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Regional Manager

Division: Operations

FLSA Status: Exempt

Direct Reports to: Executive Vice President Western Division

Direct Reports: Various

Location: Portland, OR area (Home Office)

Regional Manager (RM) is responsible for all phases of operating the 8-10 properties in a portfolio, including but not limited to the administration and maintenance; direct and supervise all property teams and resources to achieve the fiscal goals of the Company and its ownership.


* Analyze, create and re‐project appropriate operating and capital budgets for each property within

* Review, monitor and evaluate monthly operating statements for each community within portfolio and prepare monthly variance and operating

* Supervise, authorize, monitor and administer contract services, repairs and supplies, as well as approve expenses that exceed on‐site authority at each community within

* Coordinate, supervise and achieve on‐time and on‐budget delivery of capital expenditures for each community within
+ Ensure proper contract, insurance and scope of work accompanies every capital
+ Implement, monitor and evaluate project status and

*  Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, concessions, bad debt, expiration and renewals for each community within management

* Review on a regular basis relevant rent roll reports, lease renewal reports, expiration management reports, monthly operating summary reports and financial statements to direct focus and priorities for the property

* Assess, maintain and anticipate appropriate marketing tools to maximize qualified traffic at each community within portfolio while minimizing unit

* Understand each community’s position within its submarket and implement ways to maximize its advantages and minimize its faults


*  Implement, monitor and evaluate standards for acceptable curb appeal and cleanliness of all communities within management

* Implement, monitor and evaluate standards for unit turns, service requests, grounds and other maintenance‐related responsibilities at each community within management

* Recognize and offer appropriate alternatives for deferred maintenance, capital needs and life/safety issues at each community within


*  Implement and evaluate proper staffing needs for each community within management portfolio to maximize net income and resident

* Ensure maximum level of service and commitment to resident retention at each community within portfolio

* Set, evaluate and administer methods for providing responsibility, stability and accountability among property managers and supervisors to maximize productivity and efficiency

* Implement, monitor & ensure proper, timely and accurate record keeping (e.g., lease files, vendor files, invoices, replacement schedules, pay...

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