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Quality Leader

Quality Leader

Job Description

Position Purpose:

Provides quality leadership for quality systems, process and products conformance within the facility.  Systems accountability but not limited to including design control, process & product verification, customer feedback, corrective and preventive action, control of nonconformance, documentation management, record control, internal assessments and supplier management.

The incumbent supports business, team and/or organization objectives while ensuring compliance to established quality systems and processes.


Key customers for this position are: KCP and FC Sector business and manufacturing management, mill/plant operations, logistics and support teams, research and engineering, staff quality assurance teams, purchasing, logistics, vendors and legal.

External customers are suppliers and contract manufacturers.

This position ensures that contract manufacturers are in compliance with both corporate and regulatory standards

Expectations and Accountabilities:

Carry out job responsibilities in a safe manner.  Ensure that lab procedures are performed safely, and that all lab equipment is operated in a safe manner.

Develop, recommend, implement and maintain product quality policies, systems and procedures and assure they meet corporate and sector requirements.

Assure there is a consistent and continuous focus on managing product quality improvement at the mill by acting as a member of the mill leadership team and initiation/resourcing quality management programs.

Prepare product quality reports and special analyses to monitor trends and to define serious quality problems.

Effectively communicate these issues and follow up with appropriate personnel.

Provide technical and scientific direction and functional guidance to lead mill quality assurance and quality control units.

Endorse finished product specifications; assure that these are timely and accurately implemented.

Provide for review and evaluation of all proposed product specifications and inspection procedures to ensure compatibility with mill process, equipment, materials capabilities and focus on the customer.

Maintain up to date specifications and procedures for all raw materials, finished product, inspection and test procedures.

Maintain security and documentation to ensure the retrieval of data and protection of proprietary information Responsible for materials and finished product final product disposition.

Participate in resolving finished product and raw material problems.

Coach team members and customers regarding statistical process control and quality management systems for continuous improvements.

Approve MSRs and RSRs to assure that product accepted for shipment will meet specification or business requirements.

Provide leadership to ensure the organization attracts, develops and retains the best people and fosters an environment which motivates a diverse team to fully use its capabilities in achieving desired business...

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