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Residential Loan Specialist I

Equal Opportunity Employer
Associated Bank is an equal opportunity employer committed to creating a diverse workforce.

We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: colleaguecare@AssociatedBank.com or call: (800) 878-3282.

JOB SUMMARY
Responsible for expanding and deepening customer relationships by identifying customers’ needs and matching their needs with selections and resources within the colleague’s assigned business line and across all business lines of Associated Bank.

Responsible for the origination of complete and compliant residential loan applications, including loan applications for established Associated Bank customers of Associated Bank.

Assist in the expedient processing of loan applications through regular communication with borrowers and with Associated Bank loan processing support staff.

Responsible for expanding and deepening customer relationships using all channels (LENDABC, Direct to Consumer, LO partner, Branch partner, Online, and Virtual Sales) identifying customers’ needs and matching their needs with financial solutions and resources within the colleague’s assigned business line and across all business lines of Associated Bank.

This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.

Responsible for selling Associated Bank products to existing customers and prospects.

Responsible for expanding and deepening customer relationships by identifying and matching customer needs throughout Trust, Business Banking, Private Banking and Retail Departments.

As a valued colleague of Associated Bank you play a critical role in delivering an exceptional customer experience during every interaction.

Expectations for this position require the ongoing focus on building solid and long lasting relationships by engaging all customers in a positive manner.

Colleagues should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and insure that the customer’s best interests are our number one priority.

Consistency around customer experience guidelines is key and expected from all of our colleagues.

Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.

Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E.

Act requirements.

Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requi...




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