Residential Loan Processor II, Elgin
Equal Opportunity Employer
Associated Bank is an equal opportunity employer committed to creating a diverse workforce.
We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.
Under general supervision, support front line sales in the compilation and verification of documentation necessary to evaluate and decision residential loans, including conventional portfolio and secondary market, construction, FHA, VA, Rural Housing and employee loans.
Stay current of changes in investor, regulatory and internal guidelines to ensure compliance and loan eligibility.
As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction.
Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner.
Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and ensure that the customerâ€™s best interests are our number one priority.
Consistency around customer experience guidelines is key and expected from all of our colleagues.
Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.
Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E.
Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.
Responsible to report any procedure or process that doesnâ€™t meet regulatory requirements including fraud, whether suspected or confirmed, to management.
This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associatedâ€™s anonymous Ethics Hotline.
KEY RESULT AREAS
Regulation and Compliance
Provide processing support to Residential Loan Officer.
Order case number, CAIVRS , COE and appraisal for VA loans.
Request, review appropriate credit documentation (income, assets, red flags, credit report, etc.) has been received per corporate loan policy and/or AUS results.
Order tax transcripts and condo questionnaires as applicable.
Request/ review any other documentation pertinent...
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