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SPV - Eye Services


La Crosse







Position description

The supervisor is responsible for work direction, education, orientation, and operational problem solving within the unit on a day-to-day basis for Eye Services staff.

The supervisor is also responsible for problem solving technical, scheduling, and equipment issues for Eye Services.

Supervisor is responsible for identifying and initiating improvements in unit matters to facilitate daily operations.

The Supervisor schedules work assignments, is responsible for timekeeping activities, completes annual performance appraisals, and oversees orientation, training, and integration of technical personnel to ensure effective and efficient technical assistance to the Eye Services practice.

The Supervisor initiates, coordinates, and participates in the interview and selection of prospective employees.

The supervisor is also responsible for obtaining and maintaining ophthalmic instrument/equipment and related supplies.

Responsible and accountable for department operations, fiscal/financial management, quality, overseeing Lean Management System, service, environment of care/safety, risk management, and human resource management.

The supervisor is a technician who serves as a role model and mentor for the technician staff.

The supervisor, in collaboration with the director, is responsible and accountable for the day-to-day operations of the unit, serves as a liaison between staff and management, assesses the quality of care provided, identifies staff education needs, evaluates staff performance, and identifies opportunities for improvement and maintains regulatory requirements, clinic policies, procedures and standards.

Provides direct patient care, is responsible for assisting training of new and current employees, coaches and provides positive and corrective feedback, and facilitates day-to-day operation of the unit with a focus on Managing Daily Improvement and facilitating Lean Processes throughout the practice.

In addition to supervisor work, is responsible for providing patient care under supervision of the provider when rooming patients in the clinic setting.

Provides patient care that meets the psychosocial, physical and general aspects of care; meets the communication needs of patient and family.

Communicates with providers and team members about patient's clinical condition, including results of diagnostic studies and symptomatology.
Supervisors are responsible for staff located in the region.

Staff can be located in La Crosse, Onalaska, Sparta, Tomah, and Caledonia


Must have either a BS/BA or certified as a COA, COT or COMT.

Strong communication and human relation skills to carry out supervisory duties and to interact with a variety of people at different levels within the institution.

Must have demonstrated management/leadership skills, communication, problem solving, and organizational ability.

Must be highly organized, efficie...

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