manages sales pipeline and accurate customer information in SFDC, and uses the relevant information to improve execution.


* Continually improves selling / prospecting skills (e.g., Challenger) ...




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