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General Manager

Manager – General Job Description


Essential Functions

The essential functions and position standards of a manager includes those listed above for a crew member, and the items listed below.  An individual must be able to perform each necessary function satisfactorily.  Wendy’s will, upon request, provide reasonable accommodation in accordance with the ADA to known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause Wendy’s undue hardship.

A Manager must be able to perform each of the following essential functions:

        Come to work promptly and regularly.                                                   React to sudden change while handling other assigned tasks.   

        Stand for much of the work day.                                                             Take and give direction, while working well with others.

        Work in a fast paced environment.

                                                        Concentrate and perform duties accurately.

        Fulfill the Knowledge and Ability section.


1.       Trains, monitors and reinforces safety procedures among employees.  Ensures food safety procedures are executed according to policies and health/sanitation regulations.  Initiates corrective action when appropriate.

2.       Works with restaurant management team to meet sales and budget goals.  Participates in local store marketing programs.

3.       Monitors all tasks performed by employees to ensure compliance with Quality, Service & Cleanliness programs.  Performs and monitors tasks in a manner to support store “Customer Courtesy” program.

4.       Executes established cost control systems and manages food, labor, paper costs and other controllable expenses.

 Monitors and follows-up with employees on (i) proper food prep.

amounts, procedures and execution, (ii) bin chart usage and other procedures to minimize food cost, and (iii) labor usage against sales reading.  Trains, executes and monitors proper cash control procedures.  Takes corrective action on these items when necessary. 

5.       Executes Company policies and procedures for the control of cash, property, product and equipment.  Monitors inventory levels to ensure product supply and orders product as needed.

6.       Ensures proper training on established systems.  Follow-up after training to ensure compliance with Company standards.  Coaches Crew Members or other employees to maximize performance execution and to follow all procedures.

7.       Ensures and maintains proper ...

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